Hotels near Bestmart, Johor Bahru

The best place to stay in Mount Austin. Good food all around.

My hubby and I made a last-minute booking on December 31st for one night, checking in at 11:30 PM. The friendly and professional male receptionist briefly explained the room details to us. While the rooms are non-smoking, a designated smoking area is available on the ground floor. We booked the Studio Deluxe King and were given a room on the 39th floor. The room was clean and spacious, featuring a kitchenette with a microwave. The king-size bed was very cozy, and the bathroom was well-equipped with a bidet, an amenity kit, shower gel, shampoo, lotion and conditioner. The TV had a wide range of local channels. The next day, my hubby called reception twice, to inquire about late checkout rates. On both occasions, the female staff on the line confirmed a rate of RM12.50/hour. We decided to proceed with a late checkout. However, upon arriving at the reception desk to settle the bill, my hubby was surprised when the bill amounted to RM162. Upon checkout at 4PM, we went to the reception to clarify the discrepancy. The staff who attended, Ms Zulaila Azreen, promptly investigated the matter and helped reverse the charge on our card. She explained that it's actually RM100 or more for checkout at 3 PM or 6 PM, suggesting pre-payment upon check in for better rates. Her customer service was exceptional. Overall, we had a pleasant stay and would definitely consider returning. While the confusion with the late checkout rate was a bit frustrating, we enjoyed the comfortable rooms and peaceful atmosphere. I hope the hotel can provide further training for its staff, especially regarding accurate communication about hotel rates and charges.

Good room service, front desk very friendly, room very clean & smell good, Convenient area , all floor can access by lift

with a fee of RM 42++ in line with today's prices.. a strategic location, the hotel is close to many facilities such as restaurants. the hotel is safe to occupy because the entrance has an access card. the facilities provided in the hotel are ok. there is a place to iron clothes, there is a water filter, there is a shower heater. the price of the room is in line with the price. I took a budget room only but it is comfortable even though the toilet is outside the room but the toilet is maintained clean and fragrant

The room and environment very clean. The amenities is complete, got provide gym, breakfast, iron, toothbrush. The breakfast got Malay cuisine, Chinese cuisine, Western cuisine. The cheese is very delicious.

My family and I stayed at this hotel for the first time recently in Oct. We came to JB for Legoland. Booked here because of the reviews and true enough, I have only wonderful things to say. Very very satisfied with our 1 night stay here. Room & bathroom were clean, bathtub was a plus point, toiletries were also provided. There was even a washer&dryer but we haven’t had the chance to use it. Breakfast was amazing, they had a lot of choices and my favorite part was their freshly pressed juices, I mean you don’t get those at most hotels anywhere. Food was delicious. Check in & check out were a breeze. We’re so satisfied that we just booked another stay here for end of this month, this time for 2 nights. Can’t wait to visit again! :)

Very very good! This unit exceeded our expectation! My photos taken after our stay, sorry it doesn’t do much justice because my young kids didn’t have the chance to take photos upon arrival. The Good: - Very clean!! No insects. - Renovations like hotel! - Smells good. - Towel provided good quality and clean - Provided disposable toothbrush, shower cap, comb, slippers and shaver like hotel standard. - Provided 6 bottles of bottled water - Cold aircon - Clean bedding - Nice and peaceful view - Good security - Blackout curtains - Very responsive service, just WhatsApp and will respond almost immediately and it’s 24/7 on standby. - Allowed early check in For improvement: - pillows too soft, the adults including myself woke up with some stiff neck. - Security abit troublesome but is needed. - Mobile reception for my Malaysia line is very very weak but can detect and use my Singapore line instead. - Very weak wifi in the room when doors are close, can’t load videos. Overall I love it and will return. Just hope they’ll improve on pillows.

After all, it is a homestay, and the facilities and services cannot be compared with those of a big hotel, but it is also very good, and the cost performance is still very high. The best thing about the hotel is the view, which is really a super sea view room.

The hotel was great, staff were very friendly, only issue was the WiFi was only Available in the reception. Food was great, entertainment was good. Gigi and Gina were very friendly from the kids animation team.

The hotel staff are kind and polite, the facilities are well-equipped and the bathroom is clean and tidy. The neighborhood is not bad. There are also delicious food nearby, and you can also take a car or take a ride to the mall. 👍