〒100-0014 Tokyo, Chiyoda City, Nagatachō, 2 Chome−10−3, Chiyoda Ward, Tokyo, 100-0014, JapanView Hotel Details
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The Capitol Hotel Tokyu Guest Reviews
4.9/5
Outstanding
116 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(116)
Positive reviews(115)
Reviews with photos/video(32)
Easy to get around(16)
Quiet & comfortable(15)
Loved the view(13)
Convenient location(12)
Close to metro(9)
Tasty food(8)
Awesome amenities(7)
Large rooms(6)
Negative reviews(1)
ayutrip
Deluxe King Room Non Smoking
Stayed in Jul 2024
Solo travellers
14 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Great place to relax. The rooms have a very nice Japanese modern design. The cakes at Origami on the lobby floor are excellent, so be sure to try them. There are many restaurants and shopping facilities nearby, so you can enjoy a stroll. Convenience store was also conveniently located in the basement.
6/8
Fabinn
Premier Corner King Room Non Smoking
Stayed in Jul 2024
Travel with friends
32 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Classic Japanese style hotel locate in an important political area. Within walking distance, we explored almost all iconic political buildings. It is next to a beautiful shrine. The view from the room is nice, maybe nicer with the Tokyo Tower on the opposite side. Food is good, and the service was attentive.
Guest User
Deluxe King Room Non Smoking
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Excellent hotel. Room is big and the setting is thoughtful. Quiet. Close to Akasaka where you can find a lot of dining options. Service is wonderful. Breakfast was ok but wont recommend to buy with breakfast if you stay for several nights. Will come again!
Response from Property: Dear Guest,We sincerely appreciate your valuable feedback. We will continue to strive to provide a hotel experience that satisfies our guests. We look forward to welcoming you again in the future.Manager
LoJanice
Deluxe Hollywood Twin Room Non Smoking
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Dec 16, 2024
We stayed here for one night. Having arrived early in the morning at Haneda, we tried our luck by ringing the hotel to see if we can get an early check-in and was lucky enough to be offered a room at 8am. The room was clean, comfortable and very spacious. The hotel has a direct entrance from the metro station which is a plus. Staff was always helpful and courteous. I would gladly stay here again. However, I won't say this is the most convenient location for a short leisure trip.
Response from Property: Thank you for taking the time to share your positive experience with us at The Capitol Hotel Tokyu. We are delighted to know that you found your room to be clean, comfortable, and spacious, and that our staff provided you with courteous assistance during your stay. It is our aim to ensure that every guest feels welcomed and well taken care of, and your kind words affirm our efforts.We are particularly pleased to hear that you were able to enjoy an early check-in after your arrival at Haneda Airport. While early check-in is subject to availability, we strive to accommodate our guests whenever possible. Additionally, we appreciate your feedback regarding our hotel’s access to the metro station; we believe that our location provides a unique advantage for guests traveling within the city.It would be our pleasure to welcome you back should your travels bring you to Tokyo again.
Lisa Lau
Premier Corner Twin Room Non Smoking
Stayed in Jan 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 16, 2024
We are staying in Premier Corner Twin. The room, especially bathroom, is spacious. Our family has a good time!
Response from Property: Dear,GuestThank you very much for your invaluable comments. We look forward to welcoming you back soon.Management
James
Deluxe King Room Non Smoking
Stayed in Oct 2023
Couples
9 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Everything was perfect. We also got lucky to be walking by Hibiya Koen (park) and viewed amazing fall colors right in the middle of Tokyo.
Guest User
Connecting Room
Stayed in Nov 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Good location, nice breakfast. The room is spacious and clean. The bed is comfortable too.
Jujunana
Deluxe Hollywood Twin Room Non Smoking
Stayed in Oct 2023
Travel with friends
26 review
5.0/5
Outstanding
Posted on Dec 9, 2023
Great location just above mtr station so easy to navigate in and out. Also nice view from hotel.
Guest User
Deluxe King Room Non Smoking
Stayed in Jul 2023
Couples
7 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Good location and excellent services, good restaurants nearby
Anonymous User
Club Deluxe King Room
Stayed in Nov 2022
Couples
2 review
5.0/5
Outstanding
Posted on Dec 24, 2022
Exceptional hotel, with exceptional service. The staff from concierge, to Saryoh club lounge, restaurants and the Spa were amazing. We stayed here for a 15 year anniversary and the staff ensured we celebrated and enjoyed all moments. Shout out to the Tepanyaki chef from Hokkaido who has been with The Capitol Tokyu for over 15 years, from preparing a remarkable and unforgettable meal. The hotel and its staff really make their residents feel extra special. Well done
Guest User
Deluxe King Room Non Smoking
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2023
Stunning hotel and location which really delivers
AYZQ
Deluxe King Room Non Smoking
Stayed in Jul 2022
Business travellers
138 review
5.0/5
Outstanding
Posted on Aug 28, 2022
Repeated stay for my management team business trip. They are very satisfied with the hotel. Will recommend.
lffy419
Deluxe King Room Non Smoking
Stayed in Nov 2024
Family
38 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The hotel is in a great location, located in the National Diet Building. There are 3-4 subway lines downstairs, and it is very close to the Imperial Palace. The hotel service is also very good. This is my fifth stay at Tokyu Capitol in Tokyo.
Original TextTranslated by Google
Response from Property: 感謝您選擇東急凱彼德酒店並分享您的愉快經歷。我們很高興您對酒店的地理位置以及服務質量感到滿意。您的支持是我們不斷努力的動力,我們期待您再次光臨,以便為您提供更好的體驗。
Guest User
Deluxe Hollywood Twin Room Non Smoking
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The room is big and clean. The hotel is also very good. The hotel staff are very friendly and the Japanese breakfast is delicious.
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的積極評價。我們很高興您喜歡房間的空間和清潔度,以及我們員工的服務態度。同時,能夠滿足您對日式早餐的期待,我們深感榮幸。期待您的再次光臨,讓我們有機會為您提供更出色的體驗。
Fulajimiertangruowang
Deluxe Hollywood Twin Room Non Smoking
Stayed in Oct 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 21, 2024
The location is convenient and close to the subway station; the room has a good view (Picture 3 is a photo of the city 🌆 scenery taken in the morning); 🛁The bathtub salts are suitable for relaxation after the City Walk; there are many delicious foods around!
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review of our hotel. We're glad you enjoyed the convenient location and the beautiful view from your room. We are very happy to be able to provide you with a relaxing environment and enjoy the experience of enjoying the bath salt bath after Citywalk. At the same time, we are also happy to know how satisfied you are with the surrounding food. Looking forward to your visit again and wishing you all the best.