Hangting Hotel Hotels in Zhangzhou

It was most unusual that we had to pay in advance CNY1,000 when we checked in for only 1 night. Our room rate was CNY427. The following morning when we checked out, the CNY1,000 was refunded immediately and then we paid the actual bill. The lobby, elevator and room were clean and nice. Huge bathtub, spacious room. As our group of 8 checked in late, we had buffet dinner in the hotel. Most of the food dishes were almost empty but the staff were helpful in specially preparing dishes for us. The seafood was fresh but the steak and the other meat dishes of pork, chicken, etc were tough and inedible.

I have stayed at quite a few Wanda hotels in the past and always had a pleasant experience but the past two days were anything but pleasant. I had a two night stay in Zhangzhou Wanda Realm from the 22nd of January to the 24th of January. I have listed my grievances below. 1. Air-conditioning does not work. My room was a constant temperature of 25 degrees Celsius and even after turning on the air conditioning did the temperature not go down. I had to ask the hotel to open a window to decrease the temperature and thus let polluted air into the room. 2. I booked an executive room knowing that I would receive some benefits. Not only was the executive lounge closed but as stated in the notice, they requested we use the hotel lobby bar which was also closed. I paid 850RMB per night for this room. If I am not going to have the benefits of an executive room at least refund me. 3. Swimming pool times have drastically decreased to limited times. I know that this is Chinese New year but isn't this the time when the hotel would receive most of its guests and thus have all the amenities ready and working to make a guest stay very pleasant. 4. Breakfast buffet was below standard of a 4 star hotel. Not only was the selection of foods extremely basic but the food was severely under stock. One would think that a four star hotel would be able to plan for a busy time like Chinese New year but no, there was limited food on basic items like eggs and bacon. Staff were not prepared for such large amounts of people. 5. It seems like this hotel is closing down as many water features and other amenities are either out of order or not working properly. It is an embarrassment to call this hotel a luxury hotel. It has the facade of a luxury hotel but cannot deliver on basic amenities. Please see my photos for evidence of my unpleasant stay. The staff were very friendly and tried to help where they can but it would be better to close down this hotel than call it a luxury 4 star hotel.

The hotel is located in downtown Zhangzhou, adjacent to Shengli Park, with convenient transportation, close to the ancient city, superior environment and good air quality. The hotel is an old four-star hotel with luxurious interior and exterior decoration and complete equipment and facilities. Although it is old, it is well maintained. The management staff is enthusiastic and the buffet breakfast is rich, distinctive and of high quality!

The location of Diamond Hotel is near the busy and lively Zhangzhou Ancient City in evening time.and close to some restaurants just across the street. The hotel staff at the reception were friendly and helpful when we needed the service of taxi upon checking out from the hotel. To our surprise,the breakfasts at the hotel were good with some extra food choices. The bedrooms were comfortable albeit not that modern.

We got a free upgrade as we are visiting during the lull period. The nice room is nicely equipped, nicely maintained, and has a large balcony looking out at the river. Both the day and night views are amazing. Special shout out to Whitney Huang who took very good care of us at breakfast. We got free entrance to the onsen area as part of the hotel stay - which was amazing.

The girl at the front desk of the hotel was very considerate. We made a mistake in booking the hotel yesterday, but the girl not only approved it but also upgraded the room. The hotel has its own parking lot. The hotel is not facing the street and is relatively quiet. The navigation accurately found the parking lot. It is not too big, but it should be enough. It is more convenient to travel by car. There are many places where you can have breakfast around the hotel. The ancient city is not far away.

The room environment is okay, a regular five-star hotel. The traffic situation is average, it is far away from the ancient city, there is nothing on the anniversary, and the basement is a bit uncomfortable. Accessories: The brand of snacks provided by the hotel is a bit low...the quality of the towels is also not good; Breakfast: The variety is very monotonous and the quality is not good Overall, Wyndham is downgraded in my opinion.

The hotel is opposite the China Merchants Bureau, the location is excellent, there is a parking lot, the two young men at the front desk are warm and thoughtful, the room is newly renovated, the toiletries are complete, the hot water is very fast, the bedding is very comfortable, the sheets are very clean, the breakfast is very rich, Chinese food Western food, coffee fruit are available. Overall it feels very good.