Holiday Inn Queenstown Frankton Road, an IHG Hotel Reviews
Holiday Inn Queenstown Frankton Road, an IHG Hotel
594 Frankton Road, Queenstown, Otago, 9348, New ZealandView Hotel Details
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Holiday Inn Queenstown Frankton Road, an IHG Hotel Guest Reviews
4.4/5
Very Good
129 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(129)
Positive reviews(32)
Reviews with photos/video(15)
Awesome stay(7)
Convenient location(6)
Secluded lake view(5)
Friendly owner(5)
Awesome amenities(4)
Negative reviews(1)
Fanie
Premium Two Double Beds Lake View
Stayed in Nov 2024
Family
21 review
4.7/5
Amazing
Posted on Dec 19, 2024
Excellent room with all the amenities you can hope for. Friendly service from all hotel staff. Great view across the lake. The only minor criticism is that it’s not quite in the town centre, which is about a 10-minute drive.
Erwin Limjoco
Stand 1 Double And 1 Single Bed Lakeview
Stayed in Sep 2024
Couples
1 review
3.7/5
Posted on Nov 15, 2024
First Day but succeeding clean not enough it seems never do vacuum.
Kelly Loo
1 King Bed 1 Single Bed Premium Lakeview
Stayed in Nov 2023
Family
4 review
4.0/5
Very Good
Posted on Dec 21, 2023
Quiet location beautiful view of the lake. Breakfast was good. Convenient only to those driving.
ZXJS6
Standard Queen Room
Stayed in Jul 2023
Solo travellers
2 review
4.7/5
Amazing
Posted on Oct 1, 2023
Great rooms with a beautiful view of the mountains! The receptionist was very kind from the first day, and the breakfast buffet was splendid too. I truly enjoyed my stay here, as a solo traveller, the place is perfect. A walking distance to the busstop, laundry with a dryer provided, and my room was next to the spa with the hot tubs so my day was pretty perfect!
Berry Wong Sau Sweet
Standard Room
Stayed in Nov 2022
Couples
15 review
4.7/5
Amazing
Posted on Dec 24, 2022
Checked in late night after travelling back from glacier tour. The breakfast menu basically the same things everyday.
Guest User
Stand 1 Double And 1 Single Bed Lakeview
Stayed in Oct 2022
Couples
1 review
1.7/5
Posted on Nov 27, 2022
Room and breakfast were dirty. Poor staff service. Ruined our honeymoon.
Anonymous User
Stand 1 Double And 1 Single Bed Lakeview
Stayed in Oct 2022
Other
1 review
4.7/5
Amazing
Posted on Nov 30, 2022
Great location (equidistant from airport and town centre) and amazing view from the Lakeview rooms!
Anonymous User
Premium Two Double Beds Lake View
Stayed in Oct 2022
Solo travellers
4 review
4.2/5
Very Good
Posted on Nov 15, 2022
The service and employees were great. Some of the rooms are however difficult to get to and I had booked a premium room with a lake view and unfortunately was given a room where the bush had blocked my view and it was ground level so I couldn’t see much
JansenMark
Standard Room
Stayed in Jul 2022
Couples
2 review
4.7/5
Amazing
Posted on Aug 8, 2022
Had to stay an extra night in Queenstown, due to a weather event. Booked Quality Inn, using new TRIP app. Everything went very smoothly from then on. Green Cabs dropped us to door in pouring rain, staff were pleasant, friendly, sorted room, spa and dinner reservations in a jiffy. Monika stands out, with her pleasant smile and blue hair :-) Didn't catch the name of the tall gentleman on the bar, and also waited on our table at dinner. Opened Bar early, so we could enjoy a wee drink before dinner. Had a nice wine selection. Good variety of GF meals and snacks. Even organised Green Cabs again the next morning to get our flight. All in all a great stay, and we will be back.
Anonymous User
Twin Room
Stayed in Nov 2022
Travel with friends
2 review
4.7/5
Amazing
Posted on Jan 3, 2023
All good.
yihang
King Room With Lake View
Stayed in Jul 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 5, 2024
Great view and scenery, convenient parking
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Guest User
Standard Room
Stayed in Feb 2024
Couples
23 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The room is as clean and user-friendly as always. Holiday Inn abroad is really the first choice for cost-effectiveness. There is a parking space. It is very good to stay for one night. It is also convenient to buy burgers and so on in the city. The view is not much. It is mainly for staying. If you want a view, you still have to go to the Lake View Hotel. Hahahaha, recommended
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Doudougoudoudou
Standard Queen Room
Stayed in Jan 2024
Solo travellers
76 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room was super big, and I didn't know that a family room was given to me, a solo traveler. There are two rooms and three beds in total. The lake view is great, and it's a three- to five-minute walk from the bus station. However, it's a steep hill in these few minutes. Carrying large luggage is a great workout.
The breakfast is also good, and simple meals in the restaurant are not expensive. Just across the road is the lakeside trail, which takes you all the way to the center of the town.
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6/14
Guest User
Standard Queen Room
Stayed in Jul 2024
Couples
1 review
4.2/5
Very Good
Posted on Aug 30, 2024
The hotel is located halfway up the mountain. Google Maps navigation cannot navigate to the front desk lobby (there seem to be two hotels on this mountain, Holiday Inn is halfway up the mountain, and there is another one on top). Therefore, after reaching the Google Maps navigation point, turn right and go straight (don't go uphill anymore), and drive 100 meters into the courtyard to find the hotel.
The service is so-so, and I didn't have high expectations. When we parked and took the luggage from the trunk, the front desk saw no one coming out to help. If it was a hotel in Thailand, they would have come to help a long time ago.
The hotel is located on the airport route, and there will be noise from aircraft taking off and landing, but it doesn't have much impact.
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Guest User
Stayed in Dec 2023
Family
35 review
4.0/5
Very Good
Posted on Feb 1, 2024
The hotel is relatively close to the airport. We bought a Bee card and 2 new coupons at the airport and arrived there in about 10 minutes. However, it is recommended that if you have luggage, you should take a taxi. When we got off the plane, there was a problem with mobile phone signal and Uber could not be booked, so we had no choice but to take the bus. There is a hotel near the bus station, but it is quite difficult to carry luggage up the hill. The hotel is decorated in the 1990s style. The rooms are older and smaller, with only enough space for two suitcases. The hygiene conditions are average. There are not many breakfast varieties, but there are one or two that Chinese people like to eat, such as white porridge and fried rice. Friends who are light sleepers must not choose this place. First of all, the rooms are two-story simple steel structures, and the upper, lower, left, and right rooms interact with each other. We stayed for two nights. On the first night, the foreigners in the room next door were still talking loudly on the grass from 10pm to 11pm on the first night. Later, I shouted loudly and they stopped. When they got to the room, they were still talking loudly. Overall, it was barely enough to stay for one or two nights, so we later moved to a B&B by the lake.