9-16 Honmachi, Kita Ward, Okayama City, Okayama Prefecture, 700-0901, JapanView Hotel Details
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HOTEL MYSTAYS Okayama Guest Reviews
4.2/5
Very Good
187 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(187)
Positive reviews(180)
Reviews with photos/video(34)
Great location(24)
Awesome amenities(14)
Great value for money(14)
Convenient for shopping(9)
Many amenities(8)
Delicious breakfast(8)
Easy to get around(8)
Small room size(7)
Negative reviews(7)
Anonymous User
Standard Semi-Double Room-Non-Smoking
Stayed in Sep 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Sep 25, 2024
Staff were pleasant and the room was comfortable! Best part was that they can keep your luggage for you even after check out as long as you claim it by the end of the day, really helped with my post check out travels 😁 Will def rebook if I ever have the chance!
Response from Property: Thank you for staying at HOTEL MYSTAYS OKAYAMA. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments are deeply appreciated.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS OKAYAM frontdesk
Yi Ching
Standard Double Room-Non-Smoking
Stayed in Jul 2024
Family
5 review
4.0/5
Very Good
Posted on Jul 21, 2024
Location is great and easy to find. Staff are friendly and helpful. Room is not spacious but clean.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Okayama. We would also like to thank you for taking the time to provide us with your valuable feedback despite your busy schedule. As you mentioned, our hotel is located about a 5-minute walk from Okayama Station, making it a very convenient location. If you are visiting Okayama for sightseeing, we hope you will use our hotel as a base for sightseeing in Okayama. We are very grateful for the compliments you have given us about our staff's service. We will not rest on our laurels, and all of our staff will continue to work hard to further improve our service. Finally, all of our staff look forward to welcoming you again. HOTEL MYSTAYS Okayama Front Desk
Guest User
Comfort Twin Room
Stayed in Jun 2024
Family
3 review
2.7/5
Posted on Jun 25, 2024
i was disappointed as this place is now new ,rather refurbished and renovated. the bathroom smells bad from the shower curtain , seems did not wash or cheap quality.
the reception are not friendly and can not explain the car park rules. And we ask if we can have our water top up from the restaurant , the reception allowed and late the manager says this counter is closed until 5pm.
This hotel location is not family friendly , there are many night joints around . The location is great , easy access to the malls near by.
Overall value for money.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Okayama. We would also like to thank you for taking the time to share your valuable feedback with us during your busy schedule.However, we deeply apologize for the discomfort you experienced during your stay. We have always strived to keep our rooms and the hotel clean so that our guests can have a comfortable stay, but we are very embarrassed. We will strive to check our cleaning operations and strengthen our awareness so that this does not happen again.We also deeply apologize for the discomfort you experienced with our staff's customer service. We are very sorry. We will provide you with a discount coupon for the affiliated parking lot, which can be used for 1,100 yen from 3:00 p.m. to 10:00 a.m. the following day. You will be given a map of the parking lot at the front desk, so please feel free to ask a staff member for directions. The restaurant is also open from 5:00 p.m. for dinner. We apologize for the lack of information. There are also vending machines in the building, so please feel free to use them.As you mentioned, there are many restaurants and a large shopping center near the hotel. Our front desk staff is available 24 hours a day, so please feel free to contact us if you have any questions or concerns.Finally, all of our staff will continue to work hard to make our hotel even better so that you will visit us again.HOTEL MYSTAYS OkayamaReceptionこの度はホテルマイステイズ岡山にご手記う泊いただきまして誠にありがとうございました。また、お忙しい中貴重なご感想をお寄せいただきましたこと、重ねてお礼申し上げます。しかしながら、ご滞在中はご不快な思いをおかけしてしまいましたこと深くお詫び申し上げます。日頃よりお客様に快適にお過ごしいただけますよう、客室はもちらん館内の美化には努めているつもりではございましたが、お恥ずかしい限りでございます。今後はこのようなことがないよう、清掃時のオペレーションの確認や意識の強化に努めてまいります。また、スタッフによるお客様への対応に関しましてもご不快な思いをおかけしてしまいましたこと深くお詫び申し上げます。大変申し訳ございませんでした。提携駐車場は15時から翌日の10時まで1100円でご利用いただける割引券をお渡ししております。場所に関しましてはフロントにて地図をお渡ししておりますので、お気軽にスタッフまでお申し付けくださいませ。また、レストランはディナー時だと17時から営業しております。ご案内が不足し申し訳ございませんでした。館内には自動販売機のご用意もございますので、ぜひそちらもご利用くださいませ。おっしゃって頂きましたように、当館周辺には多くの飲食店が立ち並び、大型ショッピングセンターもございます。フロントスタッフは24時間対応しておりますので、なにかご不明点やご心配事がございましたらお気軽にお声がけくださいませ。最後になりますが、お客様にまた当館へご来館いただけますよう、スタッフ一同今後もよりよいホテルづくりを目指し精進して参ります。ホテルマイステイズ岡山レセプション
zeiling
Standard Semi-Double Room-Non-Smoking
Stayed in Sep 2023
Travel with friends
20 review
3.7/5
Posted on Oct 11, 2023
All the hotel staff in the hotel were very helpful and friendly to guests. highly recommended to all types of travellers.
