Hotels near Oldmasters Museum, Brussels
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4.5/5
Excellent
WWarawutThe location is great! Cleanliness still needs to be paid attention to. There were long women's hair in the room! (We are two men with short hair) Coffee capsule was not refilled!
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4.5/5
Excellent
GGuest UserStayed for three nights and had a lovely stay, only problem was the lifts weren't working the morning I was due to check out anyway, but besides that this hotel is a hidden gem in the city centre in Place des Martyrs. Rogier station is just a few minutes walk through the shopping centre, for airport bus, train and metro connections. I specifically chose Juliana as this hotel has a swimming pool and wellness facilities, with a mini gym and not many hotels in Brussels have pools. The room I requested was a quiet room on high floor away from lifts, room 306. Very comfortable, but be aware that the large top window brings in a lot of light, you need to ask to get it closed away or it will be very light. It's wonderful to provide Milton Brown toiletries and I enjoyed the Nespresso style coffee and teas provided. Housekeeping were helpful, I lost an earring in the bathroom basin and one of the ladies help recover it, so merci to her for her assistance. Pool, sauna and steam room are great, but be aware that there is no changing area, so go directly down to basement ready changed and wear slippers provided in the bathroom drawers. Staff were very helpful and friendly, I would definitely stay here again if I return to Brussels.
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4.5/5
Excellent
GGuest UserLocation is great, in the middle of the city and walking distance to two metro stops, one of them is Sait Catherine. A lot of options to eat and drink around the area. Great location for young people. Hotel is business hotel with minimum facilities. But it is absolutely clean and modern, including very useful USB charger points even right next to the bed on both sides of the the bed. And the room (3rd floor) is quite small. The room I got was facing courtyard so, not much of a view. So, do not expect a great view as the hotel is in the middle of many other buildings. And the air conditioning was working well! When check-in the staff I met, Roberto and Haward, were very friendly, professional and efficient. As I arrived quite early, they did their best to get me a room earlier than usual check-in time. They were courteous and helpful. So, thanks to both of them. On the contrary, other younger staff (looked like interns/new staff, has much to learn from persons like Haward and Roberto. Suggestions: it would have been nice if there were a couple of drinking water bottles, a standard in many such business hotels. Especially, the price of the room was not that cheap, we paid about 180Euro per room per night.
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4.4/5
Excellent
GGuest UserWe arrived on EuroStar in Brussels Midi and did not have a good impression of Brussels at first (note to self, next time take the metro or over ground train (operator IC) to Brussels Central which is literally five minutes walk down the slight hill to the Novotel hotel. We finally found the hotel literally 200 yards from the main square (Grote Markt). What a lovely welcome when we got to reception. The receptionists were just lovely, so friendly and welcoming. Embarrassingly their English was just so good. The restaurant employees were very welcoming too and they paid the appropriate attention when required, they too were great. The breakfast chef also came out periodically and topped food up which was good to see. Housekeeping was great and one morning the room service assistant had actually realised we had gone to breakfast and made our room up while we away at breakfast. Location - this hotel couldn't be better placed. Grand Square literally 200 yards away, Grand Central station five minutes walk (if that) up a slight hill. Summary - I would stay at the Novotel (off Grand Place) on a future visit without hesitation. A really well appointed and well placed hotel with really lovely friendly staff. Coming from the trade we appreciate the total effort the staff put in and thank them very much for making our stay so welcoming.
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4.4/5
Excellent
GGuest UserBefore booking this hotel currently be advised that the lobby is under complete renovation and there is a temporary registration desk on the ground floor of the hotel. Additionally, they are installing new elevators, however the existing elevators are very old and one of them wouldn’t service the floor I was staying on. The rest of the hotel has been completely upgraded, with very nice rooms. The main issue was that Belgium was under a heat wave while I was visiting with temperatures in the high 80s. My air conditioner was blowing warm air and I asked three different times to have it fixed to no avail. I ended up sleeping in a very hot room with the windows opened and had to listen to very loud crowds which apparently congregate all night on the street below, so know that the “historic views”come at a price with loud noise. I live in Chicago so I am used to noise at night, but constant loud conversation and laughing one level below is very bothersome. The breakfast is being served in the executive lounge, so for Marriott elites just be forewarned that the breakfast is very crowded with all hotel guests being served in the lounge, however the quality of the breakfast was nice with very friendly staff. This hotel will be nice when they finish it — just be forewarned about the street noise and staff who will not fix the air conditioning, creating a very undesirable stay from a Marriott Platinum Elite guest.
