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Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(90)
Positive reviews(89)
Reviews with photos/video(25)
Great service(30)
Classy environment(18)
Great value for money(12)
Quiet & comfortable(8)
Convenient location(7)
Offers pick-up/drop-offs(6)
Many amenities(3)
Close to scenic area(2)
Negative reviews(1)
ph37cz
Guestroom - Double Occupancy
Stayed in Oct 2024
Solo travellers
15 review
4.7/5
Amazing
Posted on Nov 6, 2024
It is pretty good hotel with friendly and welcoming staff, good room and large bathroom but there was some dust on surfaces in the bathroom. There were 2 sets of towels and 2 small bottles of water. In general, good for it's value.
Response from Property: 親愛的顧客,感謝你選擇入住我店,對入住中出現的問題我們表示真摯的歉意,保潔方面我們一直有在嚴格檢查,昨天那個房間打掃完我把窗户打開透透氣,可能吹了些灰進去,工作中難免會有疏漏,如果你在入住過程中發現對衞生有不滿意的地方我們希望你指出,督促大家工作更好服務於你的入住,正是你的監督和指點讓我們不斷改進,期待你的下次光臨。
Guest User
Guestroom - Double Occupancy
Stayed in Oct 2024
Solo travellers
22 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Great value for money. Clean place, decent room, good bathroom
Response from Property: 感謝你對我們的信任,非常期待你的再次光臨。
Guest User
Guestroom - Double Occupancy
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The environment is very elegant, hygienic and clean. It's only over 100 years old in the off-season, and the price/performance ratio is super high. And it's still in the scenic area. It takes two or three minutes to walk to the riverside, which is very convenient. The boss's service is also very enthusiastic. Give it a like 👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your affirmation of our service. We hope that you can enjoy the comfort and convenience of home even when you are traveling. Our pursuit will never end, and we look forward to your next visit with heart, sincerity and love. , I wish you a good mood every day!
Guest User
Guestroom - Double Occupancy
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 20, 2024
The boss was very nice. He picked us up after we got off the bus and helped us carry our luggage. The room we stayed in was also very cozy and clean. The location is near Nanhua Bridge, and the river is right outside the door. It's great for taking pictures at night!
Original TextTranslated by Google
Response from Property: The beauty in this world always comes with some surprising encounters, such as when I met you and your beautiful comments [Compare Hearts][Compare Hearts]
ojuygg
Guestroom - Double Occupancy
Stayed in Jul 2023
Family
11 review
1.0/5
Posted on Aug 13, 2023
The experience is very poor. The room is average and does not match the pictures. The water in the bathroom is very small and it is very troublesome to take a shower. Parking in the external parking lot is impossible. It took two hours to park. It is not recommended to stay. Do not stay in the scenic area.
Original TextTranslated by Google
Response from Property: First of all, the actual room in our room matches the picture and text. Secondly, regarding parking, yesterday was a Saturday and it was the peak summer vacation season. Our hotel owner personally took you to find a parking space to park your car, and took you back to the hotel on a motorcycle. The girl at the front desk also took your family back to the hotel to rest.
ㅈ7
Guestroom - Double Occupancy
Stayed in Jun 2023
Couples
16 review
4.0/5
Very Good
Posted on Jul 18, 2023
It is quite a distance from the station to the accommodation. Also, it is difficult to get into the car. Of course, the boss comes out, but it's too hard if you have a lot of luggage. There are many stairs and narrow alleys... And the condition of the accommodation was not bad. There were some bugs on the first floor, but... Still, the bathroom is clean~ I'm satisfied with everything except for the stairs~ The boss is kind!!
Original TextTranslated by Google
Response from Property: Thank you for this Korean friend’s comment. You mentioned that the roads are not easy to walk. Our homestays in Fenghuang Ancient City are indeed like this. They are all stone-paved roads, so I helped you carry your luggage and explained it to you patiently and carefully. Itinerary of the ancient city of Fenghuang. Welcome to Phoenix again next time!
Guest User
Guestroom - Double Occupancy
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 8, 2023
The quiet location in the midst of the hustle and bustle is very easy to find. It is very close to every point. The proprietress is super nice. I am afraid that we will not know how to play for the first time. She took the map and explained to us bit by bit. It is recommended. The home of the head of Fenghuang Village is delicious and cheap. Four of us bought a group meal of 88. We were full and the overall experience was very good. They said that we didn’t step on any of the Phoenix pits. We will come again next time
Original TextTranslated by Google
Response from Property: Thank you for your praise. Our homestay is located in the ancient city, close to Mao Mao Chang'an City, 2 minutes' walk to the riverside. The environment is elegant and the surrounding transportation is convenient. At the same time, we can recommend meals, take pictures, and purchase discounted tickets for guests. Looking forward to seeing you again next time
Guest User
Guestroom - Double Occupancy
Stayed in Apr 2023
Family
3 review
5.0/5
Outstanding
Posted on May 12, 2023
The environment of the room is clean and tidy, complete with disposable utensils, and the decoration style is also very good. The boss was very enthusiastic and called me in advance to tell me how to get to the hotel to pick us up. The location is also very good, just two steps away from the snow bridge.
