Business travel Hotels in Sarawak, Malaysia

Location wise, it’s very central. The employees are very friendly. Slight incident of being accidentally locked in on the gym floor in the early hours of the night but aside than that it was a great stay.

Few times came here and never get bored with the cleanliness and tidiness of this hotel.. Just need to improve the TV channels. Perhaps can connect the android TV to internet so that can netflix and chill inside the room. Thank you☺️☺️

Breakfast was good but i prefer to sit outside rather than in the restaurant cause its kinda crowded. But overall, this hotel is great!

We checked into ANO hotel on 8th Jan 2020. Checking is a breeze. The receptionist is courteous. I was assigned to room 329, a corner room. The room is well appointed with all the amenities. Since its only a 2 to 3 star hotel, there is no fridge/mini bar. My room is a twin bedded room. It is cozy, airconditioning is just right. I like the huge rain shower head. Bed & pillows are comfortable, sheets are clean. Room is well insulated from outside noise. Hotel facility is limited with no frills. There is no swimming pool, only a small cafe on ground floor next to the lobby. Hotel is located in the town centre near to lots of F&B outlets. Its a convenient & economical hotel, I will not hesitate to recommend to others.

Hello everyone, I took my wife mother and my 1 year old son to Meili for a holiday. The hotel is really beautiful with all kinds of modern facilities. The breakfast was quite good (although the three of us only gave 2 coupons). But the hotel facilities are quite good. The only problem is that there are few halal restaurants nearby. It would be best if renting a car here and parked at the hotel. (We rented for three days), other facilities are good. We prefer the cheap rooms so the rooms don’t have a good view (actually in the middle of the corridor.) Overall the experience was quite good.

The hotel is conveniently located within the city. However, parking availability is limited. The hotel room is equipped with Internet TV, but the speed is too slow. There are no other viable options for viewing television in a comfortable manner.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

Stays in this hotel for two days , quite comfortable, thought there will be bathtub but maybe my mistake didn't fully read the description,Foods can be improved more,expect they read my written note that i have written. One thing can makes the guests coming back is good foods.May i suggest Kingwood to make one special dish that can be related to Kingwood names ,and can be order at almost all of it hotels,resorts...But you must keeps the quality tip top...

The check in process was easy, but a little too easy as in I was not shown what direction to head to get to my room, what floor it was on or even where the lifts were. Check in staff were pleasant enough though. I eventually found my room and it was ok. For an ”executive suite” it was way below par, but for a normal double room, it would have been fine. Decor was very dated but sufficient. I didn't particularly like the wooden flooring, but that's a personal choice and it was clean so hey ho. The biggest issue I had was I could only find one plug socket, which was nowhere near the bed and it appeared to be very loose in the wall. The 2 x USB sockets on it were handy, but only worked when they wanted too. The room phone did not work so I had to go to reception to order room service. On that subject, I ordered a pizza and it was delicious. I genuinely loved it and it was delivered piping hot. The downside was the guy who delivered demanded cash only (which was not stated anywhere in the room service menu) and I did not have enough cash on my so, much to a bemused look from him, I charged it to my room. The shower was over the bath which was a bit dated but was decent enough. The bath mat was a bit shabby looking so did not use it. The towels were clean and fresh. The bed was very comfortable and I did have a couple of good nights sleep. I did nit try the restaurant in the hotel so cannot comment. Overall, it is a decent hotel that could be doing with a facelift, but it was OK. It is located right next to a shopping mall which, being honest, is worth a miss, but that's for a different review.

Strategic location and serving good breakfast. But quality of facilities depending on room given. This time I didn't have pillow issue. I hope they could 1 shot replace the worn out pillows. No point to spoil hotel image.

Few times came here and never get bored with the cleanliness and tidiness of this hotel.. Just need to improve the TV channels. Perhaps can connect the android TV to internet so that can netflix and chill inside the room. Thank you☺️☺️

Breakfast was good but i prefer to sit outside rather than in the restaurant cause its kinda crowded. But overall, this hotel is great!

The hotel is conveniently located within the city. However, parking availability is limited. The hotel room is equipped with Internet TV, but the speed is too slow. There are no other viable options for viewing television in a comfortable manner.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Roti Jala with its curries. You can dine al fresco with a nice view of the river. I will definetly stay here again

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

We booked into this hotel based on travellers' good review. There is no ramp at the entrance to the hotel, a 5steps staircase to walk up to the lobby; with rain these tiled steps get slippery, a hazard to lug luggage up these steps. Hotel lobby is spacious, spotless and inviting. There is an in-house restaurant. Front-end staff are awesome, extremely helpful and courteous, excellent housekeeping service. They provided umbrellas for our use as it rained everyday. Hotel is within walking distance to the riverside promenade, restaurants across from hotel, hawkers of local food & shopping. Hallway to rooms are narrow. Our room is clean, small square footage of 2 single beds & narrow walk apace, no window & standing shower. While we were there 4nights, the third floor broken emergency fire exit door was left ajar. Nevertheless the clean room & good service would entice our return.

Few times came here and never get bored with the cleanliness and tidiness of this hotel.. Just need to improve the TV channels. Perhaps can connect the android TV to internet so that can netflix and chill inside the room. Thank you☺️☺️

Breakfast was good but i prefer to sit outside rather than in the restaurant cause its kinda crowded. But overall, this hotel is great!

The hotel is conveniently located within the city. However, parking availability is limited. The hotel room is equipped with Internet TV, but the speed is too slow. There are no other viable options for viewing television in a comfortable manner.

