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Hotels near Westfield Mall
<h1>Find Best Hotels near Westfield Mall 2024</h1>

Find Best Hotels near Westfield Mall 2024

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Best Hotels near Westfield Mall

4.3/573 Reviews
4.3/5Excellent73 Reviews
Tribeca
New York
|0.23km from city center
This hotel is the best in New York. We stayed for three night here. The staff were warm, very approachable and helpful. Our room was perfectly prepared, nicely decorated and very clean. The hotel location makes it easy to explore New York City.
3.6/576 Reviews
3.6/576 Reviews
Wall Street/Financial District
New York
|0.25km from city center
Location is great, our room view is awesome ! (27th floor) Doorman is friendly and useful. We reach the hotel in the morning but early check-in are not allowed. So front staff asked me to pay deposit and check-in later (4.00 pm). When I’m back the hotel, other front staff asked me to pay deposit again. But I told her that the hotel already charged me in the morning. She still confirms that there are no record in the system. I also proved her with bank msg on phone. After manager comes and re-check again and my case is ok. And deposit (200$) will be return after checkout (about 15 days for international bank). It s on pending now. Hope there are no issues for my deposit again. Another point is hotel parking, it is renovated right now. But you can find another parking nearby. And location is great , subway is very close. Im really like this hotel :)
4.3/5102 Reviews
4.3/5Excellent102 Reviews
Tribeca
New York
|0.32km from city center
I had a really lovely stay at Smyth Tribeca. I stayed there 4 nights during fashion week, and it was the perfect location to access downtown spots super fast and get around. A short walking distance from Nolita and SoHo which is very convenient. The room was super spacious with a big bed, and the staff was really attentive and friendly. I would love to stay here again for fashion week.
3.9/5102 Reviews
3.9/5102 Reviews
Tribeca
New York
|0.35km from city center
I love this hotel. Booking hotels really stresses me out. I always worry that it won’t be as advertised. Thank goodness I found The Frederick. A friend recommended it and I’ve now stayed there twice. I like the location. I like the hotel. I love the vibe. Easy access to a Starbucks and the subway. The neighborhood is pretty quiet at night. My most recent visit was just a quick 1 night stay but I wished I could stay longer. One of my fav things is that the room AC works very well and my room gets nice and cold…I love a cold hotel room. The bathrooms have cool map tile work in the showers. It isn’t noisy. Like I don’t hear people next door or milling about in the hallway. Mery checked me in and she was lovely. Honestly, everyone I’ve ever interacted with has been delightful. I just love the coziness of a boutique hotel.
4.6/5236 Reviews
4.6/5Outstanding236 Reviews
Wall Street/Financial District
New York
|0.39km from city center
We chose the hotel for the second time this year, and it did not disappoint. We received the same attentiveness and carefree rest as the first time. Maintenance and renovation also took place in the time between the two occasions, which I can confirm, as we requested and received the same room both times, which we were pleased with. We almost came home, we felt at home. The staff is wonderful, conscientious, self-sacrificing. They are extremely attentive, we asked for and received a refrigerator and microwave. We love its location, its surroundings are calm, safe and spacious. Shopping and transportation options are easy to solve, with Hudson Jersey in the background it's beautiful. Thank you for letting us spend Christmas with you, we already want to go back! Grateful thanks!
4.1/5110 Reviews
4.1/5Very Good110 Reviews
Wall Street/Financial District
New York
|0.42km from city center
My room was alarmingly different than the photos on the website, in a bad way. The room also smelled a little of sewage or eggs. It's was a long, musky, dimly lit room, and while the overall square footage might have matched the room shown in their photos, my room was very narrow so felt smaller. The window overlooked an AC equipment thing, and it was a small window to very little light. I asked to be moved but they were sold out, and the front desk person didn't seem to care. You have to check yourself in. The guy at the desk them barely lifted his head to point to me to the terminal where you check yourself in. It inevitably didn't work, I had to get the guy to help, I asked what went wrong and he mumbled that it sometimes doesn't work. I get the general trend towards self service in stores, but do we really want to take this interaction away? Why wouldn't this hotel want their staff welcoming people in with a live check in. I mentioned my displeasure on the way out and the person at the desk also didn't care or even respond. She just pointed me on where I need to go to check myself out, which I did, but then had to ask for a print out. Oh, also, they don't clean the rooms. I guess that's in the fine print somewhere but I had no idea. You can ask separately but the default is not to clean the rooms. Overall a bad enough stay that I was thought I should share it here. My bar is low when I'm on business travel. I figure I'm not paying, so it's ok if the hotel is just so so. But this place was decidedly bad. I would not stay here again. I stayed in room 328 by the way. If you do find yourself staying here, I'd recommend trying to stay higher, and not in this corner spot. 328 was tucked in to a corner a bit and the whole area smelled bad. and small, with a window overlooking some staff is disengaged and apathetic.
