NNamazov’sWe recently stayed at Pullman Karon for our anniversary for 17 nights, and overall, it was a very satisfying experience.
The staff were amazing! Everyone was friendly, smiling, and always eager to help. We were pleasantly surprised when we got upgraded to a junior suite for free, and the bed was beautifully decorated for our anniversary. Their attention to detail and customer service truly made our stay special.
Unfortunately, the room service food did not meet our expectations, and the same goes for the open international buffet. Although the selection was limited, the beef (steak) and fish barbecue were excellent.
The pool area had a very good and relaxing ambiance. The bar was great, and the bartenders were amazing, serving delicious drinks and French fries. However, there was construction in one of the buildings that created loud and disturbing noise, which was not mentioned at the time of booking. Thankfully, we couldn't hear it from our room.
Breakfast was somewhat disappointing. We expected more variety from a 5-star hotel.
Despite these minor issues, we were overall very satisfied with our stay. The exceptional service and thoughtful gestures made our anniversary celebration memorable.
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