Bono Hotel Pekanbaru Reviews

Great hotel with city view Swimming pool inside the hotel make it good facilities Recommended hotel for family packs and couples

Mntap bnget deh pokoknya, suasananya bikin kmi makin happy kiyowo deh

Hotel is good. Near by few indomaret n alphamart. Street foods available near by the hotel area. Upgraded to executive room for free

Bagus, nyaman

Room Cleanliness need to be addressed. Bfast was so so, staff not so friendly.

the hotel's amenities, including a well-maintained swimming pool and a spa offering indulgent treatments, added to the overall allure of Paradise Cove. The attention to cleanliness and safety protocols was evident, contributing to a sense of well-being during these uncertain times.

Bono is a good hotel, they have a good view. Good breakfast but sad the hospitality kinda bad.

DEAR MANAGEMENT PLEASE READ, 1. I checked in on January 6, you can check who the female front desk is on duty. Arrived at my table first who said "good afternoon" & your staff answered? "What do you want to do, sis?" I really shook my head. Can be trained again "good afternoon, can I help you?" Nice to hear & more professional. 2. I read the reviews but still hope to get a proper room. It turned out to be Zonk. The table, chairs were dusty, especially the headboard which was made of velvet, all dusty, the sheets, especially the pillowcases, were crumpled, dirty with lots of stains & hair (did you replace the sheets?), the toilet looked really good, just wipe it dry. Even the glass door looks like it's never been cleaned. 3. Along the hallway, the carpet has lots of big stains like water leaks/floods.

Friendly service, good facilities, cheap prices

A bit disappointed because breakfast was delivered to the room even though I took the room with breakfast so I could eat at the restaurant

Bed condition and room cleanliness not good

Worst experience while staying at the hotel. When the generator lights went out, it didn't turn on from 1 pm until dawn. Stayed on the 16th floor and went downstairs without any guidance or information from the hotel about what happened. The room was noisy, the sound of rain could be heard and the wind was coming in through the window gaps. We were promised compensation until August and we were contacted via local telephone if we were entitled to receive compensation, but when we wanted to reconfirm, we were told the voucher had expired.

ok bgttt