Romantic Hotels in George Town

My elderly parents stayed at The Gurney during their medical checkup in Penang and accidentally left behind some documents. We emailed the hotel and left a message through booking.com to no avail. Then through a phone call, we got connected to Danesh at the Concierge Department, who then went the extra mile to coordinate among various departments within the hotel, and mailed the document through express courier service. His attentive service is highly appreciated.

We had a relaxing and memorable stay at E&O. Our room offers a sea view which is great and feel peaceful. Although the hotel is a bit old, it’s generally well maintained. Staff are always smiling and willing to help. They provide new towels and bottled water every day. Staff service at the breakfast buffet are excellent. Sunset was beautiful.

The hotel staff are so friendly, attentive and helpful. I was constantly greeted with a smile and everyone offered their help when I looked confused. The room was clean, spacious for 2 people with 2 big luggage bags. The complimentary snacks in the room were a pleasant surprise. The pool is breathtaking and lastly I appreciated the 24/7 manned reception it made checking in and out so efficient. I will definitely stay at the Prestige when I visit Penang.

The room that specially designed. Also is my first hotel that provides ceiling fans on top of air conditioner, allowing customer to switch based on their preferences. Strategic location, stone throw distancr to penang chendul. Staffs are friendly. Highly recommended

The stay here really was a good surprise for my last trip. Choose the hotel because it is near to my dinner appointment, the room is very big and clean . Staffs are super friendly and most importantly, it is located in the Center of everything in Georgetown. Highly recommended!

Check-in was smooth. The hotel was amazing and so as the room. Great location close to most of the local food attractions. No iron was provided in the room so had to request for it which took some time for the hotel to deliver it.

This unique oasis is in an ideal part of Georgetown allowing for easy access to the amazing architecture close to the free city bus. The Blue Mansion provided respite from the heat of the day and we enjoyed refreshments in the gorgeous courtyard. History oozes from every part of the heritage building and the daily tour brings that history to life. We stayed 3 nights and our room was spacious, comfortable and beautifully presented. We'll be back!

Beautiful heritage hotel. The Chulia suite is spacious, airy and beautifully appointed. Good air con, comfortable beds and nice little touches add to a fabulous stay. The staff were welcoming, helpful and very professional. The location is great right in the centre of Georgetown. Definitely recommended!

I paid 150 RMB for high tea today and although the product was creative and a bit fun I left hungry. My main issue however was the service. It appears there was no manager on duty because the staff were messing about on their mobile phones and I had to always ask them for things because they were focussed on chatting and their phones. It wasn’t 5 star at all and having managed hotels the service was actually appalling. I found a bit of plastic in one of the dishes and the staff member just took it from me and threw it in the bin. No acknowledgement. Then I was waiting in the lobby for my cab and I can hear front desk staff laughing and messing about. They were only interested in messing about. I feel cheated by todays experience and I hope they get manager back on duty soon because today it was not being managed at all

Awesome experience from pre-arrival communications, arrival welcome and throughout the stay! This historical building is situated opposite Red Garden Food Paradise and near Cheong Fatt Tze, it is walking distance to most spots for new and seasoned Penang visitors. Albert the Manager and all the staff are ways friendly, attentive, accommodating and full of advice on where to explore and enjoy the Penang they love deeply. Any issues highlighted are quickly attended to. The rooms are on the first (Malaysia ground) and second floors. There are no lifts and no ramp anywhere. The steps to second floor retain the original design which is pretty steep and requires care when walking. Please request for the rooms in the lower floor of this is an issue. The room is spacious and basic amenities are in place. The bed and pillows are very comfortable! No tea making facilities in the room; there is a provided water jar and cups. Water can be refilled at the 24-hour ”The Lounge”, which I used a lot throughout the stay. Do note the ensuite bathroom area has a thick curtain as its door. So rooms might be more suitable for solo or couple travellers. The Lounge is open 24 hours and has coffee machine, soft drinks, fruit juices and local titbits. Breakfast, provided at The Lounge, is a continental set and sometimes a local breakfast item like Nasi Lemak will be available as well. The daily 6 to 7 pm complimentary cheese and wine hour is thoroughly enjoyable. A thoroughly enjoyable stay that I cna highly recommend!