Latest Reviews for Fort Lauderdale Hotels

Best Western Plus Oceanside Inn
4/5100 Reviews
I have stayed with best Western a few times and never had a bad experience but this past experience was terrible. I reveled with my boyfriend, my family and my friends due to us having a wedding in fort laurderdale easter weekend. The maid services were extremely rude. I did not get a maid to service my room for 3 out of the 4 days we stayed. Keep in mind I paid a lot of money this past weekend due to it being A holiday weekend and considering I had a suite for the weekend!! The maids did not come for 3 days during my stay…we had wet towels piled up, trash piled up and we had to use the pool towels so we could take a shower. After complaining to the front desk they said they would send a maid immediately and no one came until about 430/5 o’clock. At this time it was too late and we had to get ready due to us having a wedding this weekend and dinner reservations on Easter. They then sent what I presume to be a manager to our room. She was extremely rude and was not helpful at all. Instead of offering any assistance or even apologizing for the inconvenience she then made a smart remark and walked away. I’ve never had this problem at the best Western before. They did not offer any accommodations for their mess up but instead ignored the problem till the duration of my stay was over. By the end of my stay our room smelled like wet tails and garbage and garbage so bad that we had to make a pile outside of the hotel room because we could not stand it in the room anymore. I also talked to a few rooms that weekend Who were also having problems with the maid services not coming to their rooms and how rude they were when they saw them. I am extremely disappointed in the best Western Oceanside for this terrible experience and for not even an apology.

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