InterContinental Shijiazhuang

InterContinental Shijiazhuang Reviews

InterContinental Shijiazhuang

No.119 Huai'an East Road, Yuhua District, Shijiazhuang, Hebei, 050030, ChinaView Hotel Details
InterContinental Shijiazhuang
InterContinental ShijiazhuangInterContinental ShijiazhuangInterContinental Shijiazhuang
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InterContinental Shijiazhuang Guest Reviews

4.7/5
Outstanding
4311 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(4311)
Positive reviews(4227)
Reviews with photos/video(1073)
Friendly front desk staff(505)
Near shopping area(406)
Convenient for shopping(348)
Many amenities(337)
Delicious breakfast(265)
Perfect for business trips(85)
Luxurious(47)
Negative reviews(84)
Guest User
1 King Classic
Stayed in Oct 2024
Business travellers
1 review
4.2/5
Very Good
Posted on Nov 26, 2024
Hotels in good shape, but many of the men oddities for western travelers are gone and no longer restocked.
Response from Property: Dear Guest, Thank you very much for taking your time to leave your valuable comments to our hotel. We are very glad to know that you generally enjoyed your stay with us. Meanwhile We are also very concerned on the area that we could improve to present you a better experience. If you need any assistance while your stay, please dial '0' at anytime to acesse our guest support center. Again, thank you very much and look forward to welcoming you back to our hotel in the near future.
Louis Idehen
1 King Classic
Stayed in Jul 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Aug 6, 2024
I recently had the pleasure of staying at Intercontinental Hotel in Shijiazhuang, and I must say it was an exceptional experience. The hospitality was top-notch, and I was particularly impressed by Kara Wei, who attended to me with utmost professionalism and warmth. I had a slight challenge and she was able to handle it in no time, without any stress. Less i forget, her English was excellent. The rooms were immaculate, the amenities were excellent, and the overall ambiance was perfect for a relaxing stay. I Highly recommend this hotel to anyone visiting Shijiazhuang! China.
Response from Property: Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with us. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your comment and we look forward to welcoming you back in the near future. Thank you!
Jl2967
Twin Deluxe Room
Stayed in Jun 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Great location near eatery. Room is big and spacious, front desk staffs fast and efficient! Breakfast’s good :)
Response from Property: Dear Guest, It is great pleasure to receive your letter and know that you had an enjoyable experience in our Hotel, InterContinental Shijiazhuang, I appreciate your time and compliment to our staff for their good service. I will certainly pass your compliments on to them. All our team are dedicated to consistent improvement on guest service, and your compliments are the best reward to us.Look forward to welcoming you back to InterContinental Shijiazhuang in the near future.
Bob Frax
Deluxe Room (Double Bed)
Stayed in Nov 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Very nice hotel with excellent breakfast. Rooms zeen very clean, meanwhile the 4th time we stayed here highly recommended.
Response from Property: Dear Guest, thank you very much for taking your time to leave your valuable comments to our hotel. We were very glad to know that you enjoyed your stay with us and your compliments on our hotel. All our team are dedicated to consistent improvement on guest service, your compliments are the best reward to us. Again, thank you very much and look forward to welcoming you back to our hotel in the near future.
ARIF5845
1 King Classic
Stayed in Jul 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The hotel is in a good location, the breakfast is very good and the doorman helps with luggage. Concierge jerry service warm that guy is nice and helpful....i strongly prefer this hotel for stying in this beautiful hotel which is near a walking street where you can try so many delicious street food and enjoy the evening......
Response from Property: Dear guest, thank you so much for taking the time to share your honest feedback regarding your recent stay with us. We are very happy to know that you satisfied with our service and enjoyed your stay. We valued your comment and it helps us to improve to provide you a more comfortable and enjoyable experience in the future. Again, thank you very much and look forward to welcoming you back.
Guest User
1 King Classic
Stayed in Jun 2024
Business travellers
6 review
3.0/5
Posted on Jul 16, 2024
I am very disappointed with the management of the swimming pool at 6th floor regarding to : 1. No life guard provided and allow non-guest swimming lessons occupying the whole pool without the area separated. 2. There are three so-called coaches to look after the pools but they all turn a blind eye when seeing someone break the safety codes including diving. 3, as you know no matter the business arrangement between intercontinental and the pool operation team, we as a guest the interest of us should prevail over the non guest learners of the swimming lessons. 4. I have repeatedly reminded the swimming coaches about the issue but they just do not pay any attention and performed any precautionary actions.
