Hotel Apartment (Shanghai National Convention and Exhibition Center Jiangqiao Old Street Branch) Reviews
Hotel Apartment (Shanghai National Convention and Exhibition Center Jiangqiao Old Street Branch)
1F (Front Desk), No.3 Lane 129 Huajiang Road, Jiading District, Shanghai, 201803, ChinaView Hotel Details
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Hotel Apartment (Shanghai National Convention and Exhibition Center Jiangqiao Old Street Branch) Guest Reviews
4.2/5
365 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(365)
Positive reviews(343)
Reviews with photos/video(158)
Great value for money(23)
Easy to get around(17)
Awesome amenities(16)
Friendly front desk staff(14)
Great location(10)
Average sound insulation(5)
Many amenities(5)
Perfect for business trips(4)
Negative reviews(22)
Herah21
Queen Room
Stayed in Jul 2024
Business travelers
24 review
4.0/5
Very Good
Posted on Oct 13, 2024
The room was just ok for the price .
Response from Property: 您的滿意是我們最大的責任與榮幸,小萊致力於為客人提供卓越的服務;您的到來及肯定是我們不斷進步的動力與方向,非常感謝您對小萊的肯定及支持,可惜沒有滿滿愛心小萊期待朋友的五星哦~ 我們真誠的期待與您的再次相見。酒店距離海華醫院,安國醫院,步行二十分鐘左右的路程,是您商務出差和旅遊的首選,祝您生活愉快
Leo94
Special Queen Room
Stayed in Jun 2023
Solo travelers
22 review
5.0/5
Outstanding
Posted on Jul 3, 2023
Great place convenient location, clean and easy to find . People at reception is polite and patient. Worthy
Response from Property: Your satisfaction is our greatest responsibility and honor. Xiao Lai is committed to providing guests with excellent service; your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of Xiao Lai. It is a pity that you are not satisfied. Xiaolai is full of love and looks forward to your five-star rating~ We sincerely look forward to seeing you again. The hotel is about a 20-minute walk from Haihua Hospital and Anguo Hospital. It is your first choice for business trips and tourism. I wish you a happy life.
Shanzfz
Special Queen Room
Stayed in May 2023
Business travelers
11 review
4.0/5
Very Good
Posted on Jul 5, 2023
Good for students. Not interested to stay again. Very small size room.
Response from Property: Your satisfaction is our greatest responsibility and honor. Xiao Lai is committed to providing excellent services to our guests; your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of Xiao Lai. It is a pity that you are not satisfied. Xiaolai is full of love and looking forward to your five-star rating~ We sincerely look forward to seeing you again. The hotel is about a 20-minute walk from Haihua Hospital and Anguo Hospital. It is your first choice for business trips and tourism. I wish you a happy life.
Nana Kay
Queen Room
Stayed in Apr 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 5, 2024
I love the place
Response from Property: "衹要您住的舒心我們就很開心,我們一直致力於打造無與倫比的入住體驗,我們會再接再厲。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標,我們會不斷努力和創新,令旅途盡善盡美,也希望鉑萊酒店公寓會成為您每次下榻魔都上海的首選,期待您的再次光臨見證我們的進步喲!(づ ̄ 3 ̄)づ
Guest User
Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The company arranged a business trip and placed an order to stay in this hotel temporarily. The front desk service was very good and the location was good. The subway station was only a few hundred meters away. The room was clean and warm.
Original TextTranslated by Google
Response from Property: "As long as you have a comfortable stay, we are very happy. We have been committed to creating an unparalleled stay experience and we will continue to work hard. When traveling, a comfortable stay is the expectation of every traveler and the ultimate goal of hotel services. We will continue to work hard and innovate to make the journey perfect. We also hope that Platinum Hotel Apartments will be your first choice every time you stay in Shanghai. We look forward to your visit again to witness our progress! (づ ̄ 3 ̄)づ
Guest User
Premium Queen Room
Stayed in Mar 2024
Business travelers
16 review
1.0/5
Posted on Apr 21, 2024
First, the sanitation in the hotel is very poor, including the problem of bugs on the walls of the hotel. It can be said that the hotel is not cleaned properly, which is why there are bugs. And there is a blood problem on the pillow. The merchant told me that it was motor oil. Is this explanation easy to explain? Such an explanation is a perfunctory behavior. If your hotel is clean, there will be no bugs. It proves that your hotel is not clean, so there are bugs. I don’t agree with your explanation. The red motor oil on the pillow... So I suggest that everyone check carefully whether there are bugs in the room or on the pillow when checking in. It is very important. If you can’t say it, I will say it for you. It is that a guest above put blood on the pillowcase. And it does not mean that the customer above did not react. It does not mean that I did not react. Hygiene: Poor Environment: Poor Service: Poor
Original TextTranslated by Google
Response from Property: First of all, thank you for letting us know the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. After you checked out, our hotel also tried to contact you to apologize and make up for your dissatisfaction with your stay at our hotel. However, no matter how we compensate, we cannot meet your requirements. We are deeply sorry again.
Guest User
Premium Queen Room
Stayed in Mar 2024
Other
97 review
4.2/5
Very Good
Posted on Apr 2, 2024
The room is relatively simple, but the price is there. Generally speaking, the price cannot be expected to be high, so choose a better accommodation and experience and spend more money.
