Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, nine pools, 13 restaurants and bars, private beach, or family zone. We’re less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we’re less than two hours from Sian Ka’an Biosphere Reserve.
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4.1/5
Very Good
Cleanliness4.0
Amenities4.0
Location4.1
Service4.1
All 103 Reviews
Surroundings
Airport: Tulum International Airport
(40.6 miles)
Landmarks: Playa Chemuyil
(250 ft)
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Rooms
Guest Reviews
Services & Amenities
Policies
11
King Suite With Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Room Details
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5
Two Queen Room with Enclave Ocean View
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Blackout curtains
Bedding: Blanket or quilt
Room Details
Check Availability
1
Room, 1 King Bed, Resort View
1 King bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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10
King Room With Partial Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Braille signs
Lowered sink
Coffee maker/teapot
Room Details
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Show 22 Remaining Room Types
Guest Reviews
4.1/5
Very Good
103 reviews
Verified Reviews
Cleanliness4
Amenities4
Location4.1
Service4.1
Average for similar properties in Tulum
Most MentionedGuest Impressions
Guest User
August 26, 2024
We had a great time! Plenty of activities to do in plenty of things to see oh just a wonderful location. My only complaint is I was in Kassav four and the ice machine was never repaired the week I was there. I have to make that statement because it’s such an inconvenience to go to the other castles or qualifies so it’s all a complaint,
Guest User
May 7, 2024
The whole experience was excellent. The gentleman at the front Sebastian was very attentive on a daily basis. Would send us emails or text every day making sure everything was OK. Definitely would visit this location again. 
Caibianshijie
December 10, 2024
The room is a bit old, but the facilities are quite complete. The restaurant quality is also OK, and the services are also good! Overall, it is still recommended!
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private beach area
Spa
Additional charge
Massage room
Gym
Private Parking
Free
Car rentals
Bar
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Water park
Water slide
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Outdoor swimming pool
Pool with view
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Valet parking
Free
Transportation
Taxi booking service
Car rentals
Front Desk Services
Currency exchange
Tour and ticket booking service
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Hair and beauty salon
Gym
Massage room
Spa
Additional charge
Beauty and makeup
Body care
Yoga session
Activities
Private beach area
Gaming area
Water park
Water slide
Beach umbrellas
Public Areas
ATM
Elevator
No smoking in public areas
Garden
Cleaning Services
Laundry service (on-site)
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Playground
Childcare service
Additional charge
Kids' club
Children's meals available
Kids' board games/puzzles
Children's pool
Business Services
Conference room
Additional charge
Business center
Wedding service
Multi-function room
Coworking spaces
Accessibility
Accessible rooms available
Handrails in hallways
Safety & Security
CCTV in public areas
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2022
Number of Rooms: 734
Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. Spend the day at our luxury spa, nine pools, 13 restaurants and bars, private beach, or family zone. We’re less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we’re less than two hours from Sian Ka’an Biosphere Reserve.
Frequently Asked Questions
Which popular attractions are close to Hilton Tulum Riviera Maya All-Inclusive Resort?
Hilton Tulum Riviera Maya All-Inclusive Resort nearby attractions include Playa Chemuyil, 250 ft from your search (straight-line distance).
What are the hotel amenities at Hilton Tulum Riviera Maya All-Inclusive Resort?
Where is Hilton Tulum Riviera Maya All-Inclusive Resort located?
The hotel address is Carretera Cancun Tulum 307.
Is Hilton Tulum Riviera Maya All-Inclusive Resort pet friendly?
No, pets are not allowed at Hilton Tulum Riviera Maya All-Inclusive Resort.
How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?
Prices at Hilton Tulum Riviera Maya All-Inclusive Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What are the check-in and check-out times at Hilton Tulum Riviera Maya All-Inclusive Resort?
Check-in at Hilton Tulum Riviera Maya All-Inclusive Resort is 16:00, and the check-out time is until 12:00.