Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station

Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station Reviews

Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station

No.867 Miaojing Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station
Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro StationCountry Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro StationCountry Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station
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Country Inn & Suites by Radisson, Shanghai Pudong Airport Chuansha Metro Station Guest Reviews

4.7/5
Outstanding
1804 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1804)
Positive reviews(1764)
Reviews with photos/video(394)
Offers pick-up/drop-offs(456)
Delicious breakfast(247)
Easy to get around(236)
Friendly front desk staff(196)
Close to airport(103)
Perfect for kids(33)
Tasty coffee(19)
Has facilities for children(9)
Negative reviews(40)
Laura丽每
Standard 2-bed Room
Stayed in Nov 2024
Family
14 review
4.7/5
Amazing
Posted on Dec 26, 2024
Our second time in this hotel. First time we had to be close to the airport and this time we stayed because we wanted to be close to Disney Resort! If any of the above reasons are suitable for you, think no more - the place is great and the service is even better! Oh, we even got two apples as Christmas presents!
Response from Property: 親愛的朋友:您好!感謝您對怡兒各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Pimmy_Pim
Standard 2-bed Room
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The hotel is clean, the room is standard, the breakfast is varied, it is close to the subway, it is convenient to travel, there is an airport shuttle, there is a fitness room, there is a laundry room. All the staff are welcoming, especially Clara, she can solve my problem very well. I am very impressed with her and she speaks good English, which makes communication easy. Next time I will come back to stay here again.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
SUPEEON SEVIKUL
Standard Double Room
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Staff: Woman staff at the night shift on 10/12/2024 was very helpful. She can speak English well and deliver a great service. She upgraded the room for me as well. Location: close to Chuansha metro station and Dalian Chuansha Mall, which is quite a big mall. Service: Plenty of service mind here. Roomcleaner is also humble and greeting. I can see many smiles on their face. Room amenities are provided, especially shower cream, shampoo, and conditioner are very great smell.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Standard 2-bed Room
Stayed in Nov 2024
Business travellers
2 review
3.0/5
Posted on Dec 4, 2024
Just normal & rest some time for move to pudong airport. Nearby have a small good restaurant.
Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you.
KoreanSnowSurf
Standard 2-bed Room
Stayed in Oct 2024
Couples
3 review
4.0/5
Very Good
Posted on Dec 3, 2024
We chose this hotel because it was reasonably priced, walking distance from an underground station line that connects to Pudong International Airport and is also near to ChuanSha ancient water town. The hotel reception and breakfast areas are modern and clean, with a coffee bar. Lifts are operated by room card so can only be used by guests. The room was pretty clean and modern in style but the room felt and smelt a little damp. The receptionist said this was a common problem with hotels in Shanghai due to the humidity. The cupboard in our bedroom had spare duvets which were wet and growing mould! As soon as I mentioned this to the staff they removed them, it seemed to be caused from the air con unit previously dripping water. We were told rooms on the higher floors don’t have the same problem with damp, but they were all fully booked so could not be offered as an alternative. The breakfast was good for the price ¥69 for two people. A mix of cooked and cold European and Asian dishes. The hotel offers a shuttle bus to Disney and Pudong Airport, but Disney takes priority time slots in the morning at 7:30 and 8:20. As we had a morning flight the 9:10 shuttle bus option was too late for us, so we used the underground to travel to the airport instead. The hotel is in walking distance of a shopping centre with lots of restaurants. There are also nearby local restaurants on the street, on the walk from the underground station. Overall a decent hotel for the price.
Response from Property: Dear guest, thank you very much for your stay and detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you.
HN Lai
Standard 2-bed Room
Stayed in Oct 2024
Couples
17 review
4.0/5
Very Good
Posted on Nov 24, 2024
Free shuttle service to Pudong Airport. It is scheduled service, not very frequent. 400 m walk from Chuansha metro station. There is a big shopping centre beside the station. Lively mall with plenty of eatery. Hotel is okay, room is clean and bed is comfortable.
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Benny33
Superior Double Room
Stayed in Sep 2024
Solo travellers
8 review
3.2/5
Posted on Nov 3, 2024
... towels and beddings good... buffet breakfast but quite limited in terms of variety...basic room ...nothing extraordinary...
Response from Property: .Dear guest! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Earthtraveler86
Standard Double Room
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Delicious breakfast! I loved the stay here!
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again
Guest User
Standard Double Room
Stayed in Nov 2024
Family
15 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The room hotel is really clean, breakfast is proper enough, the staff are very helpful, the location is 4 station from pudong airport mrt station
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人 最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。 非常歡迎您 無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Qingwen
Standard Double Room
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Dec 19, 2024
Not fancy but serve the purpose. A simple hotel with ok breakfast, about 7min walking to metro station.
Response from Property: 親愛的朋友:您好!感謝您對怡兒各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Karan
Superior Room (2 beds)
Stayed in Oct 2024
Business travellers
1 review
4.0/5
Very Good
Posted on Dec 2, 2024
Good hotel. The fact that they provide pick up and drop service from the PVG airport (not just Disney Resort) needs to be better advertised. It is a short walk away from the Chuangsha metro station, so if you are not carrying luggage it is quite convenient to go there. Not too many western options for breakfast but you won't go hungry. Airport shuttles are at fixed and infrequent times though, so that is something that must be planned.
Response from Property: 尊敬的賓客您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中, 我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。
THEIN
Pure Double Bed Room
Stayed in Oct 2024
Business travellers
27 review
3.7/5
Posted on Dec 5, 2024
This hotel allows everyone to smoke in the room and smell of cigarettes is everyone. Everyone on bedsits. It's not like previous times. Now changing alot. If your non smokers, it's not good for your health.
Response from Property: Dear guest, thank you for sharing such a detailed review. I am sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We are always pursuing to create a perfect stay experience for our guests. We believe that you will have a brand new experience next time you stay, and we sincerely invite you to come again!
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The hotel offered exceptional service, with clean, comfortable rooms and a welcoming atmosphere. Its convenient location made exploring the area easy, though noise levels could be improved.
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人 最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。 非常歡迎您 無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Guest User
Pure Twin Room
Stayed in Oct 2024
Business travellers
7 review
4.5/5
Great
Posted on Dec 27, 2024
Very appreciated waiter to guide me the environment and nice restaurant at Chasha Area
Response from Property: 親愛的朋友:您好!感謝您對怡兒各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Siew Luan
Deluxe Family Room
Stayed in Aug 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Sep 17, 2024
The location is good, near to Changsha MRT and bailian Changsha shopping mall. The laundry service is free. One thing that hotel need to be improved is to stop guests smoking inside hotel
Response from Property: Dear guest, your valuable opinions are very important to us. We will inform the relevant departments to improve the quality of service. If you come here next time, I hope to book this hotel again. I hope Xiaoyi can make you more satisfied when meeting you next time! Looking forward to visiting again.
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