To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(504)
Positive reviews(485)
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Convenient location(156)
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Negative reviews(19)
Guest User
Huajian Yueying Elegant Twin Room
Stayed in Oct 2024
Family
17 review
4.5/5
Great
Posted on Oct 10, 2024
Good price-quality ratio. The room. Is clean. Personeel is kind and helpful.
Response from Property: 尊敬的賓客您好,謝謝您的點評,梵凈山天福大酒店位於江口縣太平鎮梵凈山遊客服務中心西100 米商業街A2棟,步行到檢票口衹需要2分鐘,前台可以免費寄存行李,遊玩梵凈山來回大概需要4個小時左右,祝旅途愉快,期待您和家人朋友的再次光臨。
Susan
Deluxe Couple Room
Stayed in Nov 2024
Couples
5 review
3.7/5
Posted on Nov 25, 2024
Room comes with breakfast. On the morning itself, nothing was ready for us. We were told just less than 6 pax...., they unable to do buffet spread. The fried eggs look stale, soya milk has garlic taste. No cups, have to drink coffee from bowls.
We forgo the next 2 days breakfast. Rather eat bread from the supermarket 😕
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Huajian Yueying Elegant Twin Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Best hotel with room that is clean and nice and conveniently located 5 mins walk to the entrance of tourist centre of Mt Fanjing. Behind and around the hotel is a variety of restaurants and food stalls. Highly recommend to anyone who is visiting Fanjingshan.
Response from Property: 尊敬的賓客:您好! 最好的廣告是客人口口相傳的推薦, 非常榮幸我們的服務能得到您的認可。期待着您的下次入住!
Marco Mekes
Huajian Yueying Elegant Twin Room
Stayed in Aug 2024
Family
4 review
4.5/5
Great
Posted on Aug 13, 2024
Great place at the entrance of the Fanjingshan scenic area. No restaurant or breakfast but multiples around the corner.
Response from Property: 尊敬的賓客您好,謝謝您的點評,梵凈山天福大酒店位於江口縣太平鎮梵凈山遊客服務中心西100 米商業街A2棟,步行到檢票口衹需要2分鐘,前台可以免費寄存行李,遊玩梵凈山來回大概需要4個小時左右,祝旅途愉快,期待您和家人朋友的再次光臨。
Guest User
Deluxe Couple Room
Stayed in Jun 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Hotel room is beautiful and well furnished. Everything is like new, clean and fresh.Really a great bargain above expectation. Reasonable tasty Chinese breakfast, suitable for Chinese. A centralised location where all amenities are next to one another, bus interchange, convenience stores, food outlets, tourist centre and entrance to the scenic mountain. A great place to stay for the hike.
Response from Property: Hello! Thank you for your visit, thank you for your praise and strong recommendation of our hotel. It is our unshirkable responsibility to provide guests with a wonderful stay experience. The hotel is located next to Fanjing Mountain Scenic Area, surrounded by food streets, parking lots, and bus terminals. It is very convenient. In addition to the 5A-level 'eco-tourism area' Fanjing Mountain, there are also 4A-level scenic spots Yamugou and Yunshe with retro architectural features nearby. I look forward to your visit again with your family and friends. I wish you a happy journey.
Guest User
Huajian Yueying Elegant Double Bed Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 25, 2024
The best location, clean and good food, 120 meters from the main entrance to Fanjing Shan Park, A. 5 meteos many restaurants with live music, good food but at 10.00 everything closes and there is a lot of tranquility. At 20 meters the Vans station for the return to Tongren
Response from Property: Dear guests: Hello! The best advertising is word-of-mouth recommendations from our customers. We are honored that our services have been recognized by you. Looking forward to your next stay!
cnphoebe
Deluxe Couple Room
Stayed in Apr 2023
Travel with friends
34 review
3.7/5
Posted on Apr 8, 2023
Although a good location and a nice room, the hotel is not equipped to host foreign guests.
