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Positive side: There's electric jug provided, even though no tea/coffee sachet there. TV functions well. Three mirrors including one in the bathroom. There's a wardrobe but not enough space to hang the towels. Got air conditioner n fan. Negative side: The room was quite small for triple. The double and single bed were combined together😔. The toilet was dirty especially the toilet bowl, there were stains everywhere ☹️. Only two lamps in the room without bed lamp, one switch for them. No lift... Luckily our room is only on the second floor.

1. The bed sheets and blankets have red colour watermark！ When we inform the worker they just simply said that all the bed sheets and blankets are the same and pass you a white colour cover and they refuse to change a new bed sheets a d blankets for you! 2. The wifi connection is bad ! 3. The air conditioner is not functioning! When you identify the problem to the workers, they just put you to wait one hour at the mid night to test the air conditioner before they change the room for you! 4. Early morning keep knocking your door and wake you up just to take a remote control from your room! 5. The Indian receptionist who work and night shift talk with glasses super unfriendly and provide horrible service! After all this incident they never say “Sorry” at all! Cleanliness, facilities comfort and staff this four items shall not score more than one !

Very near to Pantai Hospital, Melaka, just across the road. It's standard room comes with a double bed and a single bed. For solo traveler like me, I feel it's a bit pricey because I am paying for a 3 persons room instead of for a single person room. The staff are friendly and helpful. Not many eateries around. The ones nearby are Kings' Cafe and another restaurant nearby serving Western, Chinese and local food which is a bit pricey. Ironically, the most economic place to have meal is at Fresh Cafe by Pantai which is inside Pantai Hospital. The ala carte meal consists of rice, a main dish of chicken or fish and a vegetable is set at RM6.00. The dishes are quite tasty. They also have meal to order like fried rice, fried noodles, etc. Price wise also not so pricey and the portions are big. As for the hotel, location wise, if you don't have a car, you have to use Grab service or public transports to go places. Not far from Aeon and Mydin hypermarkets. Very convenient for those from outstation who are visiting patients at Pantai Hospital.

Hotel facilited with fridge, tv, aircon abit slow bt works awhile to cool, but good after awhile. Instant kopi, green tea bags, mineral water & toothpaste/brush, general soaps provided. Hotel is a few steps frm lobby to a kerabat coffeeshop- anytime for kopi ikat tepi, & surrounding are great bazaars at the front pitched at evening, left is pahlawan bazaar of ur nice dodol, keropoks, chincaloks shopping & malls & shopping ctr front & safari themed Karaoke at hotel’s right area. Dnt forget Menara taming sari just across hotel abt 50m to experience. All is so convenient & accessible & Bus coach at escadia hotel was also a 10mins less walk. Definitely needs a good walking shoes, walk all day/night frm jonker street bazaar to melaka river cruise & historics sites. Thank u Hotel Explorer, our Melacca stay with you was a nice one

cute budget hotel. Was here to celebrate my wife birthday. We love the ambiance and the hotel hospitality. The hotel was in Jonker road. Just walk around the road and can reach back to hotel when we tired. The only drawbacks is the parking is a lil bit far around 800m from hotel. The breakfast is basic, but we don't care as there are other food that we can enjoy. Overall experience we would love to visit the place again

Pro Great Hotel, great facilities, great breakfast, polite staff Con Car park at level 5 but lobby at level 12, accessible by lift but definitely need abit of time during peak hour

The hotel was much bigger than we had anticipated. It is a really beautiful place, hidden away in the nice city of Melaka. The lobby is beautifully designed, but freezing and the whole hotel seemed drenched in some kind of perfume, which made me a bit dizzy. Our room had the weirdest smell- but I think it was intentional...as though they had made it smell like that on purpose...like mouldy hay. The room was really pretty and the little patio is a nice touch. We informed the desk that we's be checking out at 12:50. but still, the same concierge called us at 12:00, waiting impatiently for us to check out. We were also hardly ever greeted upon entering the hotel. Weird. Once everything is done, I'm sure it will be a nice place. I wish the plants were real. They are all plastic and it shows, unfortunately. The location is perfect, just around the corner from China Town and Junkers Walk. I think it's a decent place to stay for a night or two.

The main purpose I stayed in Hatten Hotel is because the hotel is near to the hospital as I need to go to hospital to do my wound dressing everyday. I sincerely thanks to the bellman which is really friendly and helpful. But for the housekeeping I'm fully disappointed, I can't imagine that the 5 star hotel didn't wash the mugs and glasses each time they cleaned the room. This is not the first time I experienced it. I personally went down to the reception to request for the morning calls but I didn't receive any morning calls at all. Just now, I asked one of the receptionist that I have some past issues would like to discuss with the manager on duty. I did mention the manager's name, the receptionist told me that he was on leave today. BUT, AN HOIR LATER, I SAW THE MANAGER ! THIS IS RIDICULOUS! Thank you very much

Facilities is good but the information for check in is not clear especially about the deposit that we have to paid before check in and it takes some time to settle it down because we need to wait for the owner property to registered us and give us QR Code to the security to enter the property. Overall facilities inside the house is good but the only things that not provided is mineral water and 3in1 premix. Swimming pool open until 9pm but limitation for kids only until 6.45pm, it's quite disappointed because i arrived around 6pm and when i go to the swimming pool my kids cannot enter and she cried. Unfortunately next morning raining until check out time.

What a nice place to take a rest! The receptionist is friendly and has patience to introduce attractions near the hotel. The hotel also provides parking spaces for guests; this is the type of hotel that has good qualities at an affordable price. Equipment in good condition. Therefore, I will choose this hotel as my next trip's accommodation in Malacca.