69 Adelaide Terrace, East Perth, Western Australia, 6004, AustraliaView Hotel Details
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Ibis Styles East Perth Guest Reviews
4.2/5
Very Good
125 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.0
Cleanliness4.4
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All reviews(125)
Positive reviews(27)
Reviews with photos/video(11)
Clean and tidy(11)
Awesome stay(10)
Great location(9)
Convenient location(7)
Awesome rooms(6)
Comfortable bed(4)
Negative reviews(2)
Guest User
Standard King Room
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Nov 2, 2024
Room was comfortable and clean. Bathroom was big and spacious which is a plus point. Front desk was friendly and check in went smoothly.
However, the breakfast buffet experience was absolutely terrible.
There were limited selections of food and the breads tasted substandard.
Not to mention the service by the staffs were horrible. Staff only came to table 5minutes before the closing time to mentioned they are closing the buffet, 9.30am which stipulated on the site is 10am. A guest came down at 9.30am wanting to have his breakfast but couldn’t do so because they apparently stated that they are close for the day. If the buffet spread was to be close at 10am, they should not stipulate on the website that it is close at 10am. Additionally, when we arrived at 9.10am, they ought to mention to us that the closing timing was at 9.30am so that we could be prepared for the closing.
I personally feel that I was short changed given that I paid $32 for such buffet and if there is an option, I would not have eaten my buffet here.
Response from Property: Hi there, thank you for taking the time to leave us a review. We are sorry that your breakfast experience wasn't up to your standards, we usually get raving reviews from most guests. Our website/welcome sheet does state that breakfast closes at 9.30am Monday - Friday and 10am on Saturday and Sundays (public Holidays too), so we are sorry if there was any confusion. We'll take into account all your experiences and try to improve. We are glad the stay in your room was good! We hope to see you again in the future. Kind regards, ibis Styles East Perth
Jjjjjjjjjjjjjjjjjj
Standard King Room
Stayed in Jul 2024
Other
2 review
3.5/5
Posted on Aug 11, 2024
The check-in was smooth. The room was clean and cozy, though it was a bit smaller than I expected. The bed was comfortable, which is always a plus.
The location was great, with easy access to nearby restaurants and attractions. Overall, it was a nice stay, and I'd definitely consider coming back if I’m in the area again.
Response from Property: Hi Jonalyn, We are so glad that you had an enjoyable stay with us. Thank you for sending through this review and we look forward to your next stay. Kind regards, ibis Styles East Perth.
Mark Rubio
Standard King Room
Stayed in Nov 2024
Business travelers
10 review
4.5/5
Great
Posted on Dec 7, 2024
Good location
Response from Property: Hi Mark, we are glad you enjoyed the location and hope you enjoyed your stay. We look forward to hosting you again in the future. Kind regards, ibis Styles East Perth
Guest User
Standard King Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The hotel location is good, lots of close parking options. Room was small but had lots of hooks, hangers, shelves and USB charging ports.
Response from Property: Hi there, thank you for the lovely review. We hope to see you again in the future. Kind regards, ibis Styles East Perth
Sue 77
Family Room With Double Bed And Bunk Bed
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Overall all was good. Perfect location if u wanna go hay street, bell tower and cbd. Easy access by green cat. Hotel clean all staf great
Response from Property: Hi there, we are so glad that you had and enjoyable stay with us! Thank you for the review and we hope to see you again in the future. Kind regards, ibis Styles East Perth
Jacksjollies
Standard King Room
Stayed in Jun 2024
Couples
43 review
3.0/5
Posted on Oct 8, 2024
Terrible service. Unfriendly and impolite. Location ok but not great. Room is small but clean and comfortable.
Response from Property: Hi there, thank you for taking the time to review our hotel. We are sorry to hear that you thought the service wasn't up to standard. This will be discussed within the team. We hope you stay again with us in the future and that we can change your mind. Kind regards, ibis Styles East Perth
Zee
Standard King Room
Stayed in Jul 2024
Solo travelers
4 review
3.5/5
Posted on Oct 31, 2024
I would stay here again as it's convenient to the places I wanted to visit.
Response from Property: Hi there, thank you for your review. We look forward to seeing you again in the future! Kind regards, ibis Styles East Perth
Asher Zen Ng
Standard King Room
Stayed in Oct 2023
Couples
5 review
4.0/5
Very Good
Posted on Dec 6, 2023
Ibis Styles East Perth is great and up to our expectation for a good hotel stay! Hotel felt stylish and new with comfortable bed, clean room, mini fridge and clean thermal flask, toiletries
The pillow is rather soft though, too soft that we felt it’s flat.
Location is quiet. Still a distance to reach city centre.
Parking is at the public CPP carpark, you can download the ‘easy park’ app for convenience. Parking is free after 6pm at our time of travel, all the way till 4/5am the next day.
Response from Property: Hi Asher, thank you for the lovely review. We are so glad you enjoyed your stay and we hope to see you again soon! Kind regards, ibis Styles East Perth
Guest User
Standard King Room
Stayed in Aug 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Sep 12, 2024
It is always a good, reliable place to stay , Ibis Styles in Perth .
Response from Property: Hi there, thank you for your wonderful review. We are glad you enjoyed the stay and we hope you visit again soon. Kind regards, ibis Styles East Perth.
Guest User
Standard King Room
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 13, 2024
Everything is perfect, I will rebook it next time
Response from Property: Hi there, thank you for your lovely review. We are so glad you enjoyed your time with us and look forward to seeing you again in the future. Kind regards, ibis Styles East Perth
parkjong
Standard Twin Room
Stayed in Sep 2023
Family
3 review
2.2/5
Posted on Oct 12, 2023
The room is very small and so-so. The make up service is very poor. cups are not cleaned and tea is not filled.
the restaurant for breakfast is only one good thing
Response from Property: Hi there, thank you for taking the time to share this review with us. Your comments are very valuable and will be discussed between the management team, as we pride ourselves on customer service and high standards. We apologise for any issues had and we hope you decide to stay again in the future so we can improve your views. Kind regards, ibis Styles East Perth
Sharon T.
Standard King Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Good hotel and clean!
Response from Property: Hi Sharon, thank you for your lovely words. We hope to see you again in the future. Kind regards, ibis Styles East Perth.
Guest User
Standard King Room
Stayed in Dec 2023
Business travelers
41 review
4.0/5
Very Good
Posted on Apr 2, 2024
Service is good and the food is good as well
Response from Property: Hi there, we are so glad that you enjoyed your stay! Thank you for the kind review. We look forward to your next stay. Kind regards, ibis Styles East Perth
椰子 Coconut
Standard King Room
Stayed in Jul 2022
Couples
166 review
5.0/5
Outstanding
Posted on Aug 22, 2022
Seamless check in and walking distance to the train & bus station. Room is tidy & clean. Value for money 💰
Response from Property: We apologise for the lateness of this response. We thank you for your kind feedback and we do hope you decide to visit again in the future. Kind regards, ibis Styles East Perth
Anonymous User
Family Room With Double Bed And Bunk Bed
Stayed in Apr 2023
Family
4 review
4.5/5
Great
Posted on Jun 6, 2023
Clean room, awesome food served by the restaurant within the hotel!
Response from Property: Hi there, we are so glad you enjoyed your stay with us as well as our delicious food. We hope to see you again in the future. Kind regards, ibis Styles East Perth