192 Nguyen Dinh Chieu, Ham Tien, Phan Thiet, Binh Thuan Province, VietnamView Hotel Details
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Ocean Place Resort- Muine Guest Reviews
3.7/5
31 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.6
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All reviews(31)
Positive reviews(25)
Reviews with photos/video(8)
Negative reviews(6)
Jjung23
Deluxe Room with Garden View
Stayed in мая 2024 г.
Family
2 review
4.5/5
Great
Posted on 19 мая 2024 г.
1. Facility: The door is old and it is a general key method, not a card key method.
2. Breakfast: It's delicious. However, it's a pity that there's no butter and cheese.
3. Service: The person who goes to the lobby at 9 a.m. communicates well, can speak English, and is kind. Overall, use a cell phone interpreter when inquiring and talking to employees.
4. Swimming pool: Kids like it. That’ll be fine.
5. Inside: It's not bad for the price. That’ll be fine.
6. Problem
- Give only four towels. You can ask for more,
- I’m running out of toothpaste. Soap may also be insufficient.
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Anonymous User
Deluxe Room with Garden View
Stayed in июля 2024 г.
Family
7 review
1.7/5
Posted on 2 авг. 2024 г.
Booking for family's .but the hotel still charge extra bed
Breakfast terrible. Day time no electricity
The hotel uses generator it very noisy
Swimming pool bit dirty
No recommend
Response from Property: Dear customers,Thank you for taking the time to share feedback about your experience at Ocean Place Resort. We are sorry to receive feedback about the negative experiences you encountered during your stay. We apologize that these issues have affected your vacation.We will review, check and handle issues and suggestions from customers to improve service quality in the future. Once again, Ocean Place Resort apologizes for the negative experiences you have encountered. We look forward to having the opportunity to serve you better in the future. Wishing you and your family always happiness and peace!Best regards
Zhuhua
Deluxe Room with Garden View
Stayed in авг. 2024 г.
Family
7 review
3.2/5
Posted on 9 авг. 2024 г.
Suggestions to improve the room
Original TextTranslated by Google
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Guest User
Quadruple Room
Stayed in апр. 2024 г.
Family
3 review
4.2/5
Very Good
Posted on 16 июня 2024 г.
The hotel itself is quite good, but there was an incident when we put our water in the refrigerator, and they took it away and forced us to pay for it, although it was our water, we just put it in the refrigerator. In general, little things, but unpleasant. Breakfast is like everything else Asian, nothing special. The pools are very warm, I would like it to be cooler, we were there in April.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Kani Wani
Deluxe Room with Garden View
Stayed in авг. 2023 г.
Solo travellers
14 review
4.0/5
Very Good
Posted on 4 авг. 2023 г.
Spacious accommodation, can sleep 4 people, next to the sea but can't swim in the sea, swimming pool, breakfast.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Guest User
Deluxe Room with Pool View
Stayed in мая 2024 г.
Travel with friends
59 review
5.0/5
Outstanding
Posted on 26 июля 2024 г.
The resort is so beautiful and comfortable
Original TextTranslated by Google
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Guest User
Deluxe Room with Garden View
Stayed in апр. 2023 г.
Solo travellers
14 review
2.5/5
Posted on 30 апр. 2023 г.
Disposable personal cleaning products such as toothbrushes and toothpaste are terrible, and the door lock is so old that it doesn't close properly at all.
Original TextTranslated by Google
Response from Property: Dear customers, Thank you for taking the time to share feedback about your experience at Ocean Place Resort. We are sorry to receive feedback about the negative experiences you encountered during your stay. We apologize that these issues have affected your vacation. We will review, check and handle issues and suggestions from customers to improve service quality in the future. Once again, Ocean Place Resort apologizes for the negative experiences you have encountered. We look forward to having the opportunity to serve you better in the future. Wishing you and your family always happiness and peace! Best regards
Guest User
Stayed in нояб. 2024 г.
Other
2.0/5
Posted on 13 нояб. 2024 г.
