Ji Hotel (Kunming Nanping Pedestrian Street Beijing Road Branch) Guest Reviews
4.8/5
Excellent
2480 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2480)
Positive reviews(2459)
Reviews with photos/video(737)
Easy to get around(725)
Close to metro(452)
Friendly front desk staff(198)
Delicious breakfast(194)
Convenient for shopping(116)
Would stay again(76)
Perfect for business trips(35)
Negative reviews(21)
Minggukkie
Double Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Friendly staff and spacious room! They let me check in earlier as i got midnight flight! Recommend to stay here!
Response from Property: Thank you so much for your fantastic feedback! Your appreciation for our friendly staff and spacious rooms truly warms our hearts and motivates us to continue striving for excellence.We're delighted to hear that we were able to accommodate your early check-in due to your midnight flight. It's always our pleasure to go the extra mile to ensure our guests have a comfortable and convenient stay.Your recommendation means the world to us and we're thrilled that you had such a positive experience during your visit. We take pride in providing a welcoming and homely atmosphere for all our guests, and it's wonderful to know that we've succeeded in doing so for you.Once again, thank you for choosing to stay with us and for sharing your wonderful experience. We look forward to welcoming you back in the future and providing you with the same exceptional service and comfortable accommodation.Safe travels and we hope to see you soon!
Guest User
Double Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Perfect location to explore Kunming. Friendly staffs.
Response from Property: Thank you so much for your wonderful review! We are delighted to hear that you found our location perfect for exploring Kunming. Your praise for our friendly staff truly brightens their day and motivates them to continue providing exceptional service.We hope your stay with us was as enjoyable as possible and that you had the chance to explore all the beauty Kunming has to offer. We look forward to welcoming you back in the future.Warm regards,[Your Hotel/Property Name] Team
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
1. Easily accessible
2. Fast check in and out
3. Room is very spacious and clean
4. Muji and wabi sabi feel
5. Lift was fast especially if you’re staying at level 6 (no card tapping required)
6. Overall worth staying
Response from Property: Thank you very much for your affirmation and love towards Xiaoji.Providing you with a quiet and comfortable stay experience has always been our goal.We welcome your next stay and wish you a happy life.
Anonymous User
Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Good location, near to metro station
Friendly staff, ready to help
Response from Property: Thank you very much for your kind words! We're delighted to hear that you enjoyed our hotel's excellent location, being conveniently close to the metro station. This proximity to public transportation is something we pride ourselves on, as it makes it easy for our guests to explore the city and get around.We're also thrilled that you found our staff to be friendly and ready to help. Our team works hard to ensure that every guest feels welcome and supported during their stay. Your satisfaction with their service is a testament to their dedication and professionalism.We're grateful for your positive feedback and will continue to strive to provide the best possible experience for our guests. If there's anything else we can do to make your future stays with us even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
Guest User
Guestroom (2 beds)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 23, 2024
Hotel helps to arrange a room inside which is far away from the road , no noise issue . There is free laundry service at lvl 6 & detergent is also provided. Breakfast is also nice and decent. The staffs at receptionist also helps to find Spa near airport since we have late night flight.
6/7
Response from Property: Wow~, thank you very much for your thoughtful review. Xiaoji is really excited. I really can't answer with words! I'm glad that you can recognize Xiaoji so much and recognize the room that Xiaoji carefully prepared for you. I'm very happy to meet you. I hope to be your friend so that we can contact each other at any time. You are welcome to come often! Xiaoji is looking forward to meeting you again, let us become bosom friends!
Mukipearl
Guestroom (2 beds)
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Room was clean and bed was comfortable. The location is perfect, next to metro station.
Response from Property: 感謝您對小季的喜愛!我們希望為旅途中的客人營造一個舒適的家,為奔波在外奮鬥的人打造一個專屬的温暖的舒適的居住環境,希望把小季最美好的東西傳遞給每一個客人,願在奔波勞累中享受一份放鬆,安靜和喜悦。期待與您的下次見面!
Guest User
Double Room
Stayed in May 2024
Couples
6 review
4.7/5
Amazing
Posted on Jun 24, 2024
Nice hotel with great location. Near to train station and eating street
Response from Property: Woo woo woo ~ Dear guest, thank you very much for your evaluation. However, Xiao Ji saw that you gave us four stars for service. Is there anything we need to improve? The front desk is open 24 hours a day. If you have any questions, please contact Xiao Ji. We are willing to listen to your suggestions. Looking forward to your call!
