Smile Hotel Tokyo Asagaya Reviews

Good price and sooooooo GOOD LOCATION not to far from train station, walk around 3-5 minutes from station. And it easily to take the train to Shinjuku because you haven’t change the train line. The room is small but not the problem but i can’t find the way to close the heaters and open the air conditioner, so i had to open the window at night for the cold weather for good sleeping. 👍🏻 the hotel will be remain in my list for next trip if i’d have plan to visiting Tokyo.

good service. environment is ok, clean, comfortable, relax. I like it

It's convenenient, the facilities could be better. Had issues with my shower head and the door.

The hotel is just next to the JR Asagaya station, the location is very good, but it will be affected by the train until mod night. If u’re a person who is afraid of light and sound please check with the counter, ask for the rooms on the other side of station platform, but for me, it’s quite okay.

The room toilet is strange as the door is a step above the floor, it’s very inconvenienced for elderly.

Good as usual

Simple business hotel. Got a small room for two pax. Very convenient as it is right beside the station. Surrounded by izakaya, making it great selection of food choices for dinner. Felt safe through my stay. Room was generally clean and quiet, though the toilet ventilation was not working well.

Nice place with good location Will booking again if we come to Tokyo.

The three of us booked a room for three nights very early, the reservation has been booked according to the three-person order plus instructions 2 adults a 16-year-old boy, the room provides a double bed and a single bed is sufficient, a few days before the trip already with Trip .com contact to confirm the order, computer customer service reply is limited to 2 people, to contact the hotel to ask clearly, I used the email provided by Ctrip and could not send out and bounce back, later received an email from Ctrip that the hotel changed the price and charged HK$665 that day I was notified after the free cancellation deadline 😪😪, which was really unpleasant😡😡😡 And I didn’t have time to change it at night before boarding the plane. It just so happened that July 13-15 was a Japanese holiday. All hotel prices increased a lot. When I went to Check in 2 counter employees could not communicate in basic English, a woman was very patient with a translator to communicate with me, every three days to clean the room, we stayed four days requested to come to clean once, agreed on the 14th, the last time No cleaning 😰😞😞😞😡😡The room space is okay but the hygiene is poor, the bathroom door is very dirty after 🚪, I wiped it with disinfectant paper several times before I dared to hang clothes towel😰😩😩 Basically it is an apartment hotel without service Only sleeping and bathing are provided. There are many choices of restaurants near the hotel, there is a bakery opposite the hotel whose bread is also delicious, the surrounding facilities are good but will not come again. 😤😤😤😡😡😡

I stayed for one night. It's in a very convenient location with good access from the station and many restaurants in the surrounding area. However, it seems the room I stayed in hadn't been cleaned, as there was hair in the bathroom and toilet, and the amenity towels were dirty, which was disappointing. I mentioned this to a staff member and they took care of it right away. As the hotel is in a good location and the service is good, I hope they will put more effort into cleaning.

The room is very clean and comfortable! It is very close to the subway! Just turn right and walk a few steps from the Chuo Line Asagaya South Exit. The service attitude is very good! Real smiling service, just like the name of the hotel! Great🌟

It is close to the subway station, which is convenient for travel. There are also many restaurants. The room is not small and clean.

Location near the subway, there are restaurants, only 3 stops from Shinjuku, convenient travel.

The hotel is just downstairs from the JR station, and the location is convenient for travel. However, there is a train outside the window on the 4th floor, so it is not recommended for people with poor sleep quality.