Home Inn Chongqing Olympic Sports Center Plaza Yuanjiagang Subway Station Store Reviews
Home Inn Chongqing Olympic Sports Center Plaza Yuanjiagang Subway Station Store
Building 5, Zhongxincheng Shangcheng, No.1 Olympic Road, Jiulongpo District, Chongqing, ChinaView Hotel Details
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Home Inn Chongqing Olympic Sports Center Plaza Yuanjiagang Subway Station Store Guest Reviews
4.8/5
Excellent
1004 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.9
Amenities4.8
Service4.8
Cleanliness4.9
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Positive reviews(992)
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Easy to get around(206)
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Well decorated(24)
Delicious breakfast(15)
Loved the night views(14)
Tasty coffee(11)
Negative reviews(12)
Anonymous User
Suite
Stayed in Oct 2024
Family
10 review
4.7/5
Amazing
Posted on Nov 5, 2024
The room is quiet small but it's close to the stadium for watching concert
Response from Property: 尊敬的賓客:您好!為您帶來不完美的入住體驗,我們深表歉意。在您入住酒店期間,有任何問題您可以隨時撥“9”至前台,我們 24 小時待命為您解決問題,再次向您致以我們的歉意,也希望以後能有更多的機會為您服務,讓您可以看到我們的提升和改變!祝您旅途愉快!
Guest User
2-bed Room
Stayed in Apr 2024
Family
10 review
1.0/5
Posted on May 4, 2024
After I recently saw the news on the Internet about Home Inn's shower head leaking feces, I became very concerned about it when I checked in. I looked at it and smelled it when I took a shower. There was a smell. The most important thing is that there is hair on the vagina on the shower head? Can Home Inn fix the shower head? This is really dirty...
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We sincerely apologize for bringing you a less than perfect check-in experience. Our showers are cleaned every day, and every cleaning is recorded, so please rest assured. During your stay at the hotel, if you have any questions, you can dial "9" to the front desk at any time. We are on call 24 hours a day to solve your problems. We apologize to you again and hope to have more opportunities to serve you in the future. Let you see our improvements and changes! Have a nice trip!
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
1 review
2.2/5
Posted on May 3, 2024
The room has a damp smell. It is not very soundproofed. The children are always noisy. The environment is not clean. The floor is high and the elevator is uncomfortable. The service attitude is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We sincerely apologize for bringing you a less than perfect check-in experience. During your stay at the hotel, if you have any questions, you can dial "9" to the front desk at any time. We are on call 24 hours a day to solve your problems. We apologize to you again and hope to have more opportunities to serve you in the future. Let you see our improvements and changes! Have a nice trip!
M78xingyunwangzi
Business Queen Room
Stayed in Jan 2023
Business travelers
2 review
1.5/5
Posted on Feb 10, 2023
On this business trip, I saw the beautiful tea scene in Tianjie, so I didn't stay in the contract hotel. I carefully selected this Homeinn Selection and stayed for two days. This was also the first time I stayed in a Homeinn hotel. But the experience of staying there was terrible. Comrades like me who often stay in hotels can make a detour. I feel like any B&B will feel more like a hotel than this one.
Let’s talk about the advantages first.
1. As shown in the pictures, the lobby and public area corridors are very high-end, especially the lobby. The style is what I like, which is why I chose it.
2. The hotel is relatively quiet. Although I live on the 47th floor, the elevator speed is OK, so I won’t wait too long. Of course, it may also be because there are few people.
Next, let’s talk about the shortcomings. There are too many things to complain about.
1. There is dust everywhere, and there is dust on the table, which makes the words "clean and disinfect" on the card on the table seem so ironic. There are also building materials that have not been cleaned for decoration beside the door. The toilet seat is very dirty, and the water stains are clearly visible. This problem will not occur if you do a cleaning after the decoration. It is too dirty. I checked that this store was opened in 2023. I should be the first guest in this room.
2. There is only a plastic trash can without pockets in the bathroom. You can just throw things there. I wonder if you yourself think that your room is small, so there is no need to arrange one outside. When I came back the next day, I found another trash can under the desk and a trash bag in the toilet. So how did you arrange it? Including no sandals, the bathroom floor is not grooved and non-slip. If my bare feet fall, do you expect to be able to avoid responsibility through the slogan "Be careful to slide in the bathroom"?
3. After going to bed, I felt that the bedding was prickly, like a new one that had not been washed. The comfort of the bedding was much worse than that of the hotels I had stayed in before. I originally comforted myself that it might be because the new ones had not been washed enough. It's so soft that you can immediately see the threads on the quilt cover. The bedding has definitely not been washed and put on directly. Speaking of which, I would also like to complain about the curtains. At first glance, they look wrinkled and very low. In fact, the light blocking function is OK. I should have installed them immediately after buying them.
