To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.5
Cleanliness4.6
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All reviews(79)
Positive reviews(61)
Reviews with photos/video(11)
Great service(5)
Negative reviews(2)
MAK78
Superior Room
Stayed in Nov 2024
Couples
19 review
4.2/5
Very Good
Posted on Dec 7, 2024
Great vibes and excellent service.
Special thanks to Mohammed and Eleonora for smooth check in/out.
We will def visit again when in Firenze.
Guest User
Deluxe Twin Room
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Absolutely loved everything about this hotel … the spa , gym , garden, restaurant, ambiance and the service is top notch! Will definitely come back again ! Ciao 💋
Laihuishi
Premier King Room
Stayed in Aug 2024
Business travelers
58 review
4.5/5
Great
Posted on Dec 2, 2024
The yard is large, and the outdoor swimming pool is not heated and is very cold.
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Laoxingnan
Superior Room
Stayed in Oct 2024
Couples
32 review
5.0/5
Outstanding
Posted on Nov 23, 2024
It's so beautiful. I enjoy it so much and want to go again
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Guest User
Deluxe King Room
Stayed in May 2024
Business travelers
24 review
4.0/5
Very Good
Posted on Jun 13, 2024
Overall it's average, not cost-effective. There is no indoor swimming pool, the location is a bit far from the city center, there is a shuttle bus, one way takes 15-20 minutes.
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Linda1010
Deluxe Twin Room
Stayed in Sep 2023
Family
20 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Bulgari's Chinese food and dinner are both very good. For dinner, I recommend the 5th floor terrace restaurant...
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Mi474747
Superior Room
Stayed in Jan 2024
Couples
20 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The most beautiful four seasons in the world, don’t say anything, just book it
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Anonymous User
Four Seasons Junior King Suite
Stayed in Aug 2023
Couples
83 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The location of the hotel is very good, the breakfast is good, the layout is luxurious, the room is just right, the warmth is enough, the service is good, the hygiene is good, the surrounding style is invincible, and the local people's culture is simple
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Guest User
Premier King Room
Stayed in Jul 2023
Couples
4 review
5.0/5
Outstanding
Posted on Aug 13, 2023
I really like this hotel. It deserves to be regarded as the most beautiful four seasons. There is a huge garden for walking. The rooms are large and beautiful. The pizza in the restaurant next to the swimming pool is also delicious. There is a shuttle bus to the famous street. I will stay here next time. Want to live
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Guest User
Superior Room
Stayed in Dec 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Very pleasant experience, will still book the Four Seasons Hotel again
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Guest User
Deluxe Twin Room
Stayed in Sep 2022
Family
1 review
4.5/5
Great
Posted on Oct 28, 2022
1. The service is good. Because the temperature of the refrigerator in the room is not low enough, the hotel specially sent a small refrigerator to the room. 2. The environment is beautiful and quiet. 3. The room is large, the bathroom is spacious, and there is a separate cloakroom.
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6/7
Anonymous User
Premier King Room
Stayed in Oct 2023
Couples
11 review
5.0/5
Outstanding
Posted on Nov 15, 2023
The room is elegant and the garden is beautiful
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Allen_ZONG
Deluxe Twin Room
Stayed in Jun 2023
Family
79 review
5.0/5
Outstanding
Posted on Aug 13, 2023
The room is very clean, and the surrounding area is more convenient
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Anonymous User
Gallery Suite
Stayed in Feb 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Mar 11, 2023
The garden is beautiful, very big, and the service is very good
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Guest User
Premier King Room
Stayed in Apr 2022
Couples
2 review
4.7/5
Amazing
Posted on May 9, 2022
Fairytale place, consisting of two structures: Palazzo della Gherardesca and the former convent now called La Villa, has a 400-hectare park consisting of many plants and centuries-old trees. It has a starred Il Palagio restaurant where you can also have breakfast. Inside the park there is also a gym and a spa, where you can enjoy various treatments including luxury with creams with 24kt gold and massages with oils from the famous pharmaceutical perfume workshop Santa Maria Novella in Florence. I really appreciated the view of the room on the garden of the Villa, and the welcome and helpfulness of the staff.