Original TextTranslated by Google
Response from Property: Thank you for your praise. If you come in the off-season, we can upgrade the room type for you for free if the room is not full. I also hope that you will come and return happily.
Guest User
Guestroom - Double Occupancy
Stayed in Apr 2023
Couples
20 review
5.0/5
Outstanding
Posted on May 6, 2023
Very good 👍. The small yard is very comfortable. The lady at the front desk is very beautiful. The boss is very angry! The recommended border town is shocking! Nice experience. Recommended! Will choose again next time. The trip was a little rushed.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. We will do our best and continue to do our job well. We will meet again in Huaxiang and look forward to meeting you next time.
Fengkuangkaolengmian
Guestroom - Double Occupancy
Stayed in Mar 2023
Couples
2 review
4.0/5
Very Good
Posted on Apr 9, 2023
They are all good. The boss is very gentle and handsome. The only thing is that the sound insulation effect is not as good as expected. I can't understand the decoration in the morning. Overall, I am satisfied
Original TextTranslated by Google
Response from Property: I'm sorry, the neighbor next door is under renovation recently, but it's already finished. We apologize for the inconvenience caused to you. Next time you come to Phoenix to play, we will give you a 50% discount
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2023
Couples
2 review
5.0/5
Outstanding
Posted on Mar 28, 2023
The B&B is very close to the river. The windows are bright and clean. The environment is elegant and full of art. The rooms are spacious and well-equipped, and the bathroom is large, so you can feel comfortable! The store is warm and thoughtful, making our trip to Phoenix even more enjoyable! Next time I come to Phoenix, I will stay here again!
Original TextTranslated by Google
Response from Property: Thank you, because it was the off-season when you came this time, so we upgraded the room type for you for free, welcome to come again next time
Guest User
Guestroom - Double Occupancy
Stayed in Feb 2023
Family
4 review
5.0/5
Outstanding
Posted on Mar 7, 2023
The accommodation environment is very quiet and the room is very clean and tidy
The boss and aunt are very kind
Always come to Phoenix to see the night view! ! !
Original TextTranslated by Google
6/7
Response from Property: Thank you for your affirmation, we will continue as always, you are here, you can contact me at any time 19974397060
Guest User
Guestroom - Double Occupancy
Stayed in Jun 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 1, 2023
Hygiene: clean and tidy, the disposable four-piece set that you bring is useless!
The environment and geographical location are superior, and it is very convenient to go shopping! Quiet, living by the river is too noisy!
Service: The boss is very nice, everyone who comes to Phoenix must come to his house
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us to reunite in Huaxiang among the thousands of homestays in Phoenix. Our homestay is located in the core of the ancient city, very close to [Tiaoyan] [North Gate Tower] and other check-in places. There is a small yard where you can look at the sky for a while. In a daze, drink tea, the environment is elegant, clean and hygienic, the price is close to the people, and the service is thoughtful. Reunion in Huaxiang and look forward to a more romantic reunion with you next time!
Guest User
Guestroom - Double Occupancy
Stayed in Dec 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Facilities: Hotel facilities are complete
Hygiene: The room is clean and tidy, and the aunt cleans it every day
Environment: The environment is elegant and unique. It can be seen that it is decorated with care
Service: The boss's service attitude is meticulous, humorous, and handsome
Original TextTranslated by Google
Response from Property: Thank you, the boss is not only handsome, but also single😂
Guest User
Guestroom - Double Occupancy
Stayed in May 2023
Other
5 review
5.0/5
Outstanding
Posted on Jun 10, 2023
I booked a room on Ctrip. At that time, I didn’t know whether it was a membership benefit or a service provided by Ctrip. They said that there would be a small fruit for 5 yuan. When I arrived, the store didn’t mention it. I asked and said I didn’t know what happened to Ctrip. No? Is this a communication between the store and Ctrip? Should you tell us about it? Not much money. It is said that the prices on the first floor and the second floor are different, anyway, the price I see now is the same.
Original TextTranslated by Google
Response from Property: Don't worry about the fruit, it's the same with milk tea later on. As for the room, it is not an issue of adding money. We have set the price, but each room has a room number. Whichever room you go to, I will arrange the corresponding room number for you. It's not arbitrarily arranged.