Paco Hotel (Guangzhou Tianhebei Tianpingjia Metro Station) Reviews
Paco Hotel (Guangzhou Tianhebei Tianpingjia Metro Station)
1 Taozhuang, 3 South Shatai Road (Shatai Nan Lu), Tianhe District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
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Paco Hotel (Guangzhou Tianhebei Tianpingjia Metro Station) Guest Reviews
4.5/5
Good
2173 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(2173)
Positive reviews(2107)
Reviews with photos/video(341)
Friendly front desk staff(371)
Easy to get around(345)
Close to metro(247)
Delicious breakfast(145)
Large rooms(84)
Perfect for business trips(51)
Stayed multiple times(18)
Nice bathtub(8)
Negative reviews(66)
Note11thai
Luxury Double Room
Stayed in Nov 2024
Solo travelers
20 review
4.7/5
Amazing
Posted on Jan 5, 2025
Service: Like 5 stars hotel - Staff are so friendly and helpful. They're willing to help answer questions asked by all means. Very impressive ⭐⭐⭐⭐⭐
Location: If you're going to Shenzhen, the hotel is just 2 stop away from Guangzhou south railway station. However keep in mind that the high speed train 🚄 station is so far away from the hotel.
Amenities: Toothbrushes, and everything needed in room're well provided. They're 2 bottles of water in room, but the hotel provided plenty of bottle of water in the lobby to grab.
Nearby: Subway is about 5-10 minute walk. There's a local restaurant next to the hotel and a couple of mobile shops.
6/7
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects, everything we do is only for each guest to bring a different holiday experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard to prepare you to come back at any time!
Andy Ang YS
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
I was able to walk to the nearby train station to get around and there are good street food and restaurants to eat at if you are feeling lazy for the day. Didi to the different tourists attraction is affordable as well. Staff in the hotel were professional and the complimentary breakfast was decent.
Response from Property: Thank you very much for choosing my hotel and appreciating your stay experience. We are delighted to hear your positive reviews on the location, surrounding snacks, convenience of transportation, and staff service. Your feedback means a lot to us and we will continue to work hard to ensure that we provide first-class service. As far as the quality of the free breakfast is concerned, we will continue to improve to ensure that your morning is filled with beauty. Thank you again for your support and look forward to your next visit!
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2024
Travel with friends
42 review
3.7/5
Posted on Nov 21, 2024
Near metro station. Not so many restaurants in the area. Breakfast was good. Carpet needs some cleaning
Response from Property: Thank you very much for your feedback, we are deeply honored that you have given high comments on our location and service, especially appreciating the delicious breakfast. Regarding the carpet cleaning issue, get to it right away and thank you for the reminder to bring this to our attention in a timely manner. Looking forward to the opportunity to provide you with a more perfect stay experience again.
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Nov 7, 2024
Very convenient, nearby alot restaurant for us to have our late dinner after a long day business visiting
Response from Property: Thank you so much for your positive review, it's great to learn that you enjoyed your stay with us! We are well aware of the importance of convenience and attentive service for long-distance business travelers. Our team is committed to providing you with an exceptional service experience in every detail, including ensuring the surrounding area is filled with diverse dining options that cater to all tastes and make the perfect end to a busy day. We are very proud to learn about your satisfaction with restaurants in your neighborhood. We promise to uphold this recognition and encouragement and continue to optimize surrounding services and options to make every guest's journey easier and more enjoyable. Thank you again for your valuable feedback, your satisfaction is our greatest motivation. I look forward to having you visit again in the future and continue to bring you a better and more intimate experience.
Tiny Apron
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 18, 2024
Satisfied with our stay in this hotel. Staffs were friendly and helpful. Located near metro station, eateries, pharmacy and supermarket. Love their breakfast. Room was big and comfortable. They provide almost everything we need. Hair dryer, weight scale, charger adapter, toiletries, mini bar, washer and dryer came with free detergent. The front staff helped us to order takeout through a local food delivery app, a robot delivered our foods to our doorstep. I love their separated shower and toilet. Coming from a southeast Asian country, i feel like the only downside is that their toilets dont have bidets. But overall, it was an amazing stay.
6/14
Response from Property: Thank you so much for your feedback and we are deeply honored that your stay was so satisfying. For your appreciation, we will continue to optimize our services and facilities as always. Regarding the mentioned bidet details, we understand the preference for bathroom facilities in different cultural contexts and will consider further enriching the options of bathroom facilities in the future. The most important thing is that your satisfaction is our greatest pursuit, and we look forward to your next visit to continue this wonderful stay memory. Thank you again for your affirmation and valuable suggestions.
Hln
Superior Room (2 beds)
Stayed in Aug 2024
Couples
6 review
4.0/5
Very Good
Posted on Sep 15, 2024
Considerable so so only not a wow customer service. However value the air conditioning works very good especially during summer. Only last day I know the fridge drinks are free - nice one!!
Response from Property: Dear customers, thank you very much for your interest and comments. We pride ourselves on ensuring that our air conditioning is our top priority during the hot and humid summer months and will continue to optimize our services and enhance the customer experience. And will continue to provide free drink service in the refrigerator! We're stepping up in-store guidance and outreach to ensure that every guest is fully informed of our offers from the beginning of their stay. Thanks again for your feedback. We will use this as a valuable suggestion to continuously improve the quality of our services. Looking forward to the opportunity to provide you with a stay that exceeds your expectations.