4. It was quite noisy outside facing the driveway. I originally wanted to close the window and sleep when I arrived, but the formaldehyde smell became very strong after I closed it for a while. For safety reasons, I had to open the window again. Fortunately, I brought earplugs. If you are really in a hurry to open, you can also put up an aromatherapy diffuser to cover up the smell. You don’t have to be so upright and use formaldehyde to tell me that you are new.
5. The last thing I want to complain about is the staff at the front desk who gave me the invoice at the end. He typed slowly one by one. I was so anxious that I had no choice but to do it myself. There was nothing like the neatness of the girls from Sichuan and Chongqing. In the end, it was only after my reminder that I remembered to put the invoice in an envelope. It felt very inexperienced.
To sum up, I feel that the hotel services you provide are completely unable to match your price and the "selected" quality you want to create. Details determine success or failure. After complaining so much, I also want to say something sincerely. I suggest you focus on the quality of your products and services, and don't let the beauty on the outside be left behind, turning the gorgeous lobby into a deceptive disguise.
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Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the housekeeping department and made improvements immediately. We believe that our colleagues will be more meticulous in serving guests in the future. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service.
Response from Property: 尊敬的賓客:您好!非常感謝您選擇如家精選重慶奧體中心袁家崗地鐵站店,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來,我們會再接再厲不辜負您的好評。酒店現在還有機器人送物服務哦,大廳也有商務區,有香濃可口的現磨咖啡及糖果。免費高速 wifl24小時開放,在酒店的任何一個地方都可以暢通使用。可以談事和接待朋友的呢:再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Response from Property: 尊敬的賓客,您好!感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,附近還有一個喜盈門範城小吃街,吃喝玩樂影院,一應俱全,並給到我們5分的好評喲,我們將竭誠為您服務 。祝:安好!
Response from Property: 尊敬的賓客:您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小如會是您回憶裏最温馨最獨特的那個!小如位於袁家崗輕軌站出口處,步行衹需幾分鐘就到了,酒店樓層高可以看見很美的夜景,附近有小吃街空餘時間也可以去品嚐品嚐重慶的小吃,希望您常回小如看看哦,祝:安好!
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面服務的認可,小如基礎設施齊全,還配有現磨咖啡哦,酒店附近有一個體育中心,是一個很適合休閑散步和進行户外活動的好地方,附近有公交車站,多條交通路線,出行很方便的,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Response from Property: 尊敬的賓客:您好!非常感謝您五星好評,我們備受感動,小如地處袁家崗,附近是一個充滿便利和娛樂選擇的地方哦!無論是尋找美食、休閑娛樂還是住宿都能夠找到滿意的選擇,附近的交通確實非常便利,多條公交路線和軌道交通2號線經過,方便您前往各個地方!期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客:您好!非常感謝您五星好評,我們備受感動,小如地處袁家崗,附近是一個充滿便利和娛樂選擇的地方哦!無論是尋找美食、休閑娛樂還是住宿都能夠找到滿意的選擇,附近的交通確實非常便利,多條公交路線和軌道交通2號線經過,方便您前往各個地方!期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客:您好!非常感謝您五星好評,我們備受感動,小如地處袁家崗,附近是一個充滿便利和娛樂選擇的地方哦!無論是尋找美食、休閑娛樂還是住宿都能夠找到滿意的選擇,附近的交通確實非常便利,多條公交路線和軌道交通2號線經過,方便您前往各個地方!期待您的再次光臨,祝您生活愉快
Response from Property: 尊敬的賓客:您好!非常感謝您五星好評,我們備受感動,小如地處袁家崗,附近是一個充滿便利和娛樂選擇的地方哦!無論是尋找美食、休閑娛樂還是住宿都能夠找到滿意的選擇,附近的交通確實非常便利,多條公交路線和軌道交通2號線經過,方便您前往各個地方!期待您的再次光臨,祝您生活愉快!
Response from Property: 尊敬的賓客:您好!非常感謝您五星好評,您對我們服務的肯定,讓我們備受感動,我們也會繼續努力為您和和各位賓客帶來更好的服務環境,酒店基礎設施齊全,還配有現磨咖啡哦,酒店附近有一個體育中心,是一個很適合休閑散步和進行户外活動的好地方,附近有公交車站,多條交通路線,出行很方便的哦,我們也希望您能一直支持我們,期待您的再次光臨,祝您生活愉快!