4.1/5113 Reviews
4.1/5Very Good113 Reviews
Wall Street/Financial District
New York
|0.42km from city center
The location of this hotel is very good. You can walk to Wall Street and Copper Bull. It is also very convenient to go to Battery Park and take a boat to Liberty Island. The price is not cheap
4.1/5116 Reviews
4.1/5Very Good116 Reviews
Wall Street/Financial District
New York
|0.44km from city center
Adding a great view of the city to a #holiday would be the icing on the cake😘 I recommend Moxy NYC Downtown, a lodging in Lower Manhattan with a good location and a great view. 📍 Moxy NYC Downtown, 26 Ann St, New York, NY 10038, United States 💰 25-350,000 won per night ✔️ On the 3rd and 3rd floors of check-in/check-out, there is a noisy bar that can be used by people other than guests.
4.2/5100 Reviews
4.2/5Very Good100 Reviews
Lower Manhattan
New York
|0.44km from city center
Located in New York (Manhattan), The Cloud One New York-Downtown, by the Motel One Group is within a 15-minute walk of One World Trade Center and Battery Park. This hotel is 3.4 mi (5.5 km) from Empire State Building and 3.6 mi (5.8 km) from Bryant Park.This smoke-free hotel offers offsite parking.Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.Stay in one of 326 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
4.6/548 Reviews
4.6/5Outstanding48 Reviews
Wall Street/Financial District
New York
|0.44km from city center
We stayed here for a 6 night family vacation. Check in was quick and practical. All staff in this hotel were very friendly - extra kudos to the people working the breakfast area! We were upgraded to a bigger family room than we booked, with a queen beds, a separate sitting area with TV and a separate kitchen - on the 12th floor. Very spacious accommodation. Everything was clean, although you can see these rooms get used a lot. Plenty of power outlets to charge your devices, decent WiFi. The only thing we missed is more facilities to dry your towels, we had to hang them all over the apartment to dry. Breakfast was a bit basic with a lot of prepackaged stuff and no bacon for the entire week we were staying there (not that we really missed it, but it's strange nonetheless). I also wonder who ever eats scrambled egg whites? But that might be us :-) Excellent location in lower Manhattan with metro and plenty of shops close by. The entrance of the hotel is in Maiden Ln, not on Broadway however. Walking distance to Brooklyn Bridge, WallStreet, Battery Park, 9-11 memorial.
4.5/578 Reviews
4.5/5Excellent78 Reviews
Wall Street/Financial District
New York
|0.45km from city center
The Sonder team were really helpful, friendly and attentive. The apartment was excellent for my long stay for business. Really good kitchen, desk and enough space to feel that you were not stuck in a box. The location was close to the subway and a range of restaurants that made it really easy to get around or get a meal if I was late. Excellent stay.
4.3/5116 Reviews
4.3/5Excellent116 Reviews
Wall Street/Financial District
New York
|0.47km from city center
The hotel is not far from the World Trade Center and Wall Street and can be reached on foot. The room size is average, the facilities are good, you can see the Statue of Liberty from a distance, and the staff responds quickly. There are mandatory fees to pay, and the front desk told Ctrip that it is included in the room rate. I exchanged the breakfast coupon, but the service attitude of the breakfast shop is average. Additional fees were added when checking out, and the front desk cancelled it after negotiation, which affected the stay experience.

Reviews of Hotels near Westfield Mall

Hilton Club the Central at 5th New York
4.6/5108 Reviews
Times Square
New York
|5.29km from city center
The location is good, within walking distance of Fifth Avenue, Times Square, and Rockefeller Plaza. The service is OK, you can text the front desk to deliver anything you need, but there is no daily cleaning service for stays under 5 nights. The room is comfortable and spacious.