Meilinaiji
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Sep 3, 2024
Recommend, very convenient location near metro station & staff is friendly and helpful.
Breakfast was also good
Rooms are spacious and clean.
Response from Property: Thank you very much for your love and affirmation! Our team's mission is to provide a convenient, comfortable and enjoyable experience, and your satisfaction is the driving force for us. We are deeply pleased by the convenient location near the subway station and the friendly service team, and will continue to provide sincere and unexpected care to every guest. Regarding breakfast, we will continue to maintain a high standard of gourmet food; As for the room, spacious and clean is our eternal pursuit. Your compliments are what makes us a better hotel, and we hope to serve you again when we have the opportunity. Here, we sincerely invite you to still choose our hotel in your future trips. Your satisfaction is always our greatest honor.
Nathavech Lawanyakul
Cozy Queen Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Aug 26, 2024
We are from Thailand. This hotel i will recommend to my friend for sure. I have book cozy room but smelling of smoking then the front desk upgreat to deluxe room floor instead.
In addition the bottle of water at the down stair you can grab anytime! When we come to Guangzhou we will book thus hotel again for sure!
Response from Property: Dear guests, thank you very much for your feedback and affirmation of us. Glad the hotel upgraded your room and solved the problem of smoke smell. We continue to provide free water downstairs and ensure that this service will always be convenient for our guests. If you have any questions during your stay, please feel free to contact the front desk. Looking forward to seeing you again in Guangzhou next time to provide a better experience. Thank you again for your valuable comments and hope we can continue to create wonderful memories for you.
Krissan
Superior Double Room
Stayed in Jun 2024
Solo travelers
5 review
4.0/5
Very Good
Posted on Jul 18, 2024
It was relaxing, the hotel was relatively clean, and the bed was made every day. The breakfast could have had more variety, but overall, it was okay. I would recommend this hotel if someone needs a place to unwind. The surrounding area has mostly local Chinese shops, with the mall about a 25-minute drive. However, if one enjoys using the subway, it's a feet away. Exit the hotel, then turn right, cross 2 intersections at the stoplights, then make a left, and you'll find it. The bus terminal is also near the subway entrance.
Response from Property: Dear guests, thank you for choosing Paco Hotel. Here, our mission is to make you feel the warmth of home. We provide self-service laundry for guests staying in the hotel. Washing and drying clothes are free. Xiaobai is located in Tianhe District, Guangzhou. It is only a 3-minute walk from Exit B of Tianpingjia on Metro Line 6. It is very convenient to go to any district in Guangzhou. Xiaobai looks forward to meeting you again in Paco. Welcome to come often. I wish you a happy life and happiness every day.
Guest User
Cozy Queen Room
Stayed in Oct 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Nov 29, 2024
Service good thanks
Response from Property: Thank you very much for your high opinion of our service, we are honored! Your satisfaction is our unremitting goal. To ensure that we maintain a high level of service quality at all times. Thank you again for your praise and support, and look forward to your next visit and continue to provide you with an excellent stay.
Lily123
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
8 review
4.2/5
Very Good
Posted on Jul 13, 2024
Hotel is Nice and clean, but facilities is a little bit old for some places, breakfast is nice and enough to eat, lobby is a bit dark, overall it is good to stay for this price
Response from Property: Your comments are like a paintbrush that can dye flowers red and leaves green; it can dye the clear lake water transparent and add a layer of brilliance to the pure heart. --- Xiaobai, who is very encouraged
MIKE74
Cozy Queen Room
Stayed in Jun 2024
Couples
41 review
4.7/5
Amazing
Posted on Jul 8, 2024
Pretty good hotel to stay, there is a street near by with the shops and restaurants. And it’s 5 mins walk from subway station.
Response from Property: 親愛的朋友您好 非常感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務哦~~~
Guest User
Deluxe Double Room
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 2, 2025
The hotel is quite old but has been renovated. The room is clean. The receptions are nice, and some be able to communicate in English. The wall seems to be thin. You can hear the voice from room next door.
Response from Property: Dear Guest, Thank you for your review. We are deeply honored to receive your acknowledgement of room cleanliness and service, which are our core values. Regarding the problems of renovation and old facilities, we are actively renovating, striving to improve comfort and reduce the interference of sound next door, so as to create a better stay experience for you. Regarding English communication, we will strengthen multilingual training to ensure that we can provide good communication services at all times. Your valuable comments allow us to clarify the direction of improvement and push us to become your preferred accommodation choice. Thank you again for your feedback and look forward to your visit again for a visibly improved stay experience.
Anonymous User
Deluxe Room (2 beds)
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Complimentary breakfast as part of trip.com rewards. Unlimited water at lobby. 5 mins from metro station, highly recommended. Full size washing and drying machine available
Response from Property: Dear little master: Thank you very much for your support and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Wish you a happy life~Happy every day~
Mok
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Jan 6, 2025
Pretty good hotel. Even though the location is not the best but i think it is pretty worth it for the price
Response from Property: Thank you very much for your recognition and support! We are aware that the location of the hotel is not the best and we apologize. Your valuable feedback will be our direction of improvement. We are committed to providing excellent service and value to ensure that every guest's stay experience exceeds expectations. Regarding price issues, we will continue to review and optimize our pricing strategy to match value with price and bring excellent value for money to all guests. Please visit again, we will try our best to provide better service, and look forward to the opportunity to make up for the inconvenience of location and make you experience extraordinary again.