Huatian Select Hotel (Zhangjiajie Wulingyuan Branch) Guest Reviews
4.5/5
Good
2098 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(2098)
Positive reviews(2026)
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Convenient location(723)
Close to scenic area(421)
Delicious breakfast(415)
Friendly front desk staff(140)
Convenient parking(85)
Tasty restaurant(54)
Delicious buffet(30)
Has rooms for families(14)
Negative reviews(72)
Anonymous User
Superior 2-bed Room
Stayed in Oct 2024
Travel with friends
11 review
4.7/5
Amazing
Posted on Nov 25, 2024
The hotel is located at the attraction place near the East Gate. The room was spacious and comfortable. The breakfast buffet was okay. There is one convenience store next to hotel lobby that sells souvenirs, gloves, hat, cane and many more for your hiking trip in this area. The uncle sell it at cheapest price compared to other shops or even night market. Highly recommended.
Response from Property: Dear guests: Thank you for your recognition of us! We are very glad that you chose to stay at Huatian Selected Hotel (Zhangjiajie Wulingyuan Branch). The hotel is located at the gate of Dongdaemun, the core scenic area. It has a superior geographical location and beautiful surrounding environment. The hotel's buffet breakfast is rich in variety and delicious. We will always use our thoughtfulness and warmth to bring you a home-like feeling! Wish you always smile and go smoothly in work and life!
Eliane Gong
Featured Queen Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Sep 17, 2024
The hotel is close to the east gate of Wulingyuan and historic interest area. It’s very convenient to start your trip from here. It’s a 10min walk from the bus station that takes you to the Grand Canyon and zhangjiajie. The streets with the shops are 1-2km walking. They have many choices for breakfast. Different vegetables, noodles, bread, eggs, fruit etc. Even cornflakes and toast if you only like western food. They change it a bit everyday which is nice. The room was good and they cleaned it every day. Only underneath the bed it was dusty. The room had automatically opening curtains and airco. I would recommend this hotel. The staff does not speak English so if you don’t speak a little Chinese it might be a little inconvenient.
Response from Property: Dear guests: Thank you for your recognition of our service! Thank you for sharing your true feelings during your stay so that more people can know and understand us! Huatian Select Hotel (Zhangjiajie Wulingyuan Branch) is located at the east gate of Zhangjiajie National Forest Park, 100 meters away from the ticket gate. Huatian's brand and service are guaranteed. All hotel staff wish you: a happy life and smooth work!
Wachara
Deluxe Queen Room
Stayed in Jan 2025
Couples
5 review
4.5/5
Great
Posted on Feb 18, 2025
Good good
Response from Property: 尊敬的賓客:您好!謝謝閣下的好評,您的支持和鼓勵,是我們前進的動力。武陵新天地華天精選酒店地處核心景區東大門,步行3分鐘左右就到達景區大門口,新天地華天酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。期待着您的再次光臨,祝您:生活愉快,事業旺旺!
ADRIANA
Featured 2-bed Room
Stayed in Jul 2024
Couples
11 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The location fantastic, just 3 min away from the entrance to the Nacional Forest Park.
Response from Property: Thank you very much for your favorable comments and choosing to stay in our Wulingyuan HuatianCollection Hotel. Looking forward to our next meeting, thank you! I wish you ahappy life and all the best!
Paul1997
Superior Queen Room
Stayed in Nov 2024
Couples
1 review
4.2/5
Very Good
Posted on Dec 25, 2024
The hotel is in walking distance to the east entrance of the national park. All the employees are very pleasant & helpful. Breakfast is average. The negatives of this hotel are the heaters in the room is old, which making a loud noise when the heat kick in, but it got it fix when we came back in the evening. Also, the hotel is in renovation. The construction workers were spraying paint on the exterior building. So, it has a strong paint odor. We requested to switch room, and the staff is very helpful for the request. But, the heater in the second room also makes noise. It got it fix after we notified them. The hotel just dated and need an update. But, we spend most of the time in the National park, just need a decent place to sleep. So, that’s works for us.
Response from Property: Dear guest Hello thank you for choosing to stay in our Huatian hotel, the hotel has been renovated for a long time in 18 years, the decoration style is antique, the hardware facilities are slightly old, please measure the inconvenience to you, thank you for your valuable advice, the hotel will also actively absorb the renovation, a new look. Wish you a happy life!
