Xiadou Hotel (Nanning Nanhu Square Metro Station Store) Reviews
Xiadou Hotel (Nanning Nanhu Square Metro Station Store)
No.36 Shuangyong Road, Qingxiu District, Nanning, Guangxi, ChinaView Hotel Details
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Xiadou Hotel (Nanning Nanhu Square Metro Station Store) Guest Reviews
4.5/5
Good
630 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(630)
Positive reviews(608)
Reviews with photos/video(90)
Classy environment(57)
Easy to get around(44)
Friendly front desk staff(25)
Perfect for business trips(22)
Convenient parking(21)
Loved the view(18)
Delicious breakfast(18)
Stayed multiple times(10)
Negative reviews(22)
Jenny
City-view Deluxe Double Room
Stayed in Nov 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Fantastic hotel in a great location, opposite the park and with many good eateries nearby. Nice room with new furniture, super comfortable bed and good views. Breakfast was delicious too, but the best thing was the staff, who went way beyond their duties to welcome you. One of the lovely receptionists even took us to a traditional place to eat Nanning noodles and took our washing out of the machine and put it in the dryer when we were away. I highly recommend this hotel.
Response from Property: 尊貴的客人您好!歡迎您入住我們夏朵酒店,並且分享您的入住體驗,非常感謝您對夏朵高度的評價,感謝您給予小朵信心與支持,相信有您的支持與信任,小朵就會有不斷追求做到更優秀的信心,同時我們也很榮幸能夠在您的旅途中給予您留下美好的回憶。期待您的再度光臨!祝您生活愉快!
Daniellau2002
Tatami Double Room
Stayed in Feb 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Room is tidy and clean, enjoy to stay couple days . Really amazing place
Response from Property: 尊貴的客人您好!歡迎您入住我們夏朵酒店,並且分享您的入住體驗,非常感謝您對夏朵高度的評價,感謝您給予小朵信心與支持,相信有您的支持與信任,小朵就會有不斷追求做到更優秀的信心,同時我們也很榮幸能夠在您的旅途中給予您留下美好的回憶。期待您的再度光臨!祝您生活愉快!
Guest User
Elegant Room - Single Occupancy
Stayed in May 2022
Solo travelers
5 review
3.7/5
Posted on Jun 21, 2022
Very comfortable. Small window. Smelled a bit of cigarettes despite being a non-smoking room.
Response from Property: Dear guests! First of all, thank you for your comments. The Room you have booked is an elegant single room. It is a limited edition room of the entire hotel. The Room area is about 22㎡. The room has all the facilities. The bed is 1.8 x 2M with windows. The ventilation and daylighting effect are good. Our other rooms are all over 30㎡, very spacious, if you want to live more comfortable, next time you can experience other room type, I believe you will like; during the stay if not very satisfied with the room, please contact us immediately, for you to change the other room, front desk 24 hours for you! Thank you for your choice and attention, we will work hard to improve. Have a nice life!
Anni43
Elegant Room - Single Occupancy
Stayed in Aug 2022
Business travelers
43 review
4.2/5
Very Good
Posted on Oct 11, 2022
Quite clean. Amenities in good state. Basic Chinese breakfast.
Response from Property: 尊貴的客人您好!歡迎您入住我們夏朵酒店,並且分享您的入住體驗,非常感謝您對夏朵高度的評價,感謝您給予小朵信心與支持,相信有您的支持與信任,小朵就會有不斷追求做到更優秀的信心,同時我們也很榮幸能夠在您的旅途中給予您留下美好的回憶。期待您的再度光臨!祝您生活愉快!
Guest User
Elegant Room - Single Occupancy
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The hotel is opposite the Mingshu Expo Park in Nanhu Park, Qingxiu District, with convenient transportation. There is a rest area on the first floor. The location is very good and the price/performance ratio is very high. It takes only seven or eight minutes to walk to Langxi Night Market. The hotel has free parking and a self-service laundry room. It is extremely convenient to travel by car during the Spring Festival holiday. The room is clean, spacious and comfortable, with good lighting. The stay experience is very good, which adds pleasant memories to this trip to Nanning. The price-performance ratio is very high, the breakfast is also good, the environment is good, and the hygiene is clean. The lady at the front desk is also good. When checking out, she also reminded me that parking is free and I need to scan the code to enter the license plate to leave. The location, service and hygiene are all good. It is a good choice and recommended.
Original TextTranslated by Google
Response from Property: [Free parking] {Self-service laundry} Dear guests, hello! Thank you for staying at Xiaduo Hotel: Xiaduo Hotel is located in the core area of the city, facing Nanhu Lake and backed by Qingxiu Mountain. It was carefully designed and built by a famous team of designers. There is a natural park outside the hotel and exquisite small scenes everywhere in the hotel. The decoration style is elegant, simple and exquisite. The city view room has a distant view of Qingxiu Mountain and the new look of Nancheng, and the lake view room has a first-line view of Nanhu Park. The guest rooms are equipped with the well-known brand Luofen bathroom, the De Rucci 3D environmentally friendly mattress used in **high-star hotels, the duck down quilt with 95[[[%]]] down content, and clean and hygienic high-quality bedding, creating the warmest and most comfortable home for you during your journey. All the staff of Xiaduo are looking forward to seeing you, your family and friends again. I wish you a happy Chinese New Year!
