Av. Libertador Bernardo O'Higgins 1449, Santiago, Región, Santiago, Metropolitana, 8320148, ChileView Hotel Details
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1 night
RQ Santiago Guest Reviews
4.3/5
Very Good
69 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(69)
Positive reviews(47)
Reviews with photos/video(14)
Negative reviews(4)
yangcy2003
Double Room Non smoking
Stayed in Aug 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 7, 2023
The room is clear and large, highly recommended for tourism and vacation people
李李圓園
Double Room Non smoking
Stayed in Feb 2024
Family
24 review
4.2/5
Very Good
Posted on Feb 16, 2024
Safe and convenient: Located in a commercial and residential area next to Av Alameda Libertador Bernardo O'Higgins, above an underground shopping mall, walking distance from Plaza de Armas and pedestrian street, but there is no sign on the avenue, so it is difficult to find.
Cost-effective: It is fully equipped with a refrigerator, microwave, kettle, and beautiful mountain views.
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Guest User
Double Room Non smoking
Stayed in Dec 2023
Travel with friends
16 review
5.0/5
Outstanding
Posted on Jan 22, 2024
The room is cleaned every day and mineral water is delivered. The hotel room is large and the location is very convenient. There are many attractions around and there is also a Metrobus station.
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Banruochuan
Single Apartment
Stayed in May 2024
Solo travelers
45 review
4.7/5
Amazing
Posted on May 27, 2024
It is very close to the airport bus terminal. The junior suite is on a high floor and has a view not only of the city but also of the surrounding mountains. Great experience! recommend!
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Helen
Double Apartment Non smoking
Stayed in Apr 2023
Couples
28 review
5.0/5
Outstanding
Posted on Apr 7, 2023
The facilities are complete, the sanitary conditions are good, the travel is convenient, and the service is warm and friendly.
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Guest User
Double Room Non smoking
Stayed in Mar 2023
Family
20 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Very good hotel, very close to the Presidential Palace, in a safe neighborhood. The room is a bit small
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Anonymous User
Double Room Non smoking
Stayed in Jan 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 30, 2023
The location is very good, the room is large, the configuration is very good, and the breakfast is also liked
We were overcharged for 2 people staying in the room. Never seen this happen before. I paid for a room for 2 people, and when I got there they charged us an extra 80 USD for two people to stay in the room. We had no choice but to pay. Then we got to the room just to find out the tiny bathtub with plastic curtains where you shower, old furniture, soft bed and old hair dresser. Oh, and the Wifi didn't work the entire time we were there. Don't stay here.
Response from Property: We appreciate your feedback on your stay at RQ Stay Santiago. We apologize for the inconveniences you encountered with the room charges, amenities, and WiFi. We will address these issues to ensure a better experience for future guests. Thank you for sharing your concerns.
Luciano C
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 8, 2024
An excellent experience. The accommodations fully met the needs of our group. The hotel staff was super helpful and attentive, especially Ronie, who was always helpful and dedicated himself to helping us with information about the city and getting around.
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Response from Property: Obrigado por compartilhar sua experiência positiva no RQ Stay Santiago! Ficamos felizes em saber que a acomodação atendeu às necessidades e expectativas do seu grupo e que a equipe, principalmente Ronnie, foi prestativa e atenciosa. Esperamos recebê-lo novamente em sua próxima visita!
Xande m
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 30, 2024
Everything was great!! From arrival to departure, the service from the staff is wonderful, they are extremely polite and do everything they can to please. The receptionists Ronnie, Michelle and Madelayne were extremely hospitable and kind to us. We came for the Santiago marathon, we were 200 MTA from Palácio Lá Moeda, and about 400 from the metro station. The hotel is located in the middle of a business center, very well served, with 2 supermarkets, pharmacy, cafe and snack bars, and this makes a huge difference. Another point, our room was very good with a bedroom, living room, kitchen and bathrooms. The breakfast is very delicious (the best 🍓 I've ever had). The maids are always very respectful and attentive to us. Another cool point is that by walking a few blocks you are close to several tourist attractions. I recommend it to anyone looking for a calm and peaceful environment for their holidays. We will definitely return.
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Response from Property: Obrigado pela avaliação detalhada sobre sua estadia no hotel RQ Stay Santiago! É ótimo saber que você teve uma experiência positiva, desde o atendimento dos funcionários até a localização e as instalações do hotel. Agradecemos por compartilhar sua opinião e por recomendar o hotel para outros viajantes em busca de um ambiente calmo e tranquilo para as férias. Esperamos vê-lo novamente em breve!
Paradise41423051111
Stayed in Apr 2024
Travel with friends
5.0/5
Outstanding
Posted on Apr 29, 2024
Very good hotel, excellent staff, super friendly and helpful, very well located, next door there is a supermarket and several conveniences.
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Response from Property: Obrigado pela sua avaliação positiva sobre o hotel RQ Stay Santiago. Ficamos felizes em saber que sua experiência foi agradável e que apreciou a localização conveniente e o atendimento dos funcionários. Esperamos recebê-lo novamente em breve!
Cristiane L
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 29, 2024
The pillows are very soft, the bed linen is wonderful, the view is incredible, we stayed on the twenty-first floor and the location is perfect.
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Response from Property: Obrigada pelos ótimos comentários, Cristiane L! Ficamos felizes em saber que você gostou dos travesseiros macios, da roupa de cama maravilhosa e da vista incrível que o RQ Stay Santiago tem no centro da cidade. Estamos ansiosos para recebê-lo de volta em nossa localização perfeita.
Jeannette E
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 21, 2024
It seems to me that they were all very kind, with excellent attention and disposition. Everything very clean, exquisite buffet breakfast. Central location, close to everything. Only recommendation: lack of a smoking terrace on the upper floors to avoid having to go down and leave the building.
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Response from Property: ¡Gracias por compartir tu experiencia en el RQ Stay Santiago, Jeannette E! Nos alegra saber que recibiste una excelente atención y disfrutaste de un desayuno buffet exquisito. Tomamos nota de tu sugerencia sobre una terraza para fumadores en pisos altos. Esperamos verte de nuevo pronto.
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 18, 2024
Excellent hotel. Very close to the Metro, very close. Also close to Lá Moneda. New installation, clean and organized. Employees grade 10.