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Qesm Marsa Alam Hotels
Qesm Marsa Alam Jaz Collection Hotels

Qesm Marsa Alam: 64 hotels found

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Top rated hotels in Qesm Marsa Alam

Iberotel Costa Mares

Iberotel Costa Mares

4.7/550 Reviews
The hotel restaurant service is very good, the staff is very warm, and the food is the best I feel in these hotels in Egypt. But the front desk service feels too rigid and not flexible enough. At that time, I arrived at the hotel at 5 pm. The room I booked was a basic room. Because it was 2 large and 2 small, I said that this room type could not be accommodated. I asked if I could directly make up the difference and upgrade the room type. I told you that I couldn't! It is easy to find Trip.com customer service, cancel the order, and place a new order. This is a toss, we will not stay until 6:30. You know, that day I visited the Imperial Valley and Hab City, directly from Luxor chartered a car, have been sitting in the car for 5 hours... re-booked the family room, paid more than 100 dollars in taxes, the next day called me to pay 25 dollars. Through translation software exchange, said that this 25 dollars is because my room rate is not directly paid to them, so when they collect the room rate from the platform, they will also generate a 25 dollar handling fee, which requires me to bear.. Well, I made up again, I don't understand why I didn't charge it at once yesterday? Ctrip service is really good, I must like one, I called and responded quickly, helped me deal with it, and made up the difference for me!

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