Guest User
Elegant Room - Single Occupancy
Stayed in Dec 2024
Couples
3 review
1.6/5
Posted on Feb 8, 2025
Facilities: Stayed for two days during the Spring Festival holiday and took cold showers for two days. I returned to the hotel at 11 o'clock on the first night and found that the hot water was not hot. I told the front desk, and they said that the power had tripped and I had to wait half an hour to turn it on again. After half an hour it was still not hot. The second night was the same. I was floored. I have never stayed in such a crappy hotel. What kind of facilities are these?
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing the Chateau Hotel as your accommodation for this trip. First of all, I would like to say sorry for the inconvenience caused to you during your stay due to the hotel facilities. Due to the large number of guests staying in the hotel during the Spring Festival, hot water was not restored in time after the emergency repairs were completed. After the hot water system malfunctioned, we reported it to the relevant departments and strengthened daily inspections and equipment maintenance. The hotel’s hot water system has now returned to normal. At the same time, we hope you will understand and continue to support our hotel. Service creates value, which is our eternal goal and will continue to do so. We will continue to work hard to provide you and more guests with better and more personalized services. We sincerely look forward to your return with your family and friends to have more wonderful experiences! Xiaduo Hotel wishes you a happy life and smooth work!
Liuzhouxiaoyu
Deluxe Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel is very quiet, the room is clean and sanitary, the service is very good. Because we brought children, they gave us extra toiletries and disposable slippers, and also sent us breakfast. I would like to thank the beautiful lady at the front desk for helping us change rooms. The hotel is very close to Nanhu Park, just across the road. It is quite relaxing to take a walk in the evening.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your love for Xiaduo Hotel~~ I can feel it even through the screen. Xia Xiaoduo is so happy to satisfy you. As a hotelier, our biggest goal is to make guests sleep sweetly and live comfortably. Xiaduo Hotel is carefully built by a team of designers. The guest rooms use the top sleep expert-De Rucci 3D healthy mattress and clean and skin-friendly high-end bedding. Considering the different preferences of guests, we are considerately equipped with duck down quilts/velvet quilts, down pillows/velvet pillows for selection. Everything is to create the warmest and most comfortable home for every guest on the journey. I wish you a happy life!
angela_1102
Deluxe Double Room
Stayed in Jan 2024
Family
8 review
1.0/5
Posted on Feb 16, 2024
I rarely give bad reviews, but I really can't stand this hotel. First of all, the front desk asked me to pay a deposit when I checked in. What era is it now? There are still hotels that require deposits. I was very upset at the time. There were small advertisements on the floor when I entered the room, and the faucet was loose. I endured it for two nights. I will never choose this hotel again when I come to Nanning.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that we failed to satisfy your stay this time, and thank you for taking the time to give us a review. We feel the unhappiness revealed in your words, and we would like to express our deepest apologies to you! The hotel has strengthened the inspection of hotel facilities and equipment and hygiene, improved the service quality and hotel hardware facilities, and provided guests with better services. Regarding the issue of paying the deposit, it is recommended that you choose to stay first and pay later on the platform, and the platform will fully guarantee all your expenses. Whether it is the service or the hotel's hardware facilities, we hope to satisfy you. We sincerely invite you to visit the Xiaduo Hotel again to experience our progress. I wish you a happy life!
Guest User
Lake-View Executive Double Bed Room (Facing South Lake + Exquisite Tea Set + Reception Area)
Stayed in Jan 2024
Travel with friends
2 review
3.0/5
Posted on Feb 5, 2024
Things are old, hygiene is average, sofas and coffee tables are dirty. 375 RMB is not cheap in Nanning, and the experience is not as good as Yaster because Yaster is newer.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Xiaduo Hotel as your place of stay for this trip and sharing your stay experience with us. Thank you very much for your valuable suggestions! First of all, I would like to say sorry to you. Due to the problem of hotel hygiene, your stay has caused inconvenience to you. We have fed back the problems you reported to the relevant departments and carried out business training in a timely manner. Thank you again for your opinions. If you encounter other problems during your stay, you can contact us directly. The front desk is at your service 24 hours a day. At the same time, I also hope that you will understand and support our hotel as always. Service creates value. This is our goal that we will always pursue and will continue. We will continue to work hard to provide you and more guests with better and more personalized services. Sincerely look forward to your return with your family and friends to gain more wonderful experiences! Xiaduo Hotel wishes you a happy life and smooth work!
Guest User
Tatami Double Room
Stayed in Dec 2023
Business travelers
2 review
1.5/5
Posted on Jan 27, 2024
The hygiene is too bad. I just wanted to make some tea, but when I opened the cup, it was all dirty. I changed to another cup, which was also dirty!
