Vienna International Hotel (Xi'an Big Wild Goose Pagoda Datang Everbright City) Reviews

Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear Guest,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you found our beds and pillows to be super comfy, contributing to a good night's sleep. Your recommendation for others seeking quality rest is greatly appreciated.It's fantastic that you enjoyed the prime location of our hotel, perfectly situated at the north end of Datang Night City, allowing for an easy stroll to explore the vibrant area from one end to the other. Being just meters away from Dayanta Metro Exit D adds to the convenience, making it an ideal spot for both leisure and exploration.We're glad you discovered the array of eateries right across the street, offering a delightful culinary adventure without having to venture far. It's great to know that our breakfast service was not essential for your satisfaction, as the local food scene provided ample options.Your feedback is invaluable to us, and we look forward to welcoming you back should your travels bring you this way again. Should you have any further suggestions or need assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing our hotel and for sharing your positive experience.

Response from Property: Thank you for choosing us. It is our endless honor to receive your affirmation and praise. Your satisfaction is the greatest affirmation for us! During your stay, we will do our utmost to strive to bring you a better stay experience! For you, we will continue to surpass and improve, and look forward to your next beautiful encounter. We hope you can come back again.

Response from Property: 這位客官，感謝您的用心評價哦。您的讚美就是我們酒店人前行的最大動力！期待再次光臨，也祝福您以及家人工作順利，生活愉快，辛福安康！

Response from Property: 世界之大，在這裏遇到你 是一種緣分，緣分之外能被您認可，那更是一種幸福。常言説：人永遠都不懂得知足的，當然在這13億人中小維也是不例外的，哈哈哈~~~小維希望這份幸福不是飛蛾撲火，轉瞬即逝的，衹希望你能一直支持小維，小維也能一直讓您滿意，我們在這裏期待您的下次光臨

Response from Property: 很榮幸給您帶來舒適的入住體驗，小維倍感榮幸！酒店位置臨近各大景點（大雁塔、大唐不夜城、大唐芙蓉園、陝西歷史博物館等），位處大雁塔東側，環境清幽，門口公交車站更是去往各個景點的樞紐站，地鐵口距離酒店步行不到2分鐘哦~小維也歡迎您再來哦！

Response from Property: 這位客官，感謝您的用心評價哦。您的讚美就是我們酒店人前行的最大動力！期待再次光臨，也祝福您以及家人工作順利，生活愉快，辛福安康！

Response from Property: 一直相信 有一種緣分，不在乎天長地久，不在乎情淺緣薄，衹是您的肯定便是幸福，衹是您的好評便是花開，人生不要太完美，有您的滿意和支持就是滿足！

Response from Property: You took the time out of your busy schedule to give Xiaowei a 5-point review. Thank you for choosing Vienna again. We will never stop providing quality services to every guest. Thank you for your company! Vienna's room equipment and daily necessities are of high standards, and we strive to provide every guest with a better stay experience. We must also give you a thumbs up - so Vienna will work harder to match every guest with high quality like you. Come on.

Response from Property: Thank you for your praise! Complete and brand new facilities, clean and refreshing environment, and considerate service are all the "standard configuration" we want to provide you. The front desk staff will continue to serve you with patience in every reception, and hope that you will come home often!

Response from Property: The world is so big, I met you here. The world is so small, I fell in love with you the first time I met you. It is this subtle feeling that makes me remember you from now on. It seems to be just a few simple words, but it also seems more ordinary and warm. Xiao Wei is excited at this moment, thousands of words are condensed into one sentence, just looking forward to seeing you again!

Response from Property: 哇哦😎 看到您這滿滿的好評，我們都激動不已啦！房間接地氣，那可是我們精心打造的，就盼着能讓來這兒的朋友好好感受下當地的風土人情呀！服務態度好，那是必須噠，為您提供雨傘這種小細節，能讓您在出行時更安心、更方便，我們就覺得超欣慰。環境舒適，交通便利，無論是拖家帶口還是和朋友出行，都超級合適有沒有😜 以後有機會再來呀，我們隨時歡迎您，還會給您更多的驚喜喲！🎉

Response from Property: Dear guest, hello. First of all, we deeply regret your stay in the hotel and sincerely apologize to you. Your feedback is very important to us. It directly points out our shortcomings in service, facilities and environmental maintenance. Regarding the business ability of the front desk staff, we feel deeply guilty. We understand that an efficient and professional reception is the beginning of a pleasant stay. In this regard, we will immediately retrain the front desk team to ensure that every employee can provide excellent service and meet the needs of every guest. Regarding the shortage of parking spaces, we recognize that this has caused you inconvenience. We are actively planning and increasing parking resources to meet the growing needs of guests. At the same time, we will also optimize the reservation system to ensure that guests who book in advance can be given priority. The cleanliness of the room is our responsibility that cannot be ignored. We will immediately conduct a comprehensive inspection of the room cleaning process and strengthen the training of cleaning staff to ensure that every room can meet high standards of cleaning requirements. At the same time, we will also consider upgrading the sound insulation facilities to reduce noise interference between floors. The richness of breakfast varieties is also the direction of our continuous improvement. We will add more types of breakfast options according to the taste preferences of guests to meet the needs of different guests. We take the dim lighting and outdated facilities very seriously. We have incorporated these issues into the hotel's renovation plan and are gradually upgrading them to improve the comfort of our guests. Thank you again for your valuable feedback, which has pointed us in the direction of improvement. We promise to go all out to ensure that every guest can enjoy a warm, comfortable and convenient accommodation experience in our hotel. We look forward to the opportunity to serve you again and show you the results of our improvements. If you have any further questions or need assistance, please feel free to contact us.

Response from Property: Dear guest, thank you very much for your high evaluation and recognition of our hotel. We are very happy to hear that you are very satisfied with our location and comfort. We know how important a comfortable accommodation environment is for travelers. Therefore, we always strive to provide guests with a clean, comfortable and convenient accommodation experience. At the same time, we are also very happy to provide you with a convenient location close to the Big Wild Goose Pagoda, so that you can easily visit this famous attraction. At the same time, it is also very convenient to take the subway, and I hope this will bring more convenience to your travel. We are very happy to hear that you can enjoy the night view of the Big Wild Goose Pagoda, which is also a major feature of our hotel. Finally, thank you again for your support and recognition of our hotel. We are very much looking forward to serving you again in the future and hope to bring you a pleasant stay every time. If you have any travel plans or need help in the future, please feel free to contact us. I wish you a pleasant stay and look forward to seeing you again!