There is a lack of willingness to help. When you ask for help in booking a taxi, they give you a number and tell you to do it yourself. This is not the service I expect from a hotel at that price. I have never encountered a hotel so unwilling to help in any way.
They did not help us to buy tickets for the mountain (which considering they are next to, is the one service they should provide! Every other hotel we have visited on our tour has helped us with attraction tickets). Foreigners cannot buy tickets without a Chinese ID. However, the hotel insisted we buy advance tickets, so we got a friend to help us instead. This was the wrong information: we were able to buy tickets on the day and could not use a friend’s ID! It is unacceptable to have such little information about the one tourist site next door; the only reason guests are staying in this remote location.
Our check-in also took longer than usual, and breakfast is apparently a ‘tour group’ style breakfast voucher. All in all, a disappointing stay. However as the hotel has a great location and nice rooms, this is easily fixable.
Response from Property: Thank you for your objective evaluation. Because of the epidemic, we have basically not received foreign guests in the past few years. In terms of staff, we have not yet been able to meet your special needs in terms of language and services. In the next step, we will conduct special training for international friends and guests. Thank you for your valuable comments, which gave us room for improvement.
Guest User
Flower In Hands Watching The Moon Deluxe Twin Room
Stayed in May 2024
Travel with friends
42 review
4.7/5
Amazing
Posted on May 26, 2024
The hotel is located near the east gate of Fanjing Mountain Scenic Area. It is close to the parking lot and the visitor center. It is convenient for sightseeing and buying tickets at night. The hotel has complete facilities, the service staff is warm and thoughtful, the breakfast is outsourced, and there are many restaurants around and the taste is good. .
Original TextTranslated by Google
Response from Property: Thank you for your visit and your praise of our hotel. It is our unshirkable responsibility to provide guests with a wonderful stay experience. The hotel is located next to the Fanjing Mountain Scenic Area, surrounded by food streets, parking lots, and bus terminals, which is very convenient. Looking forward to your next stay!
Guest User
Flower In Hands Watching The Moon Deluxe Twin Room
Stayed in Apr 2024
Family
19 review
3.7/5
Posted on Apr 27, 2024
The hotel location is good.
It’s easy to get to Mt. Mt. Mt. Mt.
You can also park your car in a public parking lot not far away.
The environment is too noisy and messy.
The bed sheets are not soft and a bit damp.
If you throw water out of the sink, it flows back into the drain.
It goes down over time.
The hair dryer is broken and I can't stand up straight.
I barely managed to stop him.
There is no coffee or coffee cup.
Breakfast is not tasty
If you go late, there is nothing to eat.
It's unfair to call it a hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your valuable opinions. We have submitted your opinions to the relevant departments. We hope that you will choose our hotel again next time and see our changes. Fanjingshan Tianfu Hotel is about a 3-minute walk from the scenic spot. Go downstairs and behind the hotel is the food court. The parking spaces in the Fanjing Mountain Scenic Area are all planned by the scenic area. The nearest parking lot is about 100 meters away from the hotel, and the hotel provides free parking tickets. Thank you for your review and we look forward to your next visit to the hotel.
Guest User
Deluxe Couple Room
Stayed in Apr 2024
Travel with friends
78 review
4.7/5
Amazing
Posted on Apr 14, 2024
The room is clean and sanitary, with a good environment. The biggest advantage is that it is only 50m away from the entrance of the scenic area, which is very convenient. There is a row of restaurants behind the hotel, which is very convenient for dining. We stayed in the hotel for 2 nights and dined in 2 restaurants. The yellow stewed chicken on the first day had a small portion and the taste of the whole dish was average. On the second day, we chose "Stone Pot Fish" again. The portion of this restaurant is fair and the taste is quite good. I would like to recommend it here to avoid pitfalls for the following travelers.
Back to the hotel evaluation, when we left the hotel, the door card of one of our rooms suddenly failed, and the maintenance took more than ten or twenty minutes. In the same room, the air conditioner also broke down during the stay, so the facilities were one level lower than the full score.
