Ban Visoun, Oupparath xiengkong road, Luang Prabang, Luang Prabang Province, 01000, LaosView Hotel Details
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1 night
Elephant Boutique Hotel Guest Reviews
3.9/5
Good
17 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(17)
Positive reviews(8)
Reviews with photos/video(2)
Negative reviews(6)
Tatiana Kashko
Superior Double Room
Stayed in Aug 2023
Solo travelers
43 review
4.2/5
Very Good
Posted on Oct 20, 2023
The hotel is pretty average. Close to the downtown. Has a nice tour services with reasonable prices. So I can recommend
Sangkhasit
Superior Twin Room
Stayed in Mar 2024
Booked for others
13 review
1.7/5
Posted on May 4, 2024
Badly serviced hotel not recommended, no staff at the reception, contact information no useful
Bagzi Bucket List
Superior Double Room
Stayed in Feb 2024
Solo travelers
30 review
3.0/5
Posted on Mar 17, 2024
I came late ,,,It was enough just to sleep over
Melanthiosa
Interconnecting Room With Private Balcony
Stayed in Jan 2024
Travel with friends
3 review
1.5/5
Posted on Feb 28, 2024
Very bad, money disappeared here. both ours and friends We emailed and didn't ask the hotel. He came back and said that we didn't check carefully ourselves. And don't put the money in the safe yourself. It's not a lot of money. We weren't going to put in the safe anyway. We put it in the small pocket of our shoulder bag. And didn't take it anywhere. But I don't think it will go away. I knew that someone was definitely searching my bag. Not all the money disappeared. Some parts are left. It's like they intend to make it difficult for us to find fault. The school blamed us for not keeping it properly. And they said that we had also discredited him. Oh wow, I've never seen a response from a customer like this before. Very bad behavior from both the employee who stole it and the owner. Moreover, we had to pay extra money when he stayed because the school said that the booking page had incorrect price information. We're already secretly suspicious. But he explained that there was a real problem with the system. We were fine and agreed to pay the extra money. Because it's hard to find another place to stay. And then the school said that we were not happy with the additional payment, so we tried to discredit him. I never thought that the school would think like this about its customers. I feel very bad. The room wasn't that good. The price isn't cheap at all!
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Anonymous User
Superior Twin Room
Stayed in Nov 2023
Travel with friends
3 review
3.2/5
Posted on Dec 29, 2023
Similar to a guest house, it’s worth pursuing cost-effectiveness!
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Yeyoushen0530
Superior Double Room
Stayed in Jul 2023
Travel with friends
12 review
1.0/5
Posted on Aug 18, 2023
The waiter is Vietnamese and has a very bad attitude towards the Chinese. He asked for clothes hangers and was not allowed to do laundry. What kind of broken rules is this? The Chinese don't come, don't come.
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 16, 2024
Absolutely brilliant location and accommodation, but the best thing about our stay was how helpful the staff are. They made it so easy for us to enjoy excursions and even to plan our next destination. Amazing people here! We would absolutely come back!
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Oct 24, 2023
I have visited Luang Prabang several times and Elephant Boutique Hotel is always my top choice. The rooms are very comfortable and always incredibly clean. The AC/fan are great and the water is hot and a good pressure. Breakfast is delicious and very good value — lots of coffee, juice, fruit, western or Lao choices. At night, it is quiet and you get a great night’s sleep. Easy to come back later (for bowling…) or leave early in the morning (for the monks etc) if needed. Most importantly, the owners are fantastic. They are very welcoming, trustworthy and honest. They can take care of any request: tours, transport (trains and buses), laundry, money exchange, city tips etc. They have always proved reliable. I would reccomend this place to anyone visiting Luang Prabang — value for money it is fantastic.
Venture09597297221
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 12, 2024
I stayed one night with my family. There is a temple next to it. I can experience the life of the monks at close range. The staff are very nice. My child’s glasses were left in the hotel. They helped to find them and arrange express delivery. Thank you very much!
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 22, 2024
Great stay in this hotel. The family room was well equipped. The staff is very warm and attentive to our needs, they helped us a lot for the rest of our trip (train tickets, transport). Very accommodating, we thank them.
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Guest User
Stayed in Jul 2024
Travel with friends
2.0/5
Posted on Aug 26, 2024
Luang Prabang is now full of lovely hotels for the same price, here the rooms are small, the ones on the ground floor overlook a side street from which they look inside you, the shower is good but the floor always stays wet and there is a small dangerous step. We are a large group and we have to do two breakfast shifts, average. On the other hand, the positive aspect is that the owners are very nice and helpful, they give good advice and do laundry service (return the next day, be careful some wet clothes) and next door in the same street there is a large massage center very good.
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Guest User
Stayed in Dec 2022
Couples
3.0/5
Posted on Jan 11, 2023
The girl at the reception was very very nice and helpful. We booked our excursions here and he also bought us train tickets to go to Vientiane. Obviously there is better but, for the price paid, that's okay ... we had a good time. The room was clean and spacious. Sufficient breakfast, you can choose one thing to eat and one to drink from the long list and in addition they also bring fresh fruit and fruit juice. Good wifi. NEGATIVE NOTES: the window overlooked the wall of the house next door (very close) and there was nothing to place suitcases or backpacks on top. We had to keep everything on the ground... Yet it would take very little to improve!