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on May 25, 2024
Stayed in this hotel two times in my trip, 2 days at the start and 2 days at the end. I requested in trip.com for non smoking rooms. As I checked in, I requested again for non smoking rooms but they mentioned they did not have non smoking rooms. In my first stay, there was a strong cigarette smell when we entered, especially strong in the toilets. The cigarette smell was abit random, some times abit stronger and sometimes you can’t smell it. Maybe the smell through the aircon vent, and there’s certain timing when more people smoke. Gave them our feedback and they say they will clean our room in our next stay and gave us air freshener and eye masks. We didn’t want it at first but the receptionist came out of the hotel and passed it to us as we were waiting. At our 2nd stay, the smell was better and only certain timing there was abit of smell, probably air con vent. The cleaner lady was very sweet she gave us more waters as she saw our cough medicine box on the table. The air in Kunming is quite dry. The room is clean, room is comfortable and you can take additional water at the reception. Overall service was good.
Response from Property: Dear guest, hello! Thank you for choosing this hotel. We are very sorry! We failed to give you a comfortable stay. For the problem you raised, the hotel has made rectifications on this issue. The hotel guest rooms are located on floors 6 to 13, and the rooms on floors 11 to 13 are non-smoking floors. Xiaoji is deeply sorry that Xiaoji failed to arrange a satisfactory room for you. We will also strengthen the business training of employees to provide guests with satisfactory and comfortable rooms and services. We apologize again for the inconvenience caused to you during this trip! I wish you a happy life!
Finn
Superior Double Room
Stayed in Jul 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Aug 30, 2024
Comfortable and clean room
Response from Property: 謝謝你的肯定!我們很高興聽到你對房間的舒適度和清潔度感到滿意。如果你有任何其他的需求或建議,都歡迎隨時告訴我們,我們會盡力滿足你的期望。
Yong Family
Double Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 3, 2024
This location is so great and convenient, few steps from the exit F, and turn left, the hotel is reached.
Very classy and comfortable hotel. We rest really well at here.
Response from Property: Your description is very accurate and vivid, making people feel as if they are already in that convenient and comfortable hotel environment. This location is indeed impressive, not only for its convenient transportation, but also for the exceptional quality of the hotel itself, which provides guests with an excellent resting experience. Being able to relax and enjoy a wonderful time here is undoubtedly a rare pleasure.
paigeneo
Superior Double Room
Stayed in Nov 2023
Couples
11 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Hotel was a 1min walk from exit F of the Tangzixiang metro. Location is super convenient. Staff service was meticulous and excellent. Was given a free upgrade and welcome gift, and service desk even called the room to ensure we settled down well and knew how to operate the air conditioning. This will def be our first choice hotel in kunming. Breakfast was a nice spread too!
Response from Property: As long as your world is as you wish, time is long, youth is getting older, only those moments when I meet you linger in Xiao Ji's mind, dear, please come often ❤
Guest User
Superior Double Room
Stayed in Apr 2024
Travel with friends
11 review
3.5/5
Posted on Jul 12, 2024
Location was decent for this price. The bus stop is conveniently located right outside the hotel lobby and the train station is just another 3-4 mins walk away. Hotel staffs were extremely patient with us as we had multiple luggage and parcels needed to be transported to our rooms.
Room was slightly on the smaller side and so there wasnt much space for my friend and I to walk about after opening up our 2 medium sized luggages.
Hot water and all other facilities were working. Bed was comfy. I enjoyed my stay here nevertheless.
Response from Property: Dear guest,thank you for your evaluation of our hotel and for choosing it.We have noticed that you are not very satisfied with our environment , faciloities , hygiene,and service. We hope you can provoide us with valuable feedback and we will continue to improve . We look forward to your next visit!
Guest User
Double Room
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Very good service, we stayed as a big group here for several days. The breakfast was very good and the location is extremely convenient! It is basically right next to the subway station and walking distance to several night markets and great food stores.
Response from Property: 尊敬的客人您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為給每一位客人帶來不一樣的入住體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力,時刻準備着您隨時回來。
galaxynl
Superior Double Room
Stayed in Mar 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 15, 2024
The room is quite small but functional. It is only a few bus stops away from the kunming train station. Good breakfast with many options. No bidet in the toilet. The toilet smells like cigarette smoke even after airing it - probably coming out of the ventilation system.
Response from Property: Dear guest, I am very sorry that I could not bring you a pleasant stay experience. Thank you very much for your valuable comments and suggestions to Xiao Ji. Xiao Ji has received them. Next, Xiao Ji will follow up and strengthen training. Xiao Ji Sincerely look forward to your visit again! Bring you a different stay experience ~ I wish you a happy life!
Jjieni
Tatami Room
Stayed in Feb 2024
Couples
5 review
4.5/5
Great
Posted on Apr 1, 2024
We stayed in the Tatami Room, and it matched with the photo. It was quite nice and comfortable for a short stay considering the price.
One thing I really enjoyed was being welcomed by the pleasant scent of pu er tea near the restaurant/lift on the first floor.
Response from Property: The purpose of our work is to add comfort, pleasure and joy to your journey. We know very well that whether traveling guests are on business or traveling, they are full of expectations for "staying". So we just want to do our best to do better work from the perspective of our customers. We hope that every one of our guests can leave the hotel with satisfaction.