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From$551
Courtyard New York JFK Airport
4/5119 Reviews
John F. Kennedy International Airport Area
New York
|18.6km from city center
A very convenient hotel for transit, helpful staff and fast service during check in at 11pm despite having quite busy travellers coming at the same time. Clean and comfortable room for a short stay. Really appreciate the free airport shuttle facilities, big van, spacious and very nice driver 😊
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From$229
SpringHill Suites by Marriott New York LaGuardia Airport
3.6/524 Reviews
LaGuardia Airport Area
New York
|13.4km from city center
Minimalist breakfast. Because I had to leave for Chicago for two days in the middle of the road, I was able to leave my luggage here after I had a feeling of trying and talking with the front desk. I agreed very quickly. So I decided to live here after I returned to New York from Chicago.
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From$0
Fairfield Inn by Marriott JFK Airport
4.2/5131 Reviews
John F. Kennedy International Airport Area
New York
|19.77km from city center
Can use shuttle service ... but JFK airport ... now under construction ... reach the shuttle bus point ... not easy ... all staffs very kind ... recommand ...
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From$199
Hampton Inn New York - LaGuardia Airport
4.1/5120 Reviews
LaGuardia Airport Area
New York
|13.07km from city center
Our overall one night stay was fine, but I rated this property ”average” due to: - At check in, Peggy did not acknowledge us as Hilton Honors Diamond Members. - Our room (1011) was in sad shape. The floor was sticky. The furniture had tears and was very worn down.The ceiling had large water stains and the walls had water damage in several areas. - The shower had no 'hot' water. When you turned it to the hot setting, cold water came out, you had to let it run for awhile (wasting a lot of water) to heat to lukewarm, at most. However, our overall stay was okay due to: - Glad to see recycling bins...which we used. - Grateful for the complimentary shuttle to and from the airport. - Enjoyed the complimentary breakfast- plenty of choices. - We had a nice view of the city from our 10th floor room. This hotel is close to LaGuardia Airport. It was quiet, with exception of hallway noise. We did not have a car, so I cannot comment on the hotel parking. The front desk had plenty of menus offering Mexican, Chinese, and Italian food for delivery.
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From$239
Equinox Hotel Hudson Yards New York City
4.5/5115 Reviews
Chelsea
New York
|4.49km from city center
Great location in the new landmark Hudson Yards; new hotel, clean and tidy. Not to mention the quality of service, mainly for one-time tourists; the food is average. Not worth 8,000 RMB per night. Not recommended
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From$860
The Marlton Hotel
4.2/5102 Reviews
Greenwich Village
New York
|2.17km from city center
Very good hotel, with a sense of history, the style of decoration is very American style, the surrounding environment is convenient to travel, there are many food shops on the 8th Avenue of Fifth Avenue, which is amazing. The only shortcoming is that the room is too small, the suitcase can't be spread. Open, feels smaller than the Japanese hotel room
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From$422
M Social Hotel Times Square New York
4.1/5134 Reviews
Times Square
New York
|5.71km from city center
Overall, I had a good experience in the hotel. The rooms are rather pricy but that’s normal in NY, especially if you have a room overlooking Times Square. The staff is (mostly) friendly and courteous. There is a 10$ voucher that you can use every day in the bar. They hotel has room service which is not a given in NY after the COVID related down scaling of services in hotels due to lack of guests and staff. The food is OK, though the quality and quantity varies from day to day. Be careful with your laundry service. I overlooked that the day I was handing in my laundry was a holiday and I was charged a hefty $140 for a few underwear, T Shirts and socks due to an additional holiday/Sunday fee. However, after raising the matter with the hotel manager - who handled the matter in a very friendly and professional manner unlike the operator I spoke to first - a discount was added to my bill that compensated for the additional holiday laundry fee. Since it was me that had overlooked the holiday, this was a nice and welcome gesture that I much appreciated. Overall, the hotel can be recommended though the rooms are a little too small for the price. They are, however, modern, clean and comfortable.
