Guest User
September 6, 2024
This hotel manages to combine the prices of a regular hotel with the ambiance of a youth hostel. The rooms (Eco suites) are nice, with balconies overlooking the Salzach River. The location is okay, with good parking and not far from the city center. Room service and, in general, the attitude of the staff ranges from disinterested to incompetent to catastrophic. There are many small things that don't fit, showing that the customer is not king here. We have repeatedly stayed here in several groups for several weeks due to seminars, and this experience has been consistently the same for all participants, regardless of the season. It seems the hotel’s management doesn't care about its guests at all.