Name: Extended Suites Saltillo Galerías
Address: Continental, Blvd. Nazario Ortiz 195, Los Lagos, Saltillo, Coahuila, 25253, Mexico, Continental, Blvd. Nazario Ortiz 195, Los Lagos, Overseas, Mexico
Rating: 3.7

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Extended Suites Saltillo Galerías Reviews

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Excelente opción para pasar en familia, buena ubicación y limpieza en la habitación.

Excellent option to spend with family, good location and cleanliness in the room.

Le falta mayor limpieza y la atención en recepción muy mala me hicieron mal una factura y llame para revisar el caso me dejaron 25 min en espera después colgaron y ya no contestaron más, no hay otro teléfono para quejas y sugerencias los del lobby pueden hacer lo que les de la gana y no hay donde reportarlos

It needs more cleaning and the attention at reception is very bad, they made me a wrong invoice and I called to review the case, they left me on hold for 25 minutes, then they hung up and no longer answered, there is no other telephone number for complaints and suggestions, the ones in the lobby can do what that they want and there is nowhere to report them

24 hour reception

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Wi-Fi

Non-smoking room

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2 Queen Bed Suite

I Will not post pictures as the ones available online are recent and accurate. I plan to come back to Saltillo, but not at this Extended Stays Hotel. It has the bare necessities in the room, and then less than expected.  Did not make my due diligence, and only read it had a microwave, refrigerator, and a stove. Nice things to have right, but not a single glass or spoon or anything remotely connected to a kitchen. They have some for rent if You want them. The fridge was large but loud, may need some maintenance. Had to wait for towels to get cleaned, as the room had none when I checked in. No security box, but none is advertised. Nice ac, but forget about a blanket, the room had none. Since they charge for everything I did not bother  to ask for one, so went back to My car to get some I had brought from Home for this tríp. They think a simple bed sheet will be enough, but that is wrong and feels cheap. Parking was nice. Low shower pressure, I was not expecting that. Be careful with the bed rest. My wife and I are apparently clumsy and both hit ourselves more than once in that thing. She even got a nasty scratch from the second time she run into it. But that is our fault. They Will only clean once a week for extended Stays, or anytime You need them to, for a fee.  Having no blankets, no glasses or spoons was a low point for me. Why have anything that looks like a full kitchen, then have nothing to use it with...unless You pay more for it. Just plain cheap.  Get rid of the kitchen instead so we know what to expect. Oh, and only one chair next to the desk, which You have to use if You eat in the room. Had to take turns to have a quick meal before going out. Just a poor experience.

I was here getting some paperwork in order, and having previously experienced Xtended Suites and not being familiar with Saltillo, I chose this place.  No issues here with check in, nor with the room.  The best part is that the refrigerator is full sized and I made the most of it after making a grocery run.  The WiFi was also excellent and I got quite a bit of work done.  I even dipped my toes in the hotel pool.  The issue I had with the property is it's relative remoteness.  Saltillo is not the easiest city to get around without a car and I had to Uber and Taxi it for the one thing I needed to do in Centro.  Even with a car, going out for a bite is a haul as the nearby mall is complicated to get to even though it is approximately 250 m away as the crow files.  The closest restaurant is a seafood restaurant in the building next door.  The closest coffee is a 7 Eleven nearby.  Once I got what needed to be done in Saltillo done, I did a spot of laundry and as it was the first time in a while for hotel guest laundries, all the clothes came out dry.  Would I stay here again?  Yes, but I would budget for taxis or a rental car.

I read in these reviews about the first floor, although when making the reservation I asked and when I arrived at the hotel they didn't want to give me room at another level due to the high occupation, and indeed, The hotel is very clean and the room is also comfortable and beautiful, although it has no rooms, no water or coffee, nor telephone to call the reception. The reception is a little uncomfortable for how small it is, because you have to fill your data right at the entrance/exit. And although it is just in front of the shopping centre Galleries you walking is very tired because to cross the street you must walk to the nearest pedestrian bridge that is about 500-700mts approx.

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11.7km from Plan De Guadalupe International Airport

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Discover 105 reviews of Extended Suites Saltillo Galerías, rated 3.7 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Extended Suites Saltillo Galerías Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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