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From$0
Chambers Powered by Sonder
4.2/578 Reviews
Midtown West
New York
|5.97km from city center
Because the plane was late, I arrived at the hotel at 1 o'clock in the middle of the night. The lady at the front desk helped me to check in very quickly. It was the speed of New York. Hotel location is very good. About 5 minutes walk to Fifth Avenue, turn to Central Park, and the subway station will walk for 5 minutes. The hotel is a post-modern urban minimalist style, the room is good, very New York apartment feel, but the breakfast is a bit too casual, too simple, but the breakfast at the New York hotel is probably so good, it is a very good hotel
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From$370
The St. Regis New York
4.5/582 Reviews
New York City Center
New York
|5.86km from city center
Just had another great stay (from start to finish) at the wonderful St. Regis New York. From the bellmen, to the front office staff, to the butler and housekeeping staff, to the incredible service in the King Cole Bar our stay was top notch. There are so many high end choices in the best city in the world, and you can truly never go wrong with the St. Regis. Can’t wait for our next trip back soon.
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From$1,613
The Gotham Hotel
4.2/5102 Reviews
Times Square
New York
|5.14km from city center
We stayed here during our trip for five days. This was our first time in New York City and it was exceptional. Since it was the first time visiting, I spent weeks researching hotels looking at neighborhoods, reviews, room types, everything! I’m so happy we decided on The Gotham! From the front desk to the restaurant there were no issues. Everyone was very helpful, attentive, and kind. The pictures are exactly like the rooms. We stayed in the king balcony room on the back side of the building which was really cool and quiet. We also stayed in the queen balcony room because we didn’t do our dates correctly lol and thankfully they had a room open. Looking out on the balcony in the queen room was awesome. We are returning over Christmas and have rebooked the queen balcony room and I can’t wait! This room is noisier but it’s not to the point of not being able to sleep. My husband and I live in the country surrounded by cow fields so if I can sleep with the noise level anyone can!
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From$279
THE FIFTH AVENUE HOTEL
4.8/560 Reviews
Gramercy
New York
|3.73km from city center
First time staying at this hotel and we thoroughlyenjoyed our stay! All staff we encountered was all smiles, professional and very accommodating. Although our City King was small, the service more than made up for it. Beautiful designed and tastefully decorated, the complimentary snack bar & non-alcoholic drinks were a nice surprise! The book on the bed for nightly turn-down service was also a nice touch. Will definitely be back for the stellar service! Special thanks to Elias, Montie, Beth, Sybil, Martin & Phillip for making our stay extra special!
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From$1,070
Holiday Inn Express NYC Brooklyn - Sunset Park
4.4/5137 Reviews
New York
|7.56km from city center
The location is good, 3 minutes away from the subway station. The hotel includes breakfast, which is pretty good. The room is not big but the hygiene is OK. But the soundproofing is average and you can hear sounds from upstairs or in the corridor. The hotel has a microwave and refrigerator. Very convenient
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From$159
Hotel Mulberry
4.2/5102 Reviews
Chinatown/Little Italy
New York
|0.56km from city center
The location in Chinatown, a couple of blocks from Little Italy, is great, within easy walking distance of numerous nice, varied restaurants, bars and attractions. The room was clean and the mattress and pillows comfortable (Deluxe King with City View - we could see One World). The staff are pleasant and helpful, and they offer transfer to JFK airport for £72 cash, including tip (payable in advance), which is good value. 24 hrs notice is required. It was a nice vehicle and the driver was early (we booked for 5.45am). The only downside, and it's a major one, was the room temperature. The air conditioning in the room is controlled by the hotel, not the guests. If you want them to change it you can ask. We were there 3 nights. Didn't get much sleep on the first night because the room temperature was set at 70 Fahrenheit and there was a sheet and a heavy duvet on the bed. It was either too cold or too hot. We asked for a lighter duvet but they didn't have any. I asked for the temperature to be turned down the next day but when we went to bed it was set at 72 Fahrenheit. We slept under sheets for the next 2 nights but weren't particularly comfortable. If a hotel can't provide the conditions for a good night's sleep then it's failed. It's simple. Allow guests to control the temperature in their room. Give them a sheet, a light duvet and further bedding they can use if they're cold.
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From$149
The Jewel Hotel
4.4/5107 Reviews
Times Square
New York
|5.58km from city center
The hotel is in the city center, good location. It is convenient to go to various attractions in New York. But the facilities are a bit old. The bed is not very comfortable, too soft. It sunk in the middle.