Our experience at the Ocean Place Mui Ne Resort in Ham Tien was far from ideal. We were staying in this hotel during a Djoser family holiday. The room’s cleanliness left much to be desired, there was sand everywhere and there were noticeable leakage stains in the bathroom that made the space feel even less maintained. The overall facilities didn’t meet expectations either. Although the pool was nice and clean, it all felt rather basic, especially compared to the lively hostel next door, which boasted a clean, inviting pool and a friendly bar with a great atmosphere. Breakfast at the hotel was underwhelming, with limited choices and a lack of fresh options that one might expect from a Vietnamese resort. The hostel next door actually turned out to be the highlight of our stay, offering a refreshing change of pace and a lively, enjoyable atmosphere that we were hoping to find at Ocean Place. All in all, we wouldn’t recommend Ocean Place Mui Ne Resort to travelers looking for a comfortable and well-kept resort experience.
Guest User
Stayed in мар. 2024 г.
Other
5.0/5
Outstanding
Posted on 8 мар. 2024 г.
This time I returned to Vietnam, I chose to relax in Mui Ne, Phan Thiet Here there is airy space and many green trees, located next to the beach, very beautiful Restoration is meticulous from design to maintenance. Maintain impressive beauty When I finished booking the room, the room was very nice and clean, The staff guided our family very attentively..
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Guest User
Stayed in мая 2024 г.
Other
3.0/5
Posted on 23 мая 2024 г.
We were traveling with a group of 26 and stayed here 2 nights while visiting the red and white sand dunes. The pools are great, but they are both very warm as Mui Ne is very warm. Still refreshing. The rooms were large, clean and great airco. Breakfast was reasonable, not special but was fine. There's a boardwalk between the hotel and the actual beach but you will not want to swim in the beach, there's a lot of garbage (mainly plastic) scattered on the beach. So sad to see. And the closer you get to Mui Ne the worse it gets. I wouldn't call this a resort as it has pool but not other amenities. We did have lunch here on the second day, that was quite good. For a 3 star hotel with a pool it's good.
Elison E
Stayed in мар. 2024 г.
Travel with friends
5.0/5
Outstanding
Posted on 26 мар. 2024 г.
wow here the service is very good. It has a cool and beautiful space. The staff enthusiastically guides. and very attentive service. The room is very clean. looks very luxurious. and the price is also suitable for us. When I come back from sightseeing, I'm tired. I think it's really comfortable here. You always kindly guide and advise us a lot. Thank you to your hotel for giving me a very good feeling when staying here.
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Linda L
Stayed in мар. 2024 г.
Business travellers
5.0/5
Outstanding
Posted on 25 мар. 2024 г.
where there are many motels in this tourist area. But I chose my destination here. There is a very beautiful scenery here. I'm so happy to be here to see the scenery here. I checked in to a room with a view of green trees and a beautiful sunset. I think if possible next time I will come here and see the scenery here. with your managers. The staff welcomed me very enthusiastically
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Guest User
Stayed in мар. 2024 г.
Other
5.0/5
Outstanding
Posted on 6 мар. 2024 г.
The staff at Le Chanvre Hanoi Hotel & Spa are exceptionally attentive. Their warm hospitality and dedication to guest satisfaction truly enhanced my overall experience, making me feel welcomed and valued throughout my stay.The rooms at Le Chanvre Hanoi Hotel & Spa feature spacious windows that offer stunning views and allow plenty of natural light to flood in.
Guest User
Stayed in февр. 2024 г.
Other
5.0/5
Outstanding
Posted on 29 февр. 2024 г.
This time I returned to Ocean Place Mui Ne and felt that the resort had clearly improved. The swimming pool is cleaned thoroughly by staff every day. However, everyone should bring mosquito repellant cream because there are quite a lot of mosquitoes outdoors.
Response from Property: Dear Sir/Madam. Thank you very much for choosing this resort during your recent stay. It was a great pleasure to serve you and your family. It's very great that you mentioned our staff. Their main goal is for guest's satisfaction. Best regards.
Toni B
Stayed in мая 2023 г.
Solo travellers
2.0/5
Posted on 16 мая 2023 г.
If you are after very basic beachside facilities this one suffices. I was after an upmarket resort. I was booked for four nights but left after the first night for another hotel. Additionally I think I was their only guest as I had an a la carte breakfast. The staff were nice and friendly but this just wasn’t what I looking for.
Response from Property: That was our pleasure to be served you during your vacation. Apologize for the inconvenience, we sincerely appreciate your comments and will improve our service to be better. Thank you so much for choosing our resort, hope to have an opportunity to serve you again.