Kuala Lumpur Hotels with Airport pickup service

The room was clean and had everything you need including ironing facilities. The staff at the reception was really nice and helpful with my late checkout request. The breakfast took long time to seat the customers but maybe because I arrived at the busiest time. The hotel has only 3 elevators, 1 of them is out of work so the waiting time is kindly long sometimes.

We booked deluxe king room but there is no deluxe king room in higher floor, they said. So there is no good view as we expected. The view is not outside but the mall of JW Marriot. But it is fine because our room was updated for bigger room, I do not remember what type of the room. About location, it is the best location for who would like to enjoy for bukit bintang area. But for the who would like to use the grab/car and go city tour, the traffic jam of the road in front of the JW Marriot might brother you.

I recently stayed at Traders Hotel KLCC and had a great experience. Upon arrival, there was a delay in the check-in process, but the hotel more than made up for it by upgrading me to a suite room and offering two complimentary breakfasts. This gesture was highly appreciated and set the tone for an enjoyable stay. The suite was spacious, well-maintained, and offered a stunning view of the KLCC skyline. The amenities were top-notch, with a comfortable bed, a well-equipped work area, and a luxurious bathroom. Housekeeping did an excellent job keeping the room clean and stocked with essentials. Breakfast at the hotel was a highlight, with a wide selection of delicious local and international dishes. The service at the restaurant was attentive, and the overall dining experience was pleasant. The hotel's location is unbeatable, with direct access to KLCC Park and Suria KLCC Mall via a convenient covered walkway. The buggy service to the mall was a nice touch, making it easy to get around. Overall, despite the initial check-in delay, the excellent service, comfortable stay, and prime location made my experience at Traders Hotel KLCC very enjoyable. Would definitely stay here again!

I had a fantastic experience at Berjaya Times Square Hotel. The check-in process was seamless, and the front desk team was friendly and efficient. I wasn't informed that breakfast is vegetarian! They should inform guests upon check-in. The room was spacious with a sofa and luggage area. I particularly appreciated the luxurious bedding,bath tub, well-stocked minibar. They restocked the minibar everyday! The titbits and drinks were very nice! The hotel's location was ideal, close to the heart of KL - Bukit Bintang and of course, Berjaya Times Square is connected to the hotel. I would recommend Berjaya Times Square to anyone looking for a blend of luxury, comfort, and accessibility. But you may want to consider the vegetarian breakfast buffet.

Ritz Carlton is a long standing name in hospitality industry. Ritz Carlton Kuala Lumpur is a nice place to stay. It has that retro vibe of the 80’s and 90’s. The amenities are great and staff all around were extremely friendly and polite. Breakfast was delicious with very generous meals and a great variety of east meets west. Perfect! The location of the hotel is its main advantage if you wanna enjoy shopping and eateries of the Pavilion Malls or just take a walk in the crowded streets of Bukit Bintang. We will certainly come back.

We booked 2 rooms and We got upgraded to deluxe triple sharing room. Room was clean with a nice view of Petronas Twin Towers. The check in was smooth, recept was friendly and room were clean. My only complaint was the toiletries was not given enough for 3 of us. 1 shower cap for 3 of us, 2 shower gel for 3 of us. As the room we booked came with breakfast, the breakfast area was super crowded and we were asked to go to the ballroom which was extremely cold with aircon full blown. So the food were also cold and not all the selection from the main breakfast area were provided.

Great Location, But Disappointing Stay I stayed at Hotel Stripes for 11 nights, and while the location was excellent—close to a train-monorail station, main attractions, and plenty of restaurants in a quiet area—the overall experience was disappointing and not what I expected from a 5-star hotel. The staff were polite and helpful, but they were not always available around the pool area and during breakfast service. The room was a major letdown. With no windows or balcony, limited natural light, and insufficient indoor lighting, it felt dark and claustrophobic. Additionally, the bedding, especially the pillows, didn’t feel clean and should be thoroughly washed or replaced. The WiFi connection was extremely poor throughout my stay, which was frustrating and inconvenient. The swimming pool area was unsafe and poorly managed. I witnessed a guest slip on wet stairs, dislocating his shoulder and requiring an ambulance. No staff were present during the incident, and the wet stairs made the area hazardous. The poolside bar was left unmanaged during day hours, and while there was a water dispenser, water glasses were often unavailable. Breakfast was another disappointment. The food options were very limited, and the quality was poor—not what you’d expect from a hotel with a 5-star rating. While the location and polite staff were positives, the overall experience fell far short of expectations. After 11 nights here, I can confidently say I wouldn’t recommend this hotel or stay here again.

This hotel was amazing, rooms were spacious and hotel staff were really friendly! Their breakfast buffet was really amazing too with a really wide variety of food!

We recently had a fantastic experience at this hotel. The staff greeted us with warm smiles and provided seamless check-in. They were incredibly friendly and helpful, always ready to assist with questions and recommendations. The room was clean and well-appointed. Housekeeping was attentive and respectful of our privacy. Overall, the excellent service and welcoming atmosphere made our stay memorable. I highly recommend this place and look forward to returning!

We enjoy our stay here at Grand Millennium Hotel as the service is great and the staffs are helpful especially the one on the front desk named Ilham. I appreciate his kindness. As we check in quite late at about 4.30pm , but our room is still not ready so the manager decided to upgraded our room to the classic one. We appreciate the gesture. Thank you Grand Millenium for the excellent service. Hope to come here again.