Hongu-cho Kawayu 13, Tanabe City, Wakayama Prefecture, 647-1717, JapanView Hotel Details
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Sansuikan Kawayu Midoriya Guest Reviews
4.6/5
Great
116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(116)
Positive reviews(113)
Reviews with photos/video(47)
Awesome stay(31)
Relaxing hot springs(25)
Offers pick-up/drop-offs(14)
Loved the view(14)
Classy environment(11)
Tasty food(8)
Friendly front desk staff(8)
Delicious buffet(7)
Negative reviews(3)
Long dong silver
Stayed in Jul 2024
Family
43 review
5.0/5
Outstanding
Posted on Aug 6, 2024
this hotel is pretty good overall. No issues at all and would do it again
ShiTony
Japanese-Style Room
Stayed in Oct 2024
Couples
2 review
4.5/5
Great
Posted on Nov 10, 2024
A little bit disappointed on dinner and breakfast, it wasn’t traditional Japanese hot spring dinner/breakfast setup.
Response from Property: Dear ShiTony, thank you for your feedback. We apologize for not meeting your expectations regarding the traditional Japanese hot spring dinner and breakfast. Your comments will be shared with our team for improvements. We hope to welcome you back for an enhanced experience. Best regards, Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Japanese-Style Room
Stayed in Jun 2024
Couples
4 review
4.2/5
Very Good
Posted on Jul 29, 2024
The hotel was good overall, and the staff were the highlight in general. We only encountered one issue which was when we called reception in the early evening and the guy on the phone panicked due to a lack of English and hung up. The staff we met on reception in the day were fantastic.
Additionally, the outdoor mixed Onsen is a nice feature, as it allowed for my wife and I to relax by the river together rather than being separated.
Guest User
Japanese-Style Room 8 Tatami Mats
Stayed in Dec 2024
Couples
22 review
5.0/5
Outstanding
Posted on Jan 5, 2025
If you come to Kumano Kodo, you can't miss Kawayu Onsen! The hotel room is very large. Although the facilities are relatively old, it is clean and tidy. Dinner is a buffet. You can choose three times: 6:00, 6:30 and 7:30. The waiter will come to make the bed during dinner. Dinner has to be said to be beyond expectations. I tasted barbecue, oden, sukiyaki, and kamameshi at one time, and the quality of wagyu barbecue is very good, not inferior to the barbecue restaurants outside! The oden soup is also very delicious. After dinner, you can go to the hot spring. The indoor hot spring pool is separated by men and women, and you need to soak naked. The open-air public bath is mixed for men and women, but the hotel will provide special open-air bath yukatas, so you don't need to bring a swimsuit. The room has a river view. The breakfast on the second day is relatively average. After breakfast, take the hotel shuttle bus to the Prince of the Heart Gate. You need to make an appointment at the front desk the night before. There are three time periods of 8, 9, and 10 to choose from, so you don't have to catch the bus.
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Response from Property: 親愛的客人,感謝您對我們酒店的讚賞。我們很高興您享受到美味的晚餐及舒適的住宿體驗。我們會努力持續改善設施及服務,期待您的再次光臨。祝好,川湯温泉山水館
Guest User
Japanese-Style Room 8 Tatami Mats
Stayed in Nov 2024
Couples
52 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Very good hotel! I highly recommend this hotel for transit on the Kumano Kodo Trail. The outdoor bath is available at any time, and it is basically reserved for the morning and evening. Dinner is semi-buffet with a fixed small hot pot and sashimi. The rest is buffet like breakfast and very rich. The service is very good. We went down the mountain too late and missed the bus. We called the hotel and immediately sent a car to pick us up. Good review.
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6/13
Response from Property: 尊敬的客人,非常感謝您對我們酒店的高度評價!我們很高興您在熊野古道的住宿體驗令人滿意,並且欣賞我們的戶外風呂和餐飲服務。我們期待您的再次光臨,並祝您一切順利。再見,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Twin Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Kawayu Midoriya Hotel, a perfect combination of nature and comfort
Kwayu Midoriya Hotel left a deep impression.
In terms of environment, the natural scenery around the hotel is beautiful and the air is fresh. Surrounded by green trees, it seems to be in a green world, which makes people feel particularly comfortable.
The room is clean and tidy, and the layout is warm. The facilities are complete and it is very comfortable to live in. The bedding is also comfortable, which allows travelers to get a good rest.
The service attitude is very good. The staff is warm and thoughtful, and they are responsive, making people feel the warmth of home.
There are also highlights in the catering aspect, and the food provided is delicious and rich in variety.
In general, Kawayu Midoriya Hotel is a very recommended place, suitable for both vacation and business travel.
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Response from Property: 親愛的顧客,非常感謝您對川湯綠屋酒店的肯定!我們很高興您喜歡我們的自然環境、舒適設施以及熱情的服務。我們期待未來再次為您服務。祝好,川湯綠屋酒店
Guest User
Japanese-Style Room (10 Tatami) -Non-Smoking
Stayed in Oct 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Dec 3, 2024
It has a very old Japanese environment, but everything is clean.