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From$244
Fitzpatrick Manhattan
4.4/5102 Reviews
New York City Center
New York
|5.99km from city center
We stayed here for 4 nights during a visit to NYC for a family wedding event. We chose this hotel for the location (near wedding functions) and positive reviews on Trip Advisor). We paid approximately $525 (room, taxes and fees) per night for a one bedroom suite (we needed the extra room for event decorations). First the positives. The hotel is located in a nice area which we found to be close to everything we needed. Good restaurants, good coffee shops and, most importantly, good bagel shops. The hotel staff members were always friendly and courteous, and had excellent recommendations for shopping and restaurants. One hint is to ask for a room up on a higher floor, as our 4th floor room had views of a brick wall and a fire escape stairway. The bar and restaurant were cute and service was great. Unfortunately the hotel is dated, with stained carpet and furniture in the rooms, a bathtub drain that was very slow to drain, and missing and broken tile and grout in the bathroom. One issue that we had (and may not bother others) is the bed sheets were very “itchy”. I am not sure if it is due to the detergent they use, but we would wake up at 3:00 am scratching all over, and then could not get back to sleep. However, my biggest pet peeve was”the dirty spoon” that was on the breakfast bar. The room had a little breakfast bar with a sink, refrigerator, coffee maker, and cups and glasses. There was one spoon to use with coffee, but it was dirty when we arrived. Each morning I placed the spoon in a dirty glass, or dirty cup or even moved it into the room. But it always made its way back to the breakfast bar and was never cleaned. This became a running joke with our group and each day everyone wanted to know what happened to “Spoony”. I did mention this to the front desk and was told “sorry”. One morning we overheard a couple checking out and they were very vocal about the poor condition of their room (also their refrigerator did not work and they needed it for their medication) and they were comped at least one night. All in all this was a nice hotel, but you can do better in this area. Quite frankly, if it wasn’t such a hassle, we would have checked out and moved to another hotel.
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From$222
Omni Berkshire Place
4.4/5106 Reviews
New York City Center
New York
|5.66km from city center
Zero hour 2000 per night Although it is a bit expensive, it is very convenient to go to Fifth Avenue for shopping. The service is very comprehensive. Although the room does not have a refrigerator, the room offers a refrigerator delivery service.
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From$313
Pod 51
4/542 Reviews
New York City Center
New York
|5.56km from city center
This is really the most cost-effective hotel in New York. It is a good choice for business trips. We chose the most affordable one. The toilet is shared and the bathroom is also shared. The room is not too big. We stayed in bunk beds, and it was enough for two people to rest.
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From$107
The Standard, High Line New York
4.1/5108 Reviews
Greenwich Village
New York
|2.95km from city center
Tolerance, hotel recommended by the company 🏨. Because we are a design department, we are more creative. It is really great that the headquarters recommended this design hotel! ! ! Environment: If you are a fashionista and a trendy person, this hotel is perfect for you! Most of the people staying here are young people. The whole hotel is very fashionable, with bright details and many small surprises. What impressed me the most was the infinite loop video in the elevator. It was really amazing. The top floor is a swimming pool and disco bar, where you can go and have fun at night when it’s very high! The soundproofing of the hotel is very good, don't worry Hygiene: The aisles are very bright and the lighting fixtures are well chosen. There was a slight musty smell in the room when we first entered it, which is acceptable in most hotels. Facilities: I have king size, but the room is not very big. But I love the interior design! There is an ottoman, long sofa and oval table, which is enough for two people to work and put on makeup. Special mention for his bed🛏! ! ! This is the one I will never forget the most since I have slept in so many hotels! ! Seems like I know what brand of mattress! It’s so comfortable! ! BTW the bathroom has shampoo, conditioner and shower gel, the brands are good. No toothbrush or toothpaste is provided, please bring your own. Foreigners are more concerned about environmental protection. Service: Breakfast is generally not provided, but room service is available. There are also two restaurants at the door where you can eat from morning to night. The food is good. Moreover, the neighborhood is the very fashionable Chelsea mkt, which is just two steps away and has everything you need for delicious food!
