Hotel Resol Trinity Naha Reviews

I recently stayed at Hotel Resol Trinity Naha in Okinawa, and it was a truly enjoyable experience. The staff were incredibly friendly and attentive, always ready to assist with any questions or requests. Their warm hospitality made the stay even more memorable. One highlight was onsen. The onsen was exceptional and added to the overall experience. I would highly recommend to anyone visiting Okinawa, whether for business or leisure. I hope to return again in the future!

The location is great. It right in the middle of things we need but super quiet and hotel is super efficient, design and arrangement are perfect for us to explore Okinawa. We stayed there 4 days.

Good customer service. 24 hrs front desk service. Great buffet breakfast with free take away coffee. River view room. Will definitely stay again with this hotel next time.

Pretty nice quite near to DD donki and train station. May return for stay when the price is right. Nt really near to the tourist attractions...

Not a long walk from the monorail. Around 10-15 min walk from the main street. They don’t clean room (until after day 3) but daily there is a bag with towels / water / bathrobes waiting on your door handle. Onsen area isn’t big but enjoyable.

It’s a new hotel next to monorail station. The room is clean and tidy. They serve the breakfast which is nice. The coffee shop is very stylish and good to spend time for reading and relaxing when taking coffee there. The public bath is provided which is good for muscle relaxation after a day long outside.

The hotel can be found easily around the metro station and bus Terminus where there are convenience stores and there are also some restaurants and shops but close at 8:00pm. It is safe along even arrive hotel at night. Hotel staff are nice and some are very helpful. Room layout and service are fair. Checkin and checkout process are fast. Breakfast is not bad.

Opposite the Naha bus terminus. Convenient to and from the airport but when you come from the airport, the hotel is on the other side and you need to use the foot bridge- so a bit tired and trouble and the main entrance is in the alley not on the main street. Part of the lobby/restaurant can be used by guests from 3pm to 9pm with juices/coffee served (self service). As now the normal rule in Japan business hotel, basic toiletries, tea bags and coffee are provided in the front desk and not in the room.

Overall experience was really good, very convenient and clean. Free public bath was nice to have in the city. Cleaning services are only provided once every 4 nights.

We stayed during the Okinawa marathon . We drove so the location was 5 stars as it also has a parking lot (paid but reasonably priced). Donki was extremely close by and quiet so it was convenient to get souvenirs and daily supplies. The breakfast was great but make sure you book early as it fills up fast! The hotel is clean, very clean and room was a good size for two of us. The onsen was very welcoming at the end of a long day - remember to go at off peak hours to avoid the crowd. Overall will definitely stay again if we were going to drive.

Very modern hotel but with a local style to it. The room was spacious and clean, with daily amenities replacement. The onsen was large, and the included breakfast buffet was very good. There are some free cold drinks in the lobby for guests during the day, which really helps during the hot summer days. The hotel itself is a short taxi ride from the airport or a few minutes walk from Asahibashi station, as well as being right next to the main Naha bus terminal. Highly recommend this location.

very good location spot. rail n convenience store nearby. this is a v clean hotel. i like it. thanks:)

I booked the hotel as the base for my solo Okinawa trip after a great stay at its Kyoto branch. Firstly, the pros: great location. 5-min walk from Asahibashi Monorail Station, 3-min walk to Tourist Visitor Centre and Naha Bus Terminal, 13-min walk to Kokusai-dori made it convenient for city sights, dining and souvenirs, bus daytrips and boat tours. Interior lobby, rooms and 13F public bath lounge seemed new and decorated in soothing natural tones, giving the hotel an island resort feel. Having said that, several major cons make me not wish to stay here again: 1) Hotel reception staff can be more welcoming. They declined me room entry at 130pm (which is typical in Japan) but they did so without offering help to store my luggage upon arrival or deliver it to my room by the time I return for check-in. They also declined my river view room request, citing the category I booked only has city view. Later, I found out on my own that only twin or triple rooms offer the river view. I was not expecting an automatic upgrade, but it would be nice if I had been offered a clear explanation on room categories or a change to river view room (even if I have to pay extra). I felt disadvantaged as a solo traveller. Also, staff are easily nervous when interacting with international guests and could not really handle simple questions in English, like whether there is a public bath, is it open to all guests, or how guests can pay for additional breakfast during their stay. I also observed them struggling to understand a request in English from two foreign guests who wished to borrow a luggage weight scale. Two senior staff members came out to help the reception staff, but all three still took a while to understand the request. 2) I was queueing behind the same foreign guests to raise urgent feedback regarding loud banging noises made by the 10F Smoking Room door directly above my room (Room 913). Meanwhile, 2 local Japanese guests arrived at the reception. I observed one male staff member ignore me and asked them to approach the counter instead. I nearly walked up to them but I held myself back. It was my first time being treated differently in all of Japan. This different treatment of guests added a seriously unpleasant feeling to my stay. 3) Not all room lights can be manually or motion-controlled. The light above the clothes rack is too bright and always on, even when the master switch is off. It was hard to fall asleep at night. The hotel should modify this room detail to ensure all guests can get a good night's rest. Will I stay here again? With the issues above and many other good hotels nearby, most likely not. The hotel decor may be warm and inviting, but the staff inability to communicate effectively with all guests and make them comfortable makes for a cold stay.

easy to get around from hotel by bus or Yuirail.