The One Hotels & Resorts

The One Hotels & Resorts Reviews

The One Hotels & Resorts

No.9 Boai Road, Dali, Yunnan, 671003, ChinaView Hotel Details
The One Hotels & Resorts
The One Hotels & ResortsThe One Hotels & ResortsThe One Hotels & Resorts
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The One Hotels & Resorts Guest Reviews

4.6/5
Very Good
1000 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1000)
Positive reviews(958)
Reviews with photos/video(377)
Classy environment(181)
Well designed(62)
Tasty food(48)
Offers pick-up/drop-offs(42)
Garden view(27)
Perfect for families(24)
Nice bathtub(18)
Negative reviews(42)
s
Listen To Maple Double Bed Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The One Hotel is located on the edge of Dali Old Town, which means you will be conveniently located and have a restful night sleep. The hotel is beautiful and well managed. We would definitely stay again! We loved the stay and the old town.
Response from Property: Dear Friend， we are thrilled to hear that you had such a wonderful stay with us! Your kind words about the location, facilities, services, and the room are truly appreciated. We look forward to welcoming you back again soon!
SMtravels
Listen To Maple Twin Room
Stayed in Nov 2024
Couples
8 review
4.5/5
Great
Posted on Dec 9, 2024
Overall, it was a pleasant stay. The hotel upgraded the room with a private garden which was very nice. One thing to note is that seems outsiders are also able to enter the hotel property. Breakfast spread was average.
Response from Property: Dear friend, we are very glad to hear that you have had a wonderful time here. Thank you for your valuable suggestions. We will continue to make unremitting efforts to provide you with better service. Looking forward to come back again.
Miagap
Listen To Maple Double Bed Room
Stayed in Nov 2024
Couples
2 review
3.2/5
Posted on Dec 17, 2024
Great location in the old town. Room was clean, had enough amenities but the heater was not working. My room was on the 2nd floor overlooking their cafe but I felt the curtains did not provide enough privacy. Breakfast was a small buffet spread and it gets busy around 8am when many people check-out, so there was a wait for a clean table. Guests bring outside food which is not appropriate, in my opinion, but it might be a local custom.
Response from Property: Dear friend, we are very glad to hear that you have had a wonderful time here. Thanks for your feedback on the rooms and breakfast.Looking forward to come back again.
Anat Sinouany
Maple Path Two-Bedroom Courtyard House
Stayed in Sep 2024
Family
5 review
4.0/5
Very Good
Posted on Nov 6, 2024
Very nice boutique hotel In the Dali old city. It’s not suitable to handicap people Very very basic breakfast The staff are very nice but speaks only Chinese Overall the rooms are nice and comfortable And the location is great
Response from Property: Dear friend, we are very glad to hear that you have had a wonderful time here. Thank you for your valuable suggestions. We will continue to make unremitting efforts to provide you with better service. Looking forward to come back again ！
Yunchao
Courtyard Room - 2-Bedroom
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 5, 2024
Room was small. Breakfast was cold. Location is good and lots of restaurants nearby.
Response from Property: Dear friend, thank you for choosing The One Resorts Dali. We apologize for the unsatisfactory room and breakfast. We will make adjustments promptly. We look forward to your come back and wish you a pleasant journey.
Darryl Chin Thuan
Listen To Maple Twin Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Good hotel for families. Good breakfast. Staff was very helpful. Recommended!
Response from Property: Dear friend, we are very glad to hear that you have had a wonderful time here. Thank you for your valuable suggestions. We will continue to make unremitting efforts to provide you with better service. Looking forward to come back again.
Peng
Courtyard Room - 2-Bedroom
Stayed in Nov 2024
Family
13 review
4.5/5
Great
Posted on Dec 9, 2024
Great location, easy for transport. Excellent room design
Response from Property: Dear friend, we are very glad to hear that you have had a wonderful time here. Thank you for your valuable suggestions. We will continue to make unremitting efforts to provide you with better service. Looking forward to come back again.
Anh
Listen To Maple Double Bed Room
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The hotels location, facilities and services are great. Hotel located near the South Gate of Dali Ancient Town & it is very convenient to go around for sightseeing & enjoying various local foods. Room is beautiful & well-decorated, compliment by a fabolous outdoor garden. Staffs are very friendly and supportive for our needs. I have a good stay at this hotel and I will surely recommend THE ONE for whoever travel to Dali
Response from Property: Dear Friend，we are thrilled to hear that you had such a wonderful stay with us! Your kind words about the location, facilities, services, and the room are truly appreciated. We look forward to welcoming you back again soon!
CECIlovesTravel
Listen To Maple Double Bed Room
Stayed in Jul 2023
Couples
9 review
4.2/5
Very Good
Posted on Aug 13, 2023