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest responsibility and honor. Xiao Lai is committed to providing excellent services to our guests; your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support of Xiao Lai. It is a pity that you are not satisfied. Xiaolai is full of love and looking forward to your five stars~ We sincerely look forward to seeing you again and wish you a happy life
Anonymous User
Special Queen Room
Stayed in Feb 2024
Business travelers
16 review
1.0/5
Posted on Mar 29, 2024
It's far from the subway station. The room is shabby
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing to stay in our hotel. We are deeply sorry that your stay was unpleasant. The subway station is about 500 meters away from our hotel. Although the store looks small, it is newly renovated and has everything. Thank you again for your feedback.
Guest User
Business Queen Room
Stayed in Mar 2024
Other
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Very nice, the room is very clean
Original TextTranslated by Google
Response from Property: "As long as your stay is comfortable, we are happy. We have been committed to creating an unparalleled stay experience, and we will continue to work hard. Having a comfortable stay when away from home is the expectation of every traveler, and it is also the ultimate goal of hotel service. We will continue to work hard. and innovation make the journey perfect. We also hope that Platinum Hotel Apartment will be your first choice every time you stay in the magical city of Shanghai. We look forward to your visit again to witness our progress! (づ ̄ 3 ̄)づ
Anonymous User
Special Queen Room
Stayed in Apr 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 11, 2024
Clean and hygienic, good service, convenient transportation, many restaurants nearby, and convenient to the subway station
Original TextTranslated by Google
Response from Property: "As long as you have a comfortable stay, we are very happy. We have been committed to creating an unparalleled stay experience and we will continue to work hard. When traveling, a comfortable stay is the expectation of every traveler and the ultimate goal of hotel services. We will continue to work hard and innovate to make the journey perfect. We also hope that Platinum Hotel Apartments will be your first choice every time you stay in Shanghai. We look forward to your visit again to witness our progress! (づ ̄ 3 ̄)づ
Guest User
Special Queen Room
Stayed in Oct 2023
Business travelers
48 review
2.0/5
Posted on Nov 27, 2023
Ok Ok
Health: OK
Environment: Average
Service: Average
Original TextTranslated by Google
Response from Property: Xiao Lai thanks you very much for your support to our hotel. Thank you for taking the time out of your busy schedule to evaluate Xiao Lai. You have had a very bad accommodation experience and Xiao Lai is very sad... Platinum Hotel Apartment Shanghai Jiangqiao Old Street Branch is about a 5-minute walk from Jiayi Road Metro Station; it is about a 20-minute walk from Haihua Hospital and Anguo Hospital; it is close to Shanghai Hongqiao Railway Station and Shanghai International Exhibition Center, with convenient transportation. We are looking forward to all our respected customers staying at the store.
Guest User
Special Queen Room
Stayed in Jan 2024
Other
45 review
2.0/5
Posted on Feb 17, 2024
I advise this store to close during the Spring Festival. There is no front desk, no cleaning, what's going on? Who strangled you to open the store?
Original TextTranslated by Google
Response from Property: Thank you very much for your support of our hotel. Thank you for taking the time out of your busy schedule to evaluate Xiao Lai. Xiao Lai is very sad that you have a very bad accommodation experience. We are deeply sorry for the problem you mentioned. It is indeed due to the shortage of staff at the end of the year. There are only staff on duty. We will make improvements.
Anonymous User
Queen Room
Stayed in Jun 2023
Other
1 review
3.0/5
Posted on Jul 31, 2023
I really don't know what the cleaning lady was thinking. She threw the clothes on the floor and they were all covered in oil. This is the first time I've seen this.
Original TextTranslated by Google
Response from Property: Xiao Lai thanks you very much for your support to our hotel. Thank you for taking the time out of your busy schedule to evaluate Xiao Lai. You have had a very bad accommodation experience and Xiao Lai is very sad... Platinum Hotel Apartment Shanghai Jiangqiao Old Street Branch is about a 5-minute walk from Jiayi Road Metro Station; it is about a 20-minute walk from Haihua Hospital and Anguo Hospital; it is close to Shanghai Hongqiao Railway Station and Shanghai International Exhibition Center, with convenient transportation. We are looking forward to all our respected customers staying at the store.
Guest User
Queen Room
Stayed in May 2024
Other
68 review
4.7/5
Amazing
Posted on Jun 15, 2024
After experiencing the stay many times, I will choose again
Original TextTranslated by Google
Response from Property: "As long as your stay is comfortable, we are happy. We have been committed to creating an unparalleled stay experience, and we will continue to work hard. Having a comfortable stay when away from home is the expectation of every traveler, and it is also the ultimate goal of hotel service. We will continue to work hard. and innovation make the journey perfect. We also hope that Platinum Hotel Apartment will be your first choice every time you stay in the magical city of Shanghai. We look forward to your visit again to witness our progress! (づ ̄ 3 ̄)づ
Guest User
Special Queen Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 29, 2023
The hotel is clean, spacious and bright. The facilities are convenient and the transportation is convenient. The surrounding restaurants are also convenient. The service is very good and enthusiastic. It is affordable for holidays. I am very satisfied with my stay
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest responsibility and honor. Xiaolai is committed to providing guests with excellent services; your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much for your affirmation and support for Xiaolai. Unfortunately, there is no full of love Xiaolai looking forward to the five-star rating from friends~ We sincerely look forward to seeing you again. The hotel is about 20 minutes' walk from Haihua Hospital and Anguo Hospital. It is your first choice for business trips and tourism. I wish you a happy life.