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This hotel is very strange, I booked twice, the bill price, the actual deduction and the same as Ctrip sent to me, two days ago the deduction is inconsistent, Ctrip attitude is not bad for me to handle, now this bill is not The same, the scheduled time is 127.33 US dollars, check out the bill is 139.23 US dollars (this is added state tax, I can understand), but my bank card actual deduction is 174.23 US dollars, the difference is too big. The last day of 2018 actually made me worry about this matter. This should be given a bad review.

I love this hotel! I’ve stayed several times over the years, and it remains an A+++ experience. The rooms are spacious, clean, well-appointed, and BEAUTIFUL. The location is PERFECT for quick access to shopping and a huge variety of restaurants (many within walking distance). The parking situation is ideal (as well as proximity to major highways). Best of all are the staff. Everyone is great from start to finish. I will stay at this hotel even if my actual destination is an hour away. It’s always so cozy and so easy.

Weekend Getaway, Arrived at the hotel, greeted warmly by the front staff, Ivey (I believe that’s her name) retrieved room key and proceeded to the room, on our way to the room, we noticed a little wear and tear, which is to be expected, but a little disappointing - arrived at our room, upon entry the odor was heavy laden with Male Fragrance, restroom was poorly cleaned, and there were structural defect. Informed the front desk of deficiencies and within 5 min., the environmental team including the Manager, Ryan were there, he addressed all of our concerns, kindly, and the team immediately started cleaning the room, due to the structural defects we opted not to stay in the room… Ryan quickly identified the same type of room on a different floor, to which we were highly pleased, no odor, clean, and without major structural defects. Initially I would’ve allocated 3 stars, but due to the service recovery and stellar customer service, definitely worth 5 stars. After the slight fiasco- we received complimentary drinks from the barthat was unexpected, but greatly appreciated!!! Lastly, per Ryan the hotel will be undergoing major renovations soon. We look forward to coming back once the renovations are complete. This is a great area to stay with lots of nice restaurants and shops.

The traffic is very convenient, and the hotel brand is seen when the high-speed exit comes out. When I arrived at the hotel, it was nearly four o'clock in the afternoon. I actually said that the room was not ready, so I could wait for 5 minutes. Booked a suite, the room is super large, 60 square meters, there is a living room outside, there is a kitchen room, the kitchen has everything. Parking is charged, 20 knives a day is very hot. Breakfast and dinner are included in the room rate. The free dinner is only available from Monday to Wednesday. I just stayed on Tuesday and Wednesday and earned it. The hotel has a pool and gym. The water in the pool is normal temperature water, there is no swimsuit, and there is no way to swim.

We stayed at the SpringHill Suites for GenCon. The room was modern with some nice touches like a sliding translucent room divider to given someone sleeping on the couch some privacy from the main bed. A separate shower and toilet room so more then one person could get ready in the morning. All the staff were very friendly and helpful. Breakfast was tasty and filling. Sadly like many stops on this trip, no black tea at breakfast, just a selection of herbal teas and coffee. Location is close to the downtown core and you can get to the Convention center though the JW without going outside.

With a stay at Omni Severin Hotel, you'll be centrally located in Indianapolis, steps from Circle Center Mall and within a 5-minute walk of Indiana Convention Center. This hotel is 0.4 mi (0.6 km) from Monument Circle and 0.4 mi (0.6 km) from Gainbridge Fieldhouse. Don't miss out on recreational opportunities including a 24-hour health club and an indoor pool. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and wedding services. Stop by the hotel's restaurant, 8th Notch, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to noon for a fee. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 24003 square feet (2230 square meters) of space consisting of conference space and meeting rooms. Make yourself at home in one of the 424 air-conditioned rooms featuring Smart televisions. 42-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

In addition to providing accommodation, the hotel also provides cooking stoves, dishes and other supplies in the room. It is really unexpected. You can buy things outside and cook them in the hotel, which is very economical.

The bed was very comfortable, not bad.

I was a guest for 10 days along with bringing a Manager Trainer for 2 rooms. I am a Diamond Member with Hilton. I travel numerous cities throughout the USA and wanted to recognize Both Front Desk Clerks Cathryn & Jackie regarding their Professionalism, Excellent Customer Service, and Work Eric as they attended to All Guests. They learned my first and last name and always greeted me by name, asking how my stay is going and is there anything they could do to make my stay more enjoyable. They represent Home2 Very Well!. Thank You… Roger Molina 7-Eleven Trainer

One of best experiences we've had in recent years! We couldn't ask for more. This location was very nicely decorated for the holidays, modern, clean, comfortable, and the staff was super friendly. It's conveniently close to the highway, and there are so many places nearby to shop and eat, many within walking distance.