The front desk service attitude is poor. It seems that they don’t know how to use the word "hello". They said abruptly that we don’t allow smoking here! In fact, you can say this: hello, sorry, we don’t allow smoking here, can’t you be more gentle! Other hotels do not charge a deposit, and if they do, it’s 100. Here they directly ask you for 300. When asked why, they said they only charge you 300! Just ask for it, and be nicer! The breakfast is even more pitiful. I drank a mouthful of expired milk. . The experience is extremely bad! I will never come again next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you for informing us of the problems you encountered during your stay. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. After receiving your complaint, we paid attention to it and immediately strengthened the training of employees' service awareness, improved service quality and organized leaders to check the hygiene and facilities of guest rooms. Whether it is the service or the hardware facilities of the hotel, we hope to satisfy you. Regarding the issue of yogurt expiration you mentioned, we do not agree. The date shown above is the production date January 14, 2024. The shelf life of yogurt is 30 days. You used it on January 27, so the yogurt was not expired. We sincerely invite you to visit Xiaduo Hotel again. Please believe that we will continue to work hard to provide you with a better accommodation environment. I wish you a happy life!
YS
Deluxe Double Room
Stayed in Dec 2023
Business travelers
94 review
4.7/5
Amazing
Posted on Jan 13, 2024
After renewing the lease for two days, I changed the room and was still very satisfied with the comfortable bedding.
I asked the front desk to clean the room after renewing the lease for 2 days. The day before yesterday, they said they would charge a cleaning fee. Later, they said they could only collect the garbage and give mineral water. I said that was fine! I don't understand the rules of this hotel for charging cleaning fees for extended stays?
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Welcome to our Xiaduo Hotel and share your stay experience. Regarding the room cleaning, we do a comprehensive cleaning once a day for the rooms we stay in, and this is free of charge. If you clean the room multiple times or clean the room before checking out on the same day, you will be charged a cleaning fee; it takes a long time to clean the room, about 30-40 minutes. If it only takes about 5 minutes to simply clean up the garbage and replace disposable items such as bath towels, there is no charge for simple cleaning of the room. Please understand! Thank you for your confidence and support for Xiaoduo. I believe that with your support and trust, Xiaoduo will have the confidence to continue to pursue better results. At the same time, we are also honored to leave you with good memories on your journey. If you have any questions during your stay, please call the front desk, we are honored to answer them one by one! Looking forward to seeing you again! I wish you a happy life!
Guest User
Leisure Room - Lake-View (Double Bed)
Stayed in Nov 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 21, 2023
You can see most of Nanhu Lake, and it is just across the road. It takes 15 minutes to walk to Nanhu subway station. The room is decorated in a high-end style and is large in size. It is clean and tidy
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Xiaduo Hotel as your place of stay and sharing your stay experience with us. Ensuring that every guest has a wonderful experience has always been the goal pursued by all Xiaduo staff, so we are honored and pleased to receive your praise! Your five-star praise is our unlimited motivation! We will continue to work hard, continuously improve our service level, and strive to provide every guest with a home-like stay experience. All the staff of Xiaduo Hotel wish you a smooth work and a happy life!
Guest User
Elegant Room - Single Occupancy
Stayed in Dec 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jan 24, 2024
Clean and sanitary, attentive and enthusiastic service.
Original TextTranslated by Google
Response from Property: Dear guest! Welcome to our Xiaduo Hotel and share your experience. Thank you very much for your high evaluation of Xiaduo. Thank you for your confidence and support. I believe that with your support and trust, Xiaoduo will have the confidence to continue to pursue excellence. At the same time, we are also honored to leave you with good memories during your trip. Looking forward to your visit again! I wish you a happy life!
Anonymous User
City-view Deluxe Double Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 14, 2024
The room is spacious, clean, the service staff is friendly, the breakfast is rich, the surrounding environment is comfortable, there are good restaurants nearby, and the transportation is convenient.
Original TextTranslated by Google
Response from Property: Dear guest! Welcome to our Xiaduo Hotel and share your experience. Thank you very much for your high evaluation of Xiaduo. Thank you for your confidence and support. I believe that with your support and trust, Xiaoduo will have the confidence to continue to pursue excellence. At the same time, we are also honored to leave you with good memories during your trip. Looking forward to your visit again! I wish you a happy life!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on May 3, 2024
At the entrance of Nanhu Park, you can go for a walk in the beautiful Nanhu Lake in the morning and evening, which is convenient for travel. It is very close to the Tanxi Night Market, where there are many delicious foods. Good quality and low price. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest! Welcome to our Xiaduo Hotel and share your experience. Thank you very much for your high evaluation of Xiaduo. Thank you for your confidence and support. I believe that with your support and trust, Xiaoduo will have the confidence to continue to pursue excellence. At the same time, we are also honored to leave you with good memories during your trip. Looking forward to your visit again! I wish you a happy life!