Spatel d'Annam - Imperial Boutique Spa & Hotel Reviews

Super friendly staff, always available and helpful. Would stay again. Hotel is close to the old town and the main sights

Best location in town, right next to the former imperial palace! The hotel is nice, and the staff are very friendly and helpful. The food was good too. Started in a premium room, it was a spacious room, but no windows looking outside. The smaller rooms seem to have windows though, some of them even have balconies. All in all, we had a great time. Hotel staff helped with arranging drivers too for excursions. Two thumbs up 👍👍

Hotel was ancient medical centre, smell nice with lemongrass everywhere. Friendly staffs and fine breakfast. Great location. Bedroom is basic.

I had a great experience here and hope to come back again. The accommodation and customer service are professional and friendly to tourists. The drinks and food are quite good.

There is basically nothing near the hotel but some cafes The only good thing is really close to the Royal City 5 minutes walk If you want to walk to the center D it takes half an hour and you have to walk over some bridges with quite a lot of cars The staff are nice The room includes one serving of fruit (1 serving for 2 days). The room is very big with 2 floors Whether it's good or not depends on how you look at it There are TVs on the upper and lower floors Shampoo smells a little strange not for everyone There are not many kinds of breakfast but there are even rice noodles and spring rolls which taste quite good Overall it's pretty good if you don't introduce the inconvenience

The location is very good, the breakfast is rich, and it starts at 6 am, which is convenient for eating before taking the morning flight. The staff is warm and friendly, especially thank the front desk girl tie n for her enthusiastic service, and the young male staff of the cafe recommended the nearby Hue rice noodle food. This is a good choice for visiting Hue.

Awesome place! Everything is expensive and rich. The service is great! Very clean and beautiful. And the beds are just a cloud)

It seems to be the site of the former Imperial Medical Clinic. The hotel is right next to the east gate of the Imperial City. The location is very good. The service staff is very friendly and the rooms are very unique. But maybe because it's so humid and the rooms are all on the first floor, the room has a musty smell. But overall it's still a very good hotel!

The hotel does not provide toothpaste or toothbrush.

I checked in late at night, but he took the trouble to guide me to the restaurant that was being cleaned up.

We had a wonderful stay at this hotel. The staff was incredibly friendly, attentive, and always ready to help. The hotel boasts a great ambience, complemented by a lovely restaurant and bar. The restaurant team went above and beyond to accommodate our special dietary preferences, which we greatly appreciated. Thank you for your exceptional hospitality—we will certainly recommend this hotel to our friends and look forward to staying here again!

Wonderful place to stay! Amazing location, great staff, perfect rooms with all of the luxuries you need for a wonderful stay in Hue. The rooms had comfortable beds and the included breakfast was delicious! The location was incredible and was the best way to experience the city. We absolutely recommend this hotel.

We stayed here for 4 nights at the end of November. We stayed in one of the suites. We love the location as it is in the old imperial city area. Tile floors in the room. Comfy beds. There is same day laundry service if you drop the clothes off before 10am.

Remote location ,poor dinner and breakfast . Service and. Management poor. Feels like a motel and rooms are like a garage. No outlook 8 foot to other room opposite. No comfortable chairs in reception or power outlets for phone. Staff did not have a service culture unlike all the previous places we have stayed in. TV had limited English stations. Rooms are noisy with trolley wheels on floors. Room allocated was terrible given hotel was not full . We were given 301 next to corridor and under staff accommodation.