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4.4/5
Excellent
区区1. The location is very good, very close to the Grand Plaza! Within 5 minutes walk from Brussels Central Station, you can see the arched gallery gallery next to the ibis, and the small entrance to the left hand side is the hotel entrance. 2. Although the breakfast is simple but it is good to eat, strictly check in at 15 o'clock, you can store your luggage first. The front desk staff was not very enthusiastic, but the attitude was good. 3. The room is dry and wet. This is very convenient, but it may be that the room is just in the side street (not in the arcade). It feels that the bathroom is as big as the room, and the sense of space is not particularly large. 4. During my stay with my friends, there is no elevator service on the second floor. If the room is arranged on the second floor, I have to take the luggage upstairs from the back stairs of the fire escape. For the guests with big luggage, I feel It's amazing! Of course you can ask the staff for help.
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4.3/5
Excellent
EEMWhen we enter the room, there’s a terrible smell like “old” or not cleaned well, The shower curtain was broken, there was a strange door (which we dont know going where in the room), the aircon is TERRIBLE! Not working well, and the door from the hallway is very hard to open. We had a very bad stay in this hotel.
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4.2/5
Very Good
GGuest UserWould highly recommend this hotel. Stayed 3 nights with breakfast included. Central location , walking distance to Brussels Central, large selection of restaurants & shopping district. Hotel spotless, breakfast very adequate, staff very friendly & welcoming from check in, to dining, to the cleaning staff. Credit to all the staff. If I was to pick a flaw, it would be to upgrade carpets in room, but it's a minor thing to complain about.
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4.2/5
Very Good
GGlobal FEverything from the service, rooms, facility, and food was not 4 star. We are on a Europe trip with our family, and we have been staying in several upscale hotels throughout Belgium, and I can tell you that this has been the worst of them all. The staff was very unhelpful in the lobby, they had no idea about the parking situation outside. I also forgot to mention that there is no parking or valet. There is also no bellhop to help you with your bags into the hotel and up to your room. It is completely self service. For that reason alone, I’m going to have to say that it is not an upscale hotel or four stars. When we got up to our room, it was a little bit smaller than we had hoped, but that can be expected in the city. The hallways are not lit at night, so it’s a little bit confusing trying to find your door and your room number. It was almost pitch black. The room has a very strange configuration with the toilet being in a separate room from the shower and sink. the bathroom with the shower and sink smells like raw sewage, I’m not sure why. I tried using the safe, but it was locked, and I couldn’t get it open. My daughter wanted to use the pool, so we went downstairs because we were excited to use the hot tub that was advertised on the website. When we came downstairs to use the facilities, we realized that there is no hot tub, and the pool is extremely tiny. I would call it a splash pool. In the corner of the pool there is some buttons you can press and some Jets will come on. Mind you, the pool is not hot like a hot tub would be. We asked the hotel where the hot tub is because there was one advertised on the website, and they explained to us that it is in the corner of the pool where the jets are. I feel that that is a bit misleading. All in all, it was a rough experience staying at this hotel, compared to the other upscale hotels we have stayed at across Belgium on this trip.
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4.2/5
Very Good
GGuest UserI stayed recently with my family and feel the hotel suited our needs. The room was one of the largest ones I have had in a hotel so there was plenty of room for us all. Cleanliness wise it was good. The bathroom seemed a bit old and could probably do with a bit of a refresh but apart from that it was all okay. We had an issue with our window not closing and someone was up within 5 mins to fix it which was great. We also had someone come up on another day to check everything was okay we reported a couple of broken light bulbs which again were changed very quickly. The staff were generally quite friendly apart from the reception staff who didn't really acknowledge you but the rest of them were fine. The breakfast was also good with plenty of choice. The hotel is in a bit of a run down area near the main train station but we never had any issues. I would suggest if you don't feel comfortable staying near a busy train station then you should maybe look elsewhere as the hotel can't be held responsible for the area they are in. Its a 20 min walk to the centre of Brussels so again something to be aware off. If I was returning to Brussels I would probably stay somewhere a bit closer to the centre but we did enjoy our stay here.
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