KatieMeow
Deluxe Queen Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 2, 2024
Location is the best, just 2 mins from the gate of Zhiangjiajie park. Also hotel has everything you need inside.
What we didn’t like is no one spoke English and they didn’t even give us a map of the park when we asked they said they don’t have it but it’s a basic thing to have.
Response from Property: Dear guests: Thank you for your recognition of our service! Thank you for sharing your true feelings during your stay so that more people can know and understand us! Huatian Select Hotel (Zhangjiajie Wulingyuan Branch) is located at the east gate of Zhangjiajie National Forest Park, 100 meters away from the ticket gate, about 3 minutes' walk. All the hotel staff wish you a happy life and smooth work!
Guest User
Superior Queen Room
Stayed in Oct 2024
Other
5 review
4.7/5
Amazing
Posted on Nov 24, 2024
Can see this hotel should its glory day though looks aged. The inside and facilities seems got renovation recently so overall it's good (3-4 star?). The included breakfast is great as well. The location is really friendly for vistor since can walk to the main entrance of Wulingyuan in 3 mins.
Response from Property: Dear, thank you for your love for us! As the luxury hotel closest to the landmark entrance of Zhangjiajie National Forest Park! The hotel is conveniently located near the bus station. Bus No. 1 and No. 2 at the hotel entrance go directly to Wulingyuan District Bus Station, Huanglong Cave, Baofeng Lake, and Xibu Street. It is also very close to the charming Xiangxi along the riverside scenic belt. Breakfast offers 45 varieties of Chinese and Western food, and Zhangjiajie rice noodles are especially recommended. All bathrooms in the rooms use Kohler series, and each room has split high-end air-conditioning control; there are self-service laundry rooms, sun drying areas, etc. As long as you need us, our butler is always waiting!
lipeiran
Featured 2-bed Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Breakfast was delicious and cheap. The breakfast changes slightly everyday so it does not get tiring too quickly. Room was very clean. Front desk was friendly and professional. Hotel concierge was patient with my questions and provided helpful advices for itineraries.
Response from Property: Dear, thank you for giving us five good reviews! At the same time, we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. Satisfying the guests is the most basic condition of our service. We have nothing else but sincerity and sincerity to do everything according to the requirements of our friends! Let everyone feel happy and comfortable here. I hope to have more opportunities to serve you. I wish you a happy day!
Guest User
Featured 2-bed Room
Stayed in Sep 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Oct 27, 2024
Great location and rooms are well kept. But outside of hotel needs a refurbishment, very run down.
Response from Property: 尊敬的賓客:感謝您對我們服務工作的認可!也謝謝您將入住期間的真實感受,分享出來,讓更多的人知道、瞭解我們!華天精選酒店(張家界武陵源店) ,位於張家界國家森林公園東門,距檢票口直線距離100米。華天的品牌,服務有保障。酒店全體員工,祝您:生活開心、工作順利!
Matthew
Featured Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel is very convenient, close to the park entrance. The housekeeper Xioajia is very good! Breakfast is also great
Response from Property: 尊敬的賓客:感謝您選擇入住並抽出您的寶貴時間給予我們的點評!華天精選酒店(張家界武陵源店 )位於張家界國家森林公園東門(標誌門)門口,酒店距檢票口直線距離100米,走路3分鐘左右。酒店周邊店鋪林立,相當繁華,小吃、購物店應有盡有,酒店負一樓有免費的停車場,對於選擇自己遊玩的客人來講,酒店是相當方便的!華天歡迎您常回家看看
Natalia
Deluxe Queen Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 4, 2024
This hotel appears to have undergone a major renovation and upgrade recently. The hotel is pleasant and comfy overall, but there are no frills or excesses. We had ordered a Deluxe Queen room and it was spacious and clean. The highlight of the room was a wide panoramic window that offered a wonderful view of the town and the surrounding mountains. We recommend that you opt for this room type, if you can! The staff at the reception were kind and patiently explained everything. They met our every request, but be warned that they speak no English. You would be fine with even basic Chinese, however. There was a relatively broad selection of meal at breakfast. Although the meal at breakfast was entirely Chinese, even European travellers would definitely find something to eat as there was a broad selection of salads available. The breakfast is served on a pleasant covered rooftop terrace. There is plenty of restaurants and shops in the area surrounding the hotel. The hotel is conventiently located a few steps away from the main entrance of the Zhangjiajie national park As far as we could discern, no other hotel is located closer to the main gate. We are European travellers, by the way. Would highly recoomend this hotel to anyone, but you need to have at least basic Chinese language skills! Besides, we found the hotel to be extremely good value!
