Mercure Hotels in Tirana

It’s in a great location, very close to a lot of attractions that tourists will want to meet. Staff are very friendly and accommodating.

The standard rooms are big. Room cleaned daily and toiletries and mini bar provided. Breakfast was included in the rate and offered a selection of cereals, fruit, hot items, bakery etc. live music in the bar on Friday night. Limited English tv channels. Excellent staff always helpful inc making a to go breakfast at 3.30 am.

The facilities and service level are average, it is not a 5-star hotel, at most it is a 4-star level of international chain brands. The front desk management is poor, but the housekeeping staff has a good attitude.

At the reception as said in all reviews you have to leave 100 euros of capra and 8 euros per person per day for taxes ...e even if I said and showed that on the booking site there was written 1.70 per person he doesn't care!! So it would be the case that the site itself updates because it is a joke!!! I had to add EUR 32 to my booking so there was not all this convenience! The hotel is well and clean, but the rooms are small coats and broken boxes are not just 4 stars!! There is no very low breakfast includes neither coffee nor tea nor cappuccino but only cold milk and ace juice! Dinner if you have a full pension is not even included water, no food you can choose or that or that the card menu is not included in the full pension . absurd!!! Then at the end you don't eat badly, but it's really little to stay with hunger!! I never seen such a thing!!! Thanks to your dreams!!

The room was nice and clean. The breakfast was good. The hotel is in a great location, right near the square and close to all the attractions. The hotel has parking, which is free.

A disappointment!!! We booked and payed for one night in AS Tirana, in advance. Once we got there, at the check in, the reception staff told us we had to pay an extra fee which was composed by the city fee and mandatory fee: 20€/person/night. Honestly, this price does not make any sense. This is almost the price for one night! No receipt with the described fees were provided to us! In any moment this was informed in the reservation and this never happened before in any hotel in Albania. After some research on this, we noticed this already happened to other people and the values vary a lot. Watch out for this! Regarding the room, the hotel apparently have 4 starts, but the floor was lifted up due to water and there was only one blanket. The breakfast was super poor, with very few options. The existing options runned out very fast and we had to wait a lot of time for the food to be replaced. In terms of location, its a 25min walk from the city center and its not easy to find the hotel. The internet was good. Overall, not pleased with this choice, and due to the extra fees we are relieved that we only stayed one night! Suggestion for the hotel: include this on the price!

Clean, sanitary, large space, two new bottles of purified water are placed in the room every day, and towels are changed every day as scheduled. The buffet in the restaurant is also delicious, with different meals every day.

The staff are very friendly and eager to be helpful. The room is fine, though some little things would improve it. There is no soap dish or shelf in the shower to put the soap or little shampoo and body wash bottles so they must be placed on the floor. There is nowhere to put the toilet paper roll either. They leave it for you on the sink edge - where it could get soaked if you keep it there [There is a douche though for those who don't use toilet paper]. There is only one available electrical outlet but it is conveniently located beside the bed. There were only three hangers and no hooks (this doesn't matter to us as we have our own travel hangers). There is a smart TV in the room which can play You Tube or your streaming services if you log into them. There is a refrigerator. The room has good black out curtains and there was no disturbing street noise. The breakfast is excellent. You help yourself to the food at the buffet. There are eggs, crepes, feta cheese, sliced hard cheese, some sort of deli meat slices, pickled cucumbers and peppers, olives, cucumbers, tomato, various fruits, .5% fat yogurts, excellent preserves, a Nutella type spread, white and whole wheat bread and croissants. They take your order for coffee or tea and it's brought to you. Cappuccinos are one of the choices. There is no safe in the room, so if that is a requirement for you go elsewhere. Also if you use hair conditioner or body/hand lotion bring your own. We wanted to be environmental but there is no ”Do Not Disturb” sign so we told them we didn't need our room serviced/cleaned. We returned to find that they had replaced all of the towels and even changed the sheets. I had left my towel clipped onto a hanger to dry so it should have been obvious that I intended to reuse it. Oh well- we tried.

The location of the hotel is very good, but the facilities are old, the 24 square meters room is really cramped, the breakfast is not self-service, the service attitude is not mentioned, very good, but the price of more than one thousand is really too bad, the environment and facilities of the domestic express hotel are top hotels price