Romain
Standard Semi-Double Room-Non-Smoking
Stayed in Jun 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jun 7, 2024
Great value for money, super clean, near the station, all good.
Response from Property: Thank you very much for staying at Hotel Mystays Okayama.We would also like to thank you again for your valuable feedback and evaluation of your stay.We are pleased to hear that you had a pleasant stay with us.Our hotel is located about 5 minutes on foot from the east exit of Okayama Station, so we hope you had a comfortable stay in terms of location.There are many restaurants around the hotel and you can enjoy Okayama's specialties.We have prepared a map of recommended restaurants at the front desk, which we hope you will find useful the next time you visit us.We are relieved to hear that you are satisfied with the cleanliness of the room.We will share this information with our cleaning staff and will do our best not to be embarrassed by your kind words.We hope you will visit us again when you come to Okayama.We look forward to welcoming you again.Hotel Mystays OkayamaReception
WillG
Standard Double Room-Non-Smoking
Stayed in Feb 2024
Couples
22 review
4.7/5
Amazing
Posted on Feb 24, 2024
Small but clean and well thought out room. Staff were very helpful, and location has many restaurants and conveniences.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Okayama.We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very happy to read that you were satisfied with your stay at our hotel.We would also like to thank you for your kind words, which will motivate all of our staff.We will continue to work hard every day to provide better service.Regarding the location, as our customers have said, it is about a 5-minute walk from the east exit of Okayama Station, and there are many restaurants in the surrounding area where you can enjoy fresh Setouchi fish and Okayama's local chicken.We have a restaurant map recommended by our front desk staff, so please feel free to contact us.Last but not least, we would like to thank you for taking the time out of your busy schedule to give us your feedback. All of our staff members look forward to the day when we can see our customers again.HOTEL MYSTAYS Okayamafront
Anonymous User
Standard Semi-Double Room-Non-Smoking
Stayed in Nov 2023
Solo travelers
3 review
4.5/5
Great
Posted on Nov 20, 2023
Decent stay, although can be quite noisy as the walls are quite thin. Thankfully, the hotel provides free ear plugs. Breakfast is the same everyday, a bit boring for those who stay for many nights. Other than that, location wise is OK, walkable distance from Okayama Station.
Response from Property: Thank you very much for staying at MYSTAYS Hotel Okayama.
We would also like to thank you for taking the time to share your experience with us.
We hope you enjoyed your stay.
The surrounding area is a vibrant city centre.
As our customers noted, earplugs can be purchased at the kiosk on the ground floor. We also have body towels and skin care sets.
Please take advantage of this.
As for breakfast, the menu changes depending on the season.
Please come again if you have the opportunity.
Thank you very much for your valuable feedback.
We look forward to seeing you again.
Reception at MyStays Okayama Hotel
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ホテルマイステイズ岡山 フロント
dwrt
Standard Semi-Double Room-Non-Smoking
Stayed in Aug 2023
Business travelers
91 review
3.0/5
Posted on Aug 17, 2023
First time in okayama. 7 mins walk to hotel. Will consider for the price
Cycypiscos
Standard Double Room-Non-Smoking
Stayed in Apr 2023
Couples
15 review
4.2/5
Very Good
Posted on May 1, 2023
the location is great , the room is a bit small but i guess it's really good for the price. my stay was great, overall
NY
Standard Semi-Double Room-Non-Smoking
Stayed in May 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on May 29, 2023
Great location which is close to JR Okaya Station / 岡山駅 and rooms were very clean :)
MC Shi
Standard Semi Double Room
Stayed in Mar 2023
Travel with friends
97 review
3.7/5
Posted on Mar 5, 2023
Is right at night spot area about 7-10 minutes walk from the JR station. Good for people wish to stay late. Front desk staffs are nice and helpful. Can’t ask for more for this price. A definite choice for limited budget guest. Even with a bath tub 👍
LosNarratos
Standard Double Room
Stayed in Mar 2023
Family
16 review
4.5/5
Great
Posted on Mar 11, 2023
The hotel is close to the Okayama station which is around 5-7 mins walk, and it’s so remarkable with the reception staff being so helpful and friendly.
Nice and accessible hotel for family travel😄
Guest User
Standard Double Room
Stayed in Dec 2022
Solo travelers
40 review
4.0/5
Very Good
Posted on Dec 27, 2022
A very nice hotel a short distance from Okayama station. The information center at the station is very good.
Response from Property: Thank you for staying with us and commenting all the way although you may be busy.As you mentioned, out hotel is close to Okayama station, loctaed within 5 minutes walk from the station.If you come to Okayama again you are very welcome to come here again.Thank you.HOTEL MYSTAYS OKAYAMA Front desk
Guest User
Comfort Twin Room
Stayed in Feb 2023
Couples
12 review
3.5/5
Posted on Feb 21, 2023
good place if you are hete to enjoy as it is right in the middle of bar area
Imam Baehaqi
Standard Double Room
Stayed in May 2022
Solo travelers
14 review
4.2/5
Very Good
Posted on May 14, 2022
I love the hotel room, close to the station and restaurants, also bar just down the street
Response from Property: Thank you for staying with us this time and commenting here all the way although you may be busy.We are very glad that you stayed comfortably.As you said, this hotel is close to the station and restaurants, that's why it is very convenient.We hope we see you again.HotelMyStays Frontdesk