Response from Property: Dear Guest, We do apologize for the inconvenience caused to your swimming pool experience as a result of the lifeguard's conduct and the issue of pool capacity. Really appreciate your understanding during high occupancy, We've share the feedback to the fitness center and requested improve this situation as soon as possible to prevent similar situations. Again, thank you for your kindly suggestions and I hope that you will afford us another opportunity of welcoming you back.
Guest User
1 King Classic
Stayed in Jul 2024
Business travellers
4 review
4.5/5
Great
Posted on Aug 15, 2024
Hotel is a bit old, but location is great and reception is helpful
Response from Property: Dear Guest, Thank you for taking your time to comment for our hotel. We are very glad to know that you enjoyed your stay with us. Look forward to welcoming you back to our hotel in the near future.
Mohammad Abukhadrah
Deluxe Room (Double Bed)
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 26, 2024
It’s a great stay and very nice staff specially Kara from reception
Response from Property: Dear guest, thank you for taking your time to leave your valuable comments for our hotel. we are very glad to know that you enjoyed your stay with us and your compliments on our hotel. Look forward to welcoming you back to our hotel in the near future.
NIZZOLI MIRCO
Twin Deluxe Room
Stayed in Jul 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 1, 2023
I want to start from the welcome in this hotel, at check-in I was welcomed by KARA, the best welcome I have ever received in China, a very kind and professional person with splendid spoken English, he really fulfilled my every request for the rest, truly wonderful hotel, majestic in its external structure, splendid and elegant in its furnishings, my room on the twenty-first floor, spectacular with a view of the golf course. Spacious, elegant and refined room and everything spotless. I ordered a dinner in the room and in a few minutes I received everything, very good. Highly recommended!!
Response from Property: Dear Gusast, Thank you for taking the time to share your feedback regarding your recent stay with us. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
Guest User
Twin Deluxe Room
Stayed in Oct 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 14, 2024
good well
Response from Property: Dear guest, Thank you for taking your time to comment for our hotel. We are very glad to know that you enjoyed your stay with us and your compliments on our hotel.Look forward to welcoming you back to our hotel in the near future.
Xiaosangbuaichixigua🍉
1 King Classic
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel is great, the housekeeper Coco is attentive and responsive! There are free fruits in the room, the room facilities are complete and the lighting is good👍The location is on the main street, convenient for travel, recommended to stay
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您入住石家莊富力洲際酒店並與我們分享您的居停體驗。得到您的認可是酒店員工的榮幸。正如您所述。酒店體驗首席團隊總是以他們專業又獨特的視角,致力於為客人提供難忘的洲際體驗,她們細緻入微的服務給不少客人留下了難忘的入住回憶。誠摯期待您的再次光臨。
Guest User
Deluxe Room (Double Bed)
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The service of this hotel is unforgettable! The staff Xiao Chang is friendly and not only cleans the room in a timely and meticulous manner, but also provides personalized and thoughtful services, such as local food recommendations, which allow me to explore to my heart's content. Every need is valued, and every service is full of enthusiasm.
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您的曬圖分享與好評,很開心讓您大力推薦石家莊富力洲際酒店。您對酒店無論是環境設施、服務都感到了滿意是我們所有員工的繼續努力的最大推動力。我們將為您帶來超出您期望的最佳服務,帶給您最佳滿意度。再次誠意致謝,期待着您的再次光臨!
Guest User
Cute Egyptian
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The location of the hotel is very good. I am very happy with this stay. I am very satisfied with Bella's service. She helped us prepare the room in advance. I am very satisfied with the room arrangement. The hotel room is spacious and bright, with complete facilities and equipment, and the sanitation is very clean.
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您的曬圖分享與好評,很開心讓您大力推薦石家莊富力洲際酒店。您對酒店無論是環境設施、服務都感到了滿意是我們所有員工的繼續努力的最大推動力。我們將為您帶來超出您期望的最佳服務,帶給您最佳滿意度。聖誕季推薦您打卡大堂吧聖誕主題飲品及下午茶,感受愉悦節日氛圍,再次誠意致謝,期待着您的再次光臨!
Qiushe
1 King Classic
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The location of the hotel is very advantageous. It is opposite the Century Park in Shijiazhuang. Bella's service is very satisfactory. The room is spacious and bright, the facilities are complete, and the hygiene is very good. I am very satisfied with this business trip.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇石家莊富力洲際酒店。酒店得天獨厚的地理環境,也是許多客人鍾愛我們酒店的理由,為了能為來自世界各地慕名而來的客人提供賓至如歸的體驗,很高興您見證的我們不懈努力的成果。我們將繼續為您提供高效服務、潔凈空間和舒適客房,讓您享受更為優質的入住體驗。再次誠意 致謝!我們期待着您的再次蒞臨!
Puti
Club Suite
Stayed in Oct 2024
Business travellers
28 review
5.0/5
Outstanding
Posted on Dec 2, 2024
I have always had a good impression of the InterContinental brand. I feel very comfortable and satisfied. The hotel is in a prime location, with convenient transportation to the business district nearby. The facilities inside the hotel are all available. It is clean and tidy. The housekeeper Coco is friendly and kind. I look forward to staying here next time.
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您的曬圖分享與好評,很開心讓您大力推薦石家莊富力洲際酒店。您對酒店無論是環境設施、服務都感到了滿意是我們所有員工的繼續努力的最大推動力。我們將為您帶來超出您期望的最佳服務,帶給您最佳滿意度。再次誠意致謝,期待着您的再次光臨!
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