Response from Property: Dear, thank you for your love for us! As the closest luxury hotel to the entrance to the Zhangjiajie National Forest Park sign gate! The transportation around the hotel is convenient. Bus No. 1 and 2 at the entrance of the hotel go directly to Wulingyuan District Bus Station, Huanglong Cave, Baofeng Lake, and Xibu Street. It is also very close to the scenic belt along the river to see the charming western Hunan. Breakfast offers 45 varieties of Chinese and Western varieties, Zhangjiajie rice noodles are especially recommended. All bathrooms in the room use Kohler series. Each room has split high-end air conditioning control; self-service laundry room, sun clothes drying area, etc. are all available. Our butlers are always waiting for you whenever you need us!
Sharar Anjum
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Nice hotel in every aspect so clean and staff are very good
Response from Property: 尊敬的賓客:感謝您對我們服務工作的認可!也謝謝您將入住期間的真實感受,分享出來,讓更多的人知道、瞭解我們!華天精選酒店(張家界武陵源店),位於張家界國家森林公園東門,距檢票口直線距離100米,走路大概3分鐘左右。酒店全體員工,祝您:生活開心、工作順利!
fabioacfoz
Featured 2-bed Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Giving 5 stars because the lady from reception helped a lot in Wechat with park tickets and itineraries (all in Chinese, but wechat can translate).
Location is the closest possible from park entrance. Breakfast had fried eggs at will and fried noodles, things usually western eat.
Room air con is good, beds are good. Cleaning below the bad was terrible, and the rooms don't have mini fridge.
But overall it's OK.
Response from Property: Dear guests: Thank you for your recognition of our service! Thank you also for sharing your true feelings during your stay so that more people can know and understand us! Huatian Selected Hotel (Zhangjiajie Wulingyuan Branch) is located at the east gate of Zhangjiajie National Forest Park, 100 meters away from the ticket gate. Huatian's brand and guaranteed services. All hotel employees wish you a happy life and smooth work!
sg-girl
Featured 2-bed Room
Stayed in Oct 2023
Couples
25 review
4.0/5
Very Good
Posted on Nov 29, 2023
The hotel was quite clean. The location was superb, very near to the gate to enter national park. 50m away was the entrance.
6/14
Response from Property: Dear, thank you for your words and pictures! The location and hotel services of Wuling Xintiandi Huatian Select Hotel can meet your needs for a relaxing trip to Zhangjiajie! Nothing is impossible, only unimaginable. Friends from far away, welcome to the beautiful Zhangjiajie, where there are beautiful mountains, beautiful waters and beautiful hotels!
Anonymous User
Featured Queen Room
Stayed in Oct 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The location of the hotel is very good because it is near the entrance of the National Forest Park, near many restaurants and shops, near the bus stop for you to ride bus if you want to explore within the Wulingyuan area. The service is very good because the hotel staffs are very accomodating and responsive. The buffet breakfast is very good because all the foods are tasty and healthy, the restaurant has a nice ambience and nice staffs. The cleanliness of the hotel is very good because it was kept everyday. The amenities are very good because even if the hotel is big, they have many elevators that you can use that will take you to the outside level without passing or using the main elevator at the reception area inside. The room has all the things you need during the stay, with free bottles of water everyday. It is a plus having so many power outlets, an automatic curtain, an aircon that you can adjust yourself, big desk, lights with many lighting options, automatic toilet light sensor, and nice colorful street view specially at night.
6/8
Response from Property: Dear, thank you for your words and pictures! The location and hotel services of Wuling Xintiandi Huatian Select Hotel can meet your needs for a relaxing trip to Zhangjiajie! Nothing is impossible, only unimaginable. Friends from far away, welcome to the beautiful Zhangjiajie, where there are beautiful mountains, beautiful waters and beautiful hotels!