Great location that is just 1min walk from Boai Gate of Dali Ancient Town, hotel also provide free luggage pick up as public transport cannot enter. Good breakfast spread. Highly recommended if you want to stay in Ancient Town itself.
Response from Property: Dear guests, thank you for your love and support for THE ONE Resorts DALI . I look forward to meeting you again. Have a nice trip.❤️
k_ayla
Listen To Maple Twin Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 8, 2024
Room was clean and staff were friendly. Thank you!
Response from Property: Thank you for choosing to stay in The One Resort Dali . lt is our honor to serve you. We look forward to you coming back ❤️❤️❤️
KATJA MARIA CAECILIE
Listen To Maple Twin Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 20, 2023
We stayed there for 2 nights at the end of October 2023 and can only recommend it. Nice reception, quiet location despite being in the city center, good Chinese breakfast buffet, clean and spacious rooms and bathrooms. Thank you.
Response from Property: Dear guests. Your visit and comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. In addition, thank you for your acknowledge of our hotel's services. We will persist our efforts in providing better and better service for you. At last, thank you again for your comments and welcome to our hotel next time!
Guest User
Courtyard Room - 2-Bedroom
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Jan 17, 2024
Very good service and great location
Response from Property: Dear guest, thank you for staying at THE ONE and sharing your stay experience. Your satisfaction is the greatest support for our services. We look forward to your come back again. I wish you a happy life and a happy new year.
Guest User
Courtyard Room - 1-Bedroom (2 Beds)
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Dec 26, 2024
🛋️ Sit in the courtyard🍵 Tea fragrance and warm sunshine Quiet and comfortable, one courtyard, one view, comfortable season, very good service👍 I like it very much
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您選擇入住大理THE ONE古城一號院，看到您如此美好愜意的分享，我們滿心歡喜！您的滿意就是對我們最大的褒獎，願THE ONE常伴您的閑適旅居時光，讓您每次入住都有更好的體驗，我們期盼您的再次到來，續寫美好温馨旅途；祝您旅途順暢❥（^_-）
Piaobodeping
Courtyard Room - 2-Bedroom
Stayed in Sep 2024
Travel with friends
57 review
4.2/5
Very Good
Posted on Nov 19, 2024
When checking in on the first day, the two waitresses at the front desk seemed to have not received their salary for several months. They looked ugly and did not smile or greet each other. The guy who took the luggage was very enthusiastic. I saw a comment that when checking in at night, I turned around and fell into the small landscape lake in front of the front desk. In fact, I almost fell in. This design is very **. The room is on the upper and lower floors, and the stairs are a bit steep. It is not recommended for elderly people to stay. The lighting in the room is a bit dim. The location of the hotel is good, just next to the ancient city, but the hotel is too cost-effective and not worth it.
Original TextTranslated by Google
6/8
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and sharing your stay experience. We are deeply sorry for the unpleasantness caused by the front desk service during your check-in. This is definitely not the service attitude we expect to present. Your feedback has been conveyed to the relevant departments to strengthen management and training to ensure that such situations do not happen again. At the same time, I am very happy that the enthusiasm of the luggage brother can bring you a touch of warmth. Regarding the design of the landscape pool, our original intention was to add a unique beauty and tranquility to the hotel. I didn’t expect it to cause inconvenience to you. We will strengthen reminders to guests. The design of the upper and lower floors of the room is to meet the diverse needs of different guests; we have also recorded the room lighting problems and will make adjustments later. The hotel has a superior geographical location. We have always been committed to creating a cost-effective accommodation experience for guests. It is a pity that we failed to meet your expectations this time. We will continue to work hard to improve the quality of service in all aspects. We look forward to your visit again. Thank you for your feedback. Keeping a good mood will definitely bring more beauty. I wish you a pleasant journey❥(^_-)
Guest User
Listen To Maple Double Bed Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel upgraded the room type. It was clean and sanitary. I was very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Dali THE ONE Ancient City No. 1. I am very happy to receive your high praise for the hotel. I learned that you are satisfied with the room type we upgraded for you and that you highly recognized the hotel's environmental hygiene. , we are extremely pleased and proud. We always put the needs of our guests first, and your affirmation is our greatest encouragement. Thank you again for your love and support. We look forward to your next visit. We will definitely create a more unforgettable accommodation experience for you with fuller enthusiasm and high-quality service. I wish you a happy life❥ (^_-)
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