Top rated hotels in Huntsville

Hampton Inn & Suites Huntsville/Research Park Area
4.5/599 Reviews
We were in town for a family reunion, and our cousin chose this hotel for a bunch of us to stay, plus take over a meeting room for two nights. We play cards, dominoes, spoons , etc. Checking in wasn’t great but it worked out, we thought. We then saw that we had been charged $1200 for two rooms for Friday & Saturday night, one room was charged three extra times. Jocelyn was on the desk when I went down to have it “fixed”. That girl is wonderful, she told me upfront that she knew at her old workplace she knew how to fix it, but she would try and make it right. It took her about 10 minutes and she did it. She also showed me she did it. Later that night I was checking to see if my brother had made it, and checking on his room. When he called to make the reservation he was told he could not have a handicapped room because we were already getting a discount (wow), when I asked Jocelyn about this she apologized and stated she did not know why he was told that. He did in fact have one and she walked me down to it and showed me to make sure it would be ok. Jocelyn was friendly every time my (Entire)family needed anything. You have a great team working there. We never had any issues, and if we did they were fixed pretty quickly. Your breakfast area is great, a nice variety of foods was really good. Thank you all for helping make our stay great!
Hampton Inn & Suites by Hilton Huntsville Downtown
4.5/598 Reviews
My husband and I stayed a couple of nights here to celebrate our anniversary and I must say the staff was amazing from the time of checked-in until we checked out. After we checked in, I was waiting in my husband to park the car and I started talking to this nice lady name Wanda Morgan at the front desk. She asked me are we staying for business or we celebrating anything special. I told her we are celebrating our 16th anniversary and she was so sweet about it. As soon as we got to our room, we heard someone pounding on our door, it was Ms. Wanda telling us to come with her, our from has been upgraded. They even gave us a free pass at the bar. The rooms are very nice, clean and spacious. The only things I can say was wrong with our room was that one of the balcony doors would not open but I let them know about it. The breakfast was good and the coffee is great, and the best part is I can’t hear the other guest in their rooms. We will most definitely stay here again.

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