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From$388
Park Central
4.1/562 Reviews
Midtown West
New York
|5.97km from city center
The location of the hotel is invincible. You can walk to Central Park, Times Square, and countless famous attractions in Manhattan. Next to the subway station, the transportation is very convenient. The hotel service is also very good. Hair dryer and coffee machine were sent to the front desk by phone. The room was clean and tidy. It is basically full, causing the elevators to be very tight and need to wait. Some rooms in the hotel are a bit old-fashioned, and the details such as the corners may not be very beautiful. Let's see if someone pays attention.
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From$249
The Westin New York at Times Square
4/5105 Reviews
Times Square
New York
|5.02km from city center
Customer service specially at the reception desk was very poor - they would never say please or Thankyou. If you ask a question it’s too much trouble or work for them. Overall experience was good but customer service is something that you need to take as a grain of salt when you visit /stay here
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From$254
Arthouse Hotel
4/5116 Reviews
Upper West Side
New York
|7.84km from city center
I was here on business and stayed at the Arthouse for four nights. Being born and raised in New York, I wanted to be in a hotel that felt more intimate, away from the hustle of New York. From the moment I walked in, the vibe was perfect. They have a great management team and staff, management consistently present in the lobby, greeting guests and making sure that things are running smoothly. There is a small, intimate bar that opens in the evening serving great cocktails. Service is genuine and on spot. Great location on the upper west side, on a side street - Sarafina's is off of the lobby serving delicious food, steps away from the lobby. Lobby is a great place to socialize or get some work done - beds are super comfortable and the room was very clean...really loved this property and will defnitely be back!
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From$0
Hotel Beacon
4.3/5129 Reviews
Upper West Side
New York
|7.66km from city center
I was with my family at the hotel Beacon for about 10 days. They gave us a room which was not, because they were more locals with a kitchen, two double beds and a sofa bed with a chair. The staff was noted: Both cleaners(who perform their work in a great deal) and receptionists (who are very handy, very available). Discrete view of a NY area much quieter than the general: front is Fairway, open h24, very comfortable to buy any kind of needs and even Starbucks and a pharmacy. I would return absolutely because it was really an experience This is very positive.
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From$395
Roxy Hotel New York
4.2/5103 Reviews
Tribeca
New York
|0.54km from city center
First let me start by saying that I was contacted by the hotel for feedback following my stay. I asked via email and voicemail to have the General Manager give me a call and waited before writing this review. I asked the Director of Guest Services for follow up and still have not been contacted. Check in-We had a great experience at check with the front desk. The agent was efficient and friendly. She followed up with a phone call to the room to see that everything was ok which we appreciated. Room-The room was clean and comfortable. The bathroom was a little small. Housekeeping-At check in we were told to call before noon if we wanted housekeeping. We did call and were told that they could only pick up trash and bring clean towels. I know this has changed since the pandemic and we were fine with this. Bar and food- We did not receive any welcome drink or champagne so after we settled in we went to the bar for a drink and something to eat. We were told that there was a private event and that they could not accommodate us. After some push back the hostess said we could sit down for one drink but must be done in 20 minutes. I understand private events are lucrative but there should always be some space for guests to relax and get a drink after a long journey. Before arriving I had called the front desk and asked to speak to a concierge about reservations. I was told that all of the reservations for the restaurant and jazz club were made via Resy and that I should book them myself. There was no priority for guests and no concierge service to help. I never saw a concierge in the lobby during my 3 day stay. We had a great time at the jazz club and the host was wonderful. We coordinated the experience on our own with no help from the hotel. Noise-We were a little worried about the noise in this hotel as the rooms open to the bar area. Our room was on a high floor it was not that bad and the music shut down around 10:30 pm. They have installed a white noise devise that sounds like a broken air conditioner which was worse than the actual noise. There is some city noise as rooms are facing busy streets but that did not bother us. What did disturb us were the guests next us. You could hear the other guests late at night. Definitely a party hotel. Amenities- The web site states Wi-Fi is free which is great. There is a 34.95 dollar a night room charge. Not sure this is justified. We had no champagne greeting, were not able to enjoy the bar due to a private event, no bathrobes, and no priority at any of the restaurants or clubs. When I completed the guest survey the response I got was if I wanted a bathrobe I should ask for one. Booking- I booked this hotel directly via the hotel website. That was a mistake. After the first night we looked to change hotels. The hotel had rates much cheaper than we were paying on most all of the third party websites. We decided to stick it out and not hassle with a hotel move so
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From$265
Renaissance New York Harlem Hotel
4/5120 Reviews
Harlem
New York
|11.61km from city center
Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni
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From$198
The L Hotel
3.7/5124 Reviews
New York
|6.36km from city center
Choice Hotels promotes the Ascend Hotel Collection as ”historic, boutique and one of a kind”. The L Hotel is in no way a “boutique”. Though not built that long ago, it is getting run down and has small rooms and limited facilities. It does have its advantages: comfotable beds, convenient location, reasonable prices for NYC, and free parking. But it has embassingly bad breakfasts that often run out of bagels and bread, leaving you to choose from bad muffins or limited cereal options. It feels like the operators are consciously underinvesting to take the most that they can out of the business. It's tolerable, but set your expectations before arriving.