During check in it coincided with a big group. Nobody manages the queue and my ageing parents had to wait for everyone else to check in first before our turn. The receptionist did not specify the floor where my parents, only found out later they put us at different floors, and refused to change room to the same floor for us. We're staying for 4 nights. Staff attitude is bad. Had to validate room keys everyday (receptionist never told us) and the key can only access to the room floor so created a lot of inconvenience to us. Not to mention the lift broke down on the first day with someone trapped inside and the hotel staff didn't seem to have any sense or urgency to resolve the issue. Terrible hotel with terrible front desk. I will not recommend anyone to stay here.

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Roti Jala with its curries. You can dine al fresco with a nice view of the river. I will definetly stay here again

A service that you wouldn’t be able to imagine. This apartment would be the last resort you would want to choose in Kuching. If it wasn’t because of imperial hotel that was fully book during my time of stay i wouldn’t be choosing this apartment ever and also because due to my lack of research of other hotels as well I was actually looking for a hotel with swimming pool for kids to enjoy and spend their time with. Other hotel was way too expensive for only 2 nights stay.. However, this complaint is truly just on their service provided. Not on the facilities.. It is fully because they have the worst real estate agent to manage these service apartments. LUCO VISION SDN BHD (agent name: Lily).. First asking for RM200 deposit which I totally understand but later ask for RM30.80 “Service Charged” even after I fully paid my fee through Agoda. When I ask for explanation on what kind of service charged is charge, but they couldn’t explain further none other than just mentioning “this is management T&C”. Thereafter I call Agoda for further explanation on this service charged and it come to my surprised that even Agoda were not aware of such servicing fee being charged on client. How funny is that? Later then the agent say i must pay no matter what if i wish to continue my stay, i mean i have already fully paid to Agoda on my stay of RM494.60. And so called service fee that is chargeable, they can’t even explain it. By the way if you are curious why m i so furious on this service charged is because they can’t even give a brief explanation to what service charge m i paying, everything here is self check in and they have laundry machine in the apartment but it was lock because i have to pay extra to use it and worst still there’s no drinking water provided. Least of it, when i complaint to them through WhatsApp and demanded to have a number to call, agent refused to give a number. Stating that i can only contact them through WhatsApp. What kind of service is that?? I can’t even ask for a number or have a person to talk about on this issue?? So yeah, not to even mention when i ask for early check in of 30 minutes and they say it is also chargeable at an amount of RM150.00.. in addition to that there’s literally no front desk at the lobby and we can’t even go anywhere else because our luggage would eventually be unattended.. everything here is charges charges charges.. I really don’t like wasting my time giving complaint through online platform but this kind of service from these real estate agent or so called properties agent really giving me difficult sleeping time and future guest should deserve to know this kind of service from these people. I am not the only person giving complaint on Imperial Apartment already. I have live apartment at Penang and other places, their services was way more better than i could better explain in words.

We booked into this hotel based on travellers' good review. There is no ramp at the entrance to the hotel, a 5steps staircase to walk up to the lobby; with rain these tiled steps get slippery, a hazard to lug luggage up these steps. Hotel lobby is spacious, spotless and inviting. There is an in-house restaurant. Front-end staff are awesome, extremely helpful and courteous, excellent housekeeping service. They provided umbrellas for our use as it rained everyday. Hotel is within walking distance to the riverside promenade, restaurants across from hotel, hawkers of local food & shopping. Hallway to rooms are narrow. Our room is clean, small square footage of 2 single beds & narrow walk apace, no window & standing shower. While we were there 4nights, the third floor broken emergency fire exit door was left ajar. Nevertheless the clean room & good service would entice our return.

Location wise, it’s very central. The employees are very friendly. Slight incident of being accidentally locked in on the gym floor in the early hours of the night but aside than that it was a great stay.

We checked into ANO hotel on 8th Jan 2020. Checking is a breeze. The receptionist is courteous. I was assigned to room 329, a corner room. The room is well appointed with all the amenities. Since its only a 2 to 3 star hotel, there is no fridge/mini bar. My room is a twin bedded room. It is cozy, airconditioning is just right. I like the huge rain shower head. Bed & pillows are comfortable, sheets are clean. Room is well insulated from outside noise. Hotel facility is limited with no frills. There is no swimming pool, only a small cafe on ground floor next to the lobby. Hotel is located in the town centre near to lots of F&B outlets. Its a convenient & economical hotel, I will not hesitate to recommend to others.

Hello everyone, I took my wife mother and my 1 year old son to Meili for a holiday. The hotel is really beautiful with all kinds of modern facilities. The breakfast was quite good (although the three of us only gave 2 coupons). But the hotel facilities are quite good. The only problem is that there are few halal restaurants nearby. It would be best if renting a car here and parked at the hotel. (We rented for three days), other facilities are good. We prefer the cheap rooms so the rooms don’t have a good view (actually in the middle of the corridor.) Overall the experience was quite good.

Exceptional hospitality! First of all, there was 4 of us traveling. Two of our friends couldn’t make it to the trip. The rest of the two of us were given an upgrade to suite room!! Room was very clean, beautiful and everything we needed. We were so given a front entrance parking- which was amazing for us. Second of all, the staff are very helpful, friendly and accommodating. We appreciate the warm welcome, the complimentary drinks upon arrival and damp towel given for us to wipe- it makes us feel very royal lol! Overall, we want to thank the general manager and staff for the great experience and comfortable stay. Definitely looking forward to staying at this hotel next time. I highly recommend!