LUYUE Island

The sanitation is worrying. There are huge spiders crawling out of the shower. There are not enough service staff. Although the staff responded to the rectification in time and were very enthusiastic, the basic service is not up to par. It is not worth the price.

Very bad. I have never stayed in a hotel with such a bad experience. I was deceived by the photos and drove two and a half hours from Shenzhen. The hotel I spent one thousand yuan to book was not as good as Home Inn in terms of service. The location was bad, but when we arrived at night, we found that we were the only one in such a large park. As soon as we entered the room, the body odor left by the staff in the room took a long time to dissipate. I couldn't sleep at all after taking a shower and going to bed. The bed was so hard that it was not as comfortable as Vienna. I have never spent one thousand yuan to book a bed that was so hard in my life. The bed was also dirty and dusty. It felt like no one had cleaned it for a long time. There was feces under the toilet in the bathroom. The staff The toilet was not cleaned properly. The floor design of the shower room was problematic. Water could not flow down. I was soaking my feet halfway through my shower. After a very uncomfortable sleep, I woke up in the morning and wanted to have some breakfast. The staff told me that the chef and the barista were on vacation. I didn't ask for much. I wanted to have a piece of bread and drink coffee, but you told me that everyone was on vacation. I think you didn't hire any useful professionals. You told me that everyone was on vacation. The staff talked to me with a cigarette in his mouth. I didn't feel the service attitude at all. Then he told me to sit and wait for half an hour. He asked the cleaning lady to cook immediately. Is that a **? The room cost nearly 1,000 yuan a night, but there was no breakfast in the morning. I was starving. I waited there for half an hour for you to make a quick-frozen dumpling and an omelette? It's OK that there is no coffee, but you told me to drink Yili boxed pure milk, and you threw it directly on my countertop. The only thing that can reflect your value in a 1,000 yuan hotel is the room and breakfast. Both are rubbish, not as good as the photos. There is rubbish all over the floor. The fireworks boxes set off by the guests during the Chinese New Year are not thrown away. The park is not taken care of at all. Then I went to the reception center and the employee told me that he just came to work on the second day and didn't know anything. Then is it useful for you to throw this ball to me as a customer? What's the point of you telling me to go to work on the second day? You don't know anything. You should say this to your boss instead of me. Your boss doesn't train employees and lets him come to work. He doesn't know what hotel service and hotel management are? I drove two and a half hours with joy. I really wanted to take a vacation from Shenzhen, but I was disappointed. Then the employee told me that the boss sent me a fireside tea. Has your boss ever considered whether the customers have breakfast? What's the point of sending me a fireside tea in the afternoon? I waited hungry until the afternoon, and then waited for you to make tea around the fire? No wonder it will open in 2023. I saw only 33 reviews. This place is so bad that no one would come to stay here. If you really want to come from Shenzhen, don't come. The guests will be very disappointed. They drive for two and a half hours and are exhausted, but still get this kind of experience. If you have 1,000 yuan, you should stay in a five-star hotel in Shenzhen. Don't come all the way here to suffer. I have never stayed in a hotel where there is no breakfast in the morning, no fruit, no porridge, no bread, no coffee, anyway, there is nothing. I think the boss is not restocking. I don't even feel thirsty when I want to drink tea. Vienna costs 200 yuan a night, and there will be two red and green tea bags. This one costs nearly 1,000 yuan a night. The cups are dirty, and there is no tea or coffee, no juice, and no minibar. At this price in Shenzhen, there is breakfast, afternoon tea, and a free minibar. The service of a five-star hotel, 24-hour personal butler service, and the toiletries must be branded. Why come here to suffer? I can't even experience the most basic toiletries. I spend 1,000 yuan to suffer. The night before yesterday, I used their toiletries to wash my hair and my hair was so dry. There was no care product bag. After washing my hair, I wanted to clean my ears but there was no cotton swab. 7 Days Inn has care product bags, so you can clean your ears after washing your hair. In short, I advise everyone not to come here. This kind of hotel deserves that no one comes to stay. Its service can't be called a hotel at all. I won't stay in this kind of hotel even if it is given to me. I was so angry that the hotel owner couldn't even refund my room fee for one night. The gas money and time cost I lost are not as good as any park in Shenzhen. Even the Shenzhen Children's Park is better than it. If you bring your children here, don't come here

This is the first time I've written a review in so many years. This is a B&B with plenty of white space. The place is big enough, with a total of 21 B&Bs. Even if it is full, there is enough space for fun and it won't be crowded. The triangular house we stayed in has bamboo forests in front and behind the door, which makes people relax. There are two floors, and the two boys are so excited. This time we stayed in the place for the whole stay, and we emptied ourselves and shouted freely. It was so healing. Why write a review? I feel that the boss has high operating costs and the place is too big. I am worried about losing money. I want to come again next year, hahahaha. There must be some shortcomings. The second floor of the triangular house must be hot in summer. I came in winter, 24 or 25 degrees, checked in in the afternoon, and the children jumped on the second floor for a while and were sweating. But if you only look at the shortcomings, nothing is good, and no hotel can stay, right? I hope everyone will be in a good mood and go as they please.

It would be better if it didn't rain.