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From$105
Soho Grand Hotel
4.2/5103 Reviews
SoHo
New York
|0.86km from city center
My boyfriend and I have stayed at the Soho Grand many times throughout the last year, for both business and personal trips. One of the best parts of our trip each time is the experience we received at checkin with Barrington- this is going all the back prior to May. We were coming up to New York weekly for work and Barrington made our weekly experience amazing. There were several Sundays I was not looking forward to traveling back to New York again, but once we arrived to his welcome and greeting, it genuinely made our day better. We looked forward to seeing him every week - he was nothing but delightful! Fast forward to today - my boyfriend is in New York alone, I am traveling in a different city for work, and I wanted to send him something special when her arrived back to his room tonight. Of course I called Barrington and he, without hesitation, helped me get some dessert and a note sent to his room. He truly makes us feel like family.
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From$295
The Hotel at Times Square
3.8/544 Reviews
Times Square
New York
|5.2km from city center
Hotel location is good, near Times Square, not far from the Empire State Building. I charged another $ 87 for two days, and Ctrip reminded me of $ 40 a day, which is estimated to have risen again. That adds up to almost $ 200 a day.
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From$0
W New York - Times Square
4.3/5132 Reviews
Times Square
New York
|5.28km from city center
Great location for a person seeking the heart of Times Square. There are various levels of rooms so don’t be offended if you don’t book a city view and then get a window with a view of a building. The entrance was decent, yet for a W hotel, I never saw a doorman on site. We never had staff assist us with our bags either. The initial impression after the primary door is decent. They turned it into an sort of underwater experience. With this being said the four nights we stayed there I also never once saw a security guard as you first enter leaving a bit of safety concerns up for grabs. From there you have to catch an elevator up to the main lobby which is nicely decorated. Upon checking in don’t expect to be greeted with a smile (even if you have rank as a bonvoy member). Just get your key and go. As for the room the overall appearance is dependent upon the level of room you choose, so to be impartial I won’t give my opinion on the rooms. I will though, continue to comment on the lackluster service as that aspect should be stellar across the board. Upon asking for recommendations for the city we were handed a crumbled, partially torn paper with a generous number of locations, no additional information was provided by the staff. The night before checking out I found myself in need of a razor. I called guest services and they advised they’d be able to provide one. 40 minutes had passed and still no razor. After burning much time just waiting, I decided it would probably be faster for me to walk to CVS buy one and come back (which it was). Again, I mention the location is prime Times Square making every item the hotel forgets to bring you, easily found and easily accessible by foot. The cocktails at the “Living Room” bar are horrible. They range from $20-25 per cocktail and if you light a cigarette near it, you’ll probably catch on fire from the amount of unshaken liquor in the glass. A heavy pour isn’t always a good pour especially when you’re looking to actually be able to walk the city. We have the living room bar 3 tries before deciding to just have our first set of cocktails outside of the establishment. A benefit is that the W gives you $25 to spend at the bar daily with your $25 resort fee. For the first time in my life free wasn’t actually better. I really would love a call from someone at the establishment as I am certain the experiences my wife and I dealt with are not the “norm”. Overall, do not recommend. I would recommend The NY Marriott Marquis.
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From$365
W New York - Union Square
4.1/599 Reviews
Gramercy
New York
|2.87km from city center
The bed was very comfortable, the booking was a wonderful room, a big bed, and the front desk was kind enough to ask if you would have an extra bed. There is a supermarket next to it, you can buy something very late. I received 100 dollars of dollars and returned to it in three days.
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From$406
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