Mandarin Oriental Hong Kong

Mandarin Oriental Hong Kong Reviews

Mandarin Oriental Hong Kong

5 Connaught Road Central, Central, Central and Western District, Hong Kong, ChinaView Hotel Details
Mandarin Oriental Hong Kong
Mandarin Oriental Hong KongMandarin Oriental Hong KongMandarin Oriental Hong Kong
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Mandarin Oriental Hong Kong Guest Reviews

4.8/5
Amazing
2247 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(2247)
Positive reviews(2211)
Reviews with photos/video(842)
Nice sea view(95)
Close to metro(60)
Friendly front desk staff(55)
Tasty restaurant(39)
Luxurious(38)
Excellent afternoon tea(32)
Tasty dinner(30)
Negative reviews(36)
Guest User
City View Room-King Bed
Stayed in Oct 2024
Solo travellers
16 review
4.2/5
Very Good
Posted on Dec 4, 2024
I probably wouldn’t stay here again, the hotel is old and the price for much more modern and luxurious accommodations are similar if not cheaper elsewhere. Great view from the room though even though it was only on the 5th floor.
Response from Property: Dear guest, Thank you for staying with us at Mandarin Oriental, Hong Kong. We greatly appreciate the time you have taken to provide us your valuable feedback which is a very important tool that allows us to ascertain our guests’ perception of our Hotel. We have duly noted your feedback. Please accept our humble apologies for any uncomfortable caused. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the near future. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
DavidChen
Statue Square View Room-Twin Beds
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Nov 15, 2024
The  hotel service was very good. The Chinese restaurant was classified as Michelin standard. This was an exgeration
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Anton
City View Room-King Bed
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Top Hotel, Top Service, Top Restaurants and Bars. Everything is on top level. Can just recommend.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Chocolate105
Club Superior Room-Queen Bed
Stayed in Sep 2024
Solo travellers
69 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Very nice hotel and provide the late check out service. Not the first time to stay in this hotel .nice service in club and breakfast
6/10
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Club Mandarin Room King
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
mandarin oriental staff is very nice, i am able to dine in the club, its very nice and very professional, cant wait for next trup.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
StayInYourLane
City View Room-King Bed
Stayed in Jun 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Great location and excellent service in the heart of Central. Solid product and quality amenities. Emily, Anna, and Alyss were wonderful and appreciated that Cafe Causette had breakfast til late
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Statue Square View Room-King Bed
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
we had a wonderful stay with pleasant surprises to celebrate our anniversary . Kudos to all at mandarin .
Response from Property: Dear guest, Thank you for staying with us at Mandarin Oriental, Hong Kong. We greatly appreciate the time you have taken to provide us your valuable feedback which is a very important tool that allows us to ascertain our guests’ perception of our Hotel. We have duly noted your feedback. Please accept our humble apologies for any uncomfortable caused. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the near future. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
City View Room-King Bed
Stayed in Nov 2024
Couples
5 review
3.5/5
Posted on Jan 1, 2025
Expected better service from a Mandarin however the location was good. Probably wouldn't stay here again.
Response from Property: Dear guest, Thank you for staying with us at Mandarin Oriental, Hong Kong. We greatly appreciate the time you have taken to provide us your valuable feedback which is a very important tool that allows us to ascertain our guests’ perception of our Hotel. We have duly noted your feedback. Please accept our humble apologies for any uncomfortable caused. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the near future. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Jon Chu
City View Room-King Bed
Stayed in Jul 2024
Solo travellers
42 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Beautifully aged hotel with amazing service. Very conveniently located
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Statue Square View Room-King Bed
Stayed in May 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Jul 22, 2024
I paid extra to have a room with nice view, but when I arrived I saw streaks of dirt on the window that spoiled the whole view. I called the concierge to ask for a room change or to clean the windows, but the concierge said that this dirt is outside of the window and all windows have it so they can’t help me with room change or clean it. Also when I went to the sauna, I was told that the sauna was under renovation and would not work for several days. Next time I will stay at another hotel.
Response from Property: Dear guest, Thank you for staying with us at Mandarin Oriental, Hong Kong. We greatly appreciate the time you have taken to provide us your valuable feedback which is a very important tool that allows us to ascertain our guests’ perception of our Hotel. We have duly noted your feedback. Please accept our humble apologies for any uncomfortable caused. My colleagues and I look forward to the immense pleasure of welcoming you back to Mandarin Oriental, Hong Kong in the near future. Warm regards, Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
YING
Harbour View Room-King Bed
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Great service and location. Well designed room and delicious food. Would definitely come again in next visit to Hong Kong.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Jerry San
City View Room-King Bed
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Best staycation experience ever ❤️ Thank you MO
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Jirapong Sriwat
City View Room-King Bed
Stayed in May 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Great experience at the hotel. I have never been disappointed with MO hotels.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
tyshing
Club Mandarin Room King
Stayed in Oct 2024
Couples
72 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Very good the hotel I will live again and share with my friend Come Hong Kong can try this hotel
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
Guest User
Statue Square View Room-King Bed
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Incredible experience, staff is very polite and other guests are classy.
Response from Property: Dear guest, Thank you for choosing to stay at Mandarin Oriental, Hong Kong. It was our pleasure having you stay at the hotel, and we are delighted to read that you had a FANtastic stay with us. We look forward to welcoming you back for your next visit in the not-too-distant future. Best regards Michael Groll Hotel Manager Mandarin Oriental, Hong Kong
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