Country Garden Phoenix Hotel Shaoguan (Shaoguan Centennial East Street) Reviews

Looks more like a resort than hotel. Hotel lobby was very grand but facilities are worn down. There is a gym and karaoke room but the karaoke looks more like night club, swimming pool looks old too and it’s closed. Room size ok, necessities are all equipped but lack of power points for charging and no international sockets. Shower surprisingly very comfy good water pressure with enclosed shower and bath tub, and I am very happy to see the washlet toilet. Room comes with a balcony with table and chairs and the view is nice. Free coffee and tea at the lobby. Buffet breakfast variety more local and food are all quite oily, very tasty though. There is a male staff at the reception which I would like to compliment, he helped us book DiDi during our stay throughout using his own account as we have issue with our WeChat. Excellent service! Took DiDi to nearby bainian dong jie for night market and food, must go place if you visit Shaoguan, try the mu mian ting chuan shao, very nice.

Good!

Facilities: all available Hygiene: Very clean and tidy Environment: Garden-style quiet environment Service: Attentive and considerate Danxia Mountain Ticket: Didn’t get it The transportation is convenient and it is a must-choice when traveling by car. The environment is very comfortable. It is comfortable to take a walk around in the morning and evening.

"Yao people's bonfire carnival and having fun on National Day" themed event (October 1-4): This event is simply a lie. Some room types provide it, and some room types do not. Then the waiter said that all guests can participate. Isn't this fraud? I have to pay an additional 98 yuan to upgrade the room type. Moreover, the room is arranged several hundred meters away from the elevator. Just walking this distance every day makes me exhausted!

The room is large, the external environment is very good, and the mattress and bedding are comfortable. Quiet and comfortable while sleeping.

Very good👍 Country Garden Hotel is famous for its excellent service, elegant environment and comfortable accommodation experience. Here are some possible compliments for your reference: 1. **Excellent Service**: The service staff at Country Garden Hotel are very professional and enthusiastic. They are always smiling and helpful, ensuring that every guest can feel at home. 2. **Beautiful environment**: The hotel's design is unique, showing the perfect combination of modernity and elegance from the exterior to the interior decoration. Whether it is the layout of the lobby or the furnishings of the guest rooms, everyone feels exquisite and tasteful. 3. **Comfortable accommodation experience**: The rooms are spacious and bright, with comfortable beds and complete equipment. Whether you're relaxing or working, you'll find an ideal space. The bathing facilities are also very satisfactory and provide a sense of relaxation and tranquility. 4. **Rich dining options**: The restaurants in the hotel provide a variety of cuisines, whether local specialties or international cuisines, which can meet the needs of different tastes and give people the pleasure of taste buds. 5. **Convenient location**: Many Country Garden hotels are located in areas with convenient transportation and are surrounded by rich shopping, entertainment and tourism resources, allowing guests to easily explore surrounding attractions during their stay. 6. **Intimate facilities and services**: The hotel provides a variety of facilities such as gyms, swimming pools, and SPA to ensure that guests can maintain physical and mental health and vitality during travel. Overall, Country Garden Hotel has become the first choice for many travelers with its first-class service, elegant environment and comfortable accommodation experience. Whether it's business travel or leisure vacation, it can bring you an unforgettable experience.

The service attitude at the front desk was good. When we got to the fifth floor, there happened to be a patrolling security guard who enthusiastically guided us to the room number. The room was very comfortable, clean, tidy and hygienic with a large space.

The service is very good. The lobby has a European style. I like it very much. The room is very spacious and comfortable. The bedding suits me very well. It is close to the highway entrance.

Rational evaluation, let’s talk about the advantages first. The environment is okay, the hygiene is okay, except that the tea tray is not cleaned, the facilities are barely five-star standards. Disadvantages: The service is really bad. My friends and I arrived at the hotel very early and waited for a long time before we started checking in, because there was only one waiter at such a large front desk. Finally, I was able to look at the room. I went up to wait for a while for the person who opened the room. Moreover, the auntie's tone was very loud. . There is a room at the back without a refrigerator (we need a refrigerator). Then we went to the front desk to change. It ended up being replaced with a broken refrigerator. I called for service several times to deliver things. Either it was given too little or it was completely wrong, giving the impression that it was completely uncaring. After we finished our meal, we had to wait several times to ask for food to be collected, but it didn't come until an hour later. Also, the hot water is not hot enough. It's a five-star hotel. There is not even a snack bar. I have stayed in so many five-star hotels and all of them have it. In summary, I feel that it is superficial but flashy. Forgot that service comes first.

The special offer rooms are all on the second floor, and the price is not cheap. The KTV downstairs was so noisy at 12 o'clock in the evening, and I called the front desk several times but nothing was done. The hotel facilities are a bit old and need to be improved. The room cleaning ladies are very nice.

The room is very clean and the bathroom has a smart toilet. The surrounding environment is very good, and the negative oxygen ions are higher than the surrounding environment. The service was attentive and considerate. After booking for three days, the little girl at the front desk paid in advance, which made it easier for me to check out one day in advance. The facilities are good, the room is large and has a balcony.

Environment: The room is very comfortable, large in size, clean, and the bedding is comfortable, five-star standard Facilities: Complete supporting facilities, rich breakfast, good environment, not many people Hygiene: Satisfactory hygiene Service: There is a beautiful lady at the front desk who is very considerate and will help guests find a suitable room according to their needs. Children's bed covers are delivered to the guest rooms very quickly.

The handsome concierge guy in the hotel lobby is very enthusiastic. The front desk ladies Xiaolu and Xiaoxin have a very good service attitude. They also help carry luggage to the room. They have warm sugar water and hot water on such a cold day. They also contacted us in advance to prepare a room upgrade. Heating, service is very attentive and warm. I will stay here next time I come to Shaoguan!

The waiters are very polite, the hotel environment is very good and clean, and parking is free👍👍👍👍👍