There are no other restaurants nearby, but there is a convenience store
Many local travelers come and stay
Dinner and breakfast were both exquisite
There are also some old games to play in the hotel
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們酒店的美好評價。我們很高興您喜歡這裡的日本傳統環境和精緻的餐飲服務。期待您的再次光臨!祝好,Kawayu Onsen Sansuikan Kawayu Midoriya
Baoshijie777
Japanese-Style Room
Stayed in Oct 2024
Couples
7 review
4.5/5
Great
Posted on Dec 17, 2024
Although there is nothing to see around, I met a ********* guy at the hotel front desk, who provided very friendly service. I was tired from hiking and wanted to take a nap in the afternoon, so I immediately asked the waiter to lay the "tatami".
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Response from Property: 尊敬的客人 Baoshijie777,感謝您對我們服務的肯定,並分享您的住宿體驗。我們很高興您在疲憊之時能夠得到及時的協助。期待您再次光臨,享受更多的美好時光。再見,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Japanese-Style Room 8 Tatami Mats
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The hotel is old but the facilities are well maintained. There are Chinese speaking staff at the front desk. There is an indoor bath and a hot spring connected to the outdoor area. The surrounding area is not particularly convenient, but the hotel provides a pick-up service at a fixed time every day. I really wish I could stay here for two more nights.
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Response from Property: 尊敬的客人,非常感謝您對我們酒店的正面評價。我們很高興您喜歡我們的設施和服務。我們期待您的再次光臨,並希望您能有更多的時間享受我們的溫泉。祝好,Kawayu Onsen Sansuikan Kawayu Midoriya
Guest User
Japanese-Style Room (10 Tatami) -Non-Smoking
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room was very clean and tidy, with a great view of the river. Someone would come to make the bed in the evening. There were both outdoor and indoor hot springs, and the outdoor hot spring facing the forest was great.
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Guest User
Japanese-Style Room
Stayed in Sep 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The front desk has Chinese service, warm and thoughtful, the outdoor hot spring experience by the river is great, and there is a special car to the Kumano Kodo Hotel
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Chifanfandenanhai
Japanese-Style Room
Stayed in Aug 2024
Couples
9 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Very good. The view outside the window is great. It's full of green. The front desk service is in Chinese. The dinner is also good. It's my first time to experience an outdoor hot spring. The stream outside is beautiful. Unfortunately, it rained heavily that night and the stream swelled a lot.
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Response from Property: 尊敬的Chifanfandenanhai,感謝您對我們酒店的正面評價!我們很高興您享受了窗外的美麗風景和我們的服務。對於您提到的大雨影響了小溪的情況,我們深表遺憾。希望您未來再來時能享受到更好的天氣。祝好,Kawayu Onsen Sansuikan Kawayu Midoriya
Lamugerile
Japanese-Style Room 8 Tatami Mats
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The service is very meticulous. The staff will wait for us on the roadside to pick us up. Everything is very comfortable. Hiking the Kumano Kodo is the best choice.
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Guest User
Japanese-Style Room (10 Tatami) -Non-Smoking
Stayed in Aug 2024
Couples
12 review
4.5/5
Great
Posted on Oct 9, 2024
Quiet, green, and comfortable.
The hotel has a pick-up service that can be sent to the nearby bus station. Many of the waiters are *********, so communication is very convenient. The hotel is next to the river, and the mountains outside the window are green. You can see the river view and people playing in the water occasionally. The Japanese-style room is not small, with a sense of history but clean and tidy. In addition to the fixed menu beef, the dinner buffet also has tempura, grilled river fish, chicken nuggets, sushi, tea rice, soba noodles, desserts, and fruits that can be taken by yourself. The variety and side dishes are relatively rich. The wine list provides general drinks and local specialty wines, which are worth tasting.
The bathhouse provides bath towels, and also provides simple bathing clothes for guests who do not bring swimsuits, so that they can take a bath at any time. To experience digging hot springs, you can borrow a shovel from the front desk, walk along the river for 10 minutes to the hot spring, dig a *stone hot spring pool by yourself, or borrow the one dug by the predecessors for repair. Note that adjusting the water temperature is a skill. The river water is cool, and the hot spring water is slightly turbid and has a sulfur smell. Effective mixing can enjoy the hot spring. You can lie in the hot spring at night to enjoy the stars, and the surroundings are quiet and only the sound of water can be heard. There is a large hot spring next to it that is open only in winter, and there will be lighting activities.
Breakfast is also a buffet, with fewer varieties than dinner, and it is a pity that there is no raw egg rice. The environment of the hotel is good, the experience is very good, and I will consider it if I come again.
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Guest User
Japanese-Style Room 8 Tatami Mats
Stayed in Aug 2024
Solo travellers
8 review
4.7/5
Amazing
Posted on Oct 29, 2024
There was a ********* girl at the front desk who provided poor service. She seemed to be a bit mean to guests from mainland China. On the contrary, the Japanese provided good service. The hot springs were excellent. Some of the buffet food was not very tasty. I give the service a 4.