The Windmill Inn - Whitby

The property provides convenient amenities, good value for money, and excellent service. However, guests have reported discomfort with the sofa bed and mattresses.

We said we would arrive at 3 o clock. This was the earliest we could book in. We arrived to be told nothing was ready because " he " had been on the phone all day. We were invited to buy a drink. We stayed in one of the 4 shepherds huts. The first problem was that there was 1 toilet, 1 shower, and 1 sink for potentially 16 guests to share. The huts are in a pretty shabby condition. Some of the huts had opening windows, but ours clearly had been repaired cheaply, and the window was fixed closed. This meant that during the night, there was no ventilation unless we left the door open and unsecured. 4 people in a tiny hut with no ventilation. Not pleasant. Finally, the cheap matress was in such a poor condition that some of the springs were sticking up and cause bruising to my ribs. I had to sleep on top of the duvet to stop the pain. Then, of course, I spent the rest of the night cold. The only good thing about the visit was the breakfast, though the egg was overcooked. Basically, it's the worst night's sleep I've ever had