AIOPS: A Multi-Pronged Approach to Solving Complex IT Challenges
Infosys AIOps, a part of Infosys Cobalt Enterprise Service Management Café, is a solution that integrates key variables like observability, performance management, service management, and automation into a single cycle that provides the best remediations to complex IT challenges. The solution uses data analytics and machine learning for innovative problem-solving techniques. The solution integrates and optimizes enterprise management by enhancing security, reliability, and user experience, thus having a positive impact on business profitability. As part of Infosys AIOps, Red Hat, Dynatrace, and Infosys have teamed up to transform day-one and day-two operations. By tightly integrating Red Hat Ansible Automation Platform's Event Driven Automation, Dynatrace Davis® AI, and the Dynatrace observability and security platform, they enable closed-loop remediation to automate the process of:
● Detecting a problem
● Managing incidents in corresponding tools
● Identifying the root cause and proper countermeasures
● Executing corrective actions