The service was still normal.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your visit, thank you for your praise and strong recommendation of our hotel. It is our unshirkable responsibility to provide guests with a wonderful stay experience. The hotel is located next to Fanjing Mountain Scenic Area, surrounded by food streets, parking lots, and bus terminals. It is very convenient. In addition to the 5A-level 'eco-tourism area' Fanjing Mountain, there are also 4A-level scenic spots Yamugou and Yunshe with retro architectural features nearby. I look forward to your visit again with your family and friends. I wish you a happy journey.
Shengyuehandingruchang
Flower In Hands Watching The Moon Deluxe Twin Room
Stayed in Mar 2024
Family
29 review
4.7/5
Amazing
Posted on Mar 29, 2024
My mother's room was OK, everything was good, the breakfast was a little simple. The top of the bed was also due to switch problems, I didn't turn off the lights and slept all night, and didn't sleep well.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your review of the hotel. We are sorry that we were not able to bring you a satisfactory stay experience this time. We have reported the issues you reported and the relevant departments are actively making corrections. We hope you will choose our hotel next time and see our Change. Looking forward to your visit again! wish you a happy life
Fengqing501
Supreme Orchid economical Two Bed Room
Stayed in Mar 2024
Family
80 review
5.0/5
Outstanding
Posted on Mar 28, 2024
It's really nice to have such a hotel at the foot of Fanjing Mountain. The scenic parking lot is more than 100 meters away from the hotel, and the hotel provides free parking with a card. The hotel has an elevator, which is convenient for going up and down the stairs, which is not easy for an inn to do.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Flower In Hands Watching The Moon Deluxe Twin Room
Stayed in Apr 2024
Couples
62 review
4.7/5
Amazing
Posted on Apr 13, 2024
Facilities: Older
Hygiene: Good
Environment: OK
Service: Good
Breakfast is poor
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您的光臨,謝謝您對我們酒店的好評和大力推薦,讓賓客有美好的入住體驗是我們義不容辭的責任,酒店位於梵凈山景區旁,周圍有美食街、停車場、公交車終點站,十分便利,這裡有5A級‘生態旅遊區’梵凈山之外,附近的也有4A級景點亞木溝、具有復古建築特色的雲舍,期待你和家人朋友的再次光臨,祝旅途愉快
Guest User
Flower In Hands Watching The Moon Deluxe Twin Room
Stayed in Mar 2024
Family
79 review
5.0/5
Outstanding
Posted on Mar 11, 2024
It is the most convenient place to stay when traveling to Mount Fanjing by car. It is 100 meters away from parking lot No. 1. The hotel has a free parking card. It is also more than 200 meters away from the visitor center. It is clean and hygienic, and the transportation is convenient. The breakfast is a bit simple, but there are many delicious food in the surrounding area ~
Original TextTranslated by Google
Response from Property: Thank you for your visit and your praise of our hotel. It is our bounden responsibility to provide guests with a wonderful stay experience. We will continue to work hard to live up to your praise. We hope to have the opportunity to serve you again and look forward to your visit again. Have a good trip
Guest User
Supreme Orchid economical Big Bed Room
Stayed in Mar 2024
Family
16 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The location of the hotel is very good, especially suitable for people who go hiking. The room hygiene is also good. Especially the boss is very enthusiastic. We went from Fenghuang Ancient City to Tianfu Hotel on Mount Fanjing yesterday. It was close to noon and we planned to climb Mount Fanjing tomorrow. When checking in at the hotel, the hotel took the initiative to upgrade our room. The boss also suggested that we go hiking that day, saying that the weather there is very changeable and it would be suitable to go up the mountain at noon. We listened to the boss's advice and it was really good after going up the mountain. Thank you very much to the enthusiastic boss.
Original TextTranslated by Google
Response from Property: 感謝您的光臨,謝謝您對我們酒店的好評,讓賓客有美好的入住體驗是我們義不容辭的責任,我們會再接再厲不辜負您的好評,希望有機會能再次為您服務,期待您的再次光臨,祝旅途愉快