Georgieboy
November 10, 2024
This place is in a fantastic location, just steps from three major stores and within a short walk of the station, making it easy to get around. It’s also close to popular attractions, which is convenient. Unfortunately, the service didn’t match the great location.
The issues started with check-in. Despite sending my passport and other required information well before my arrival, the process was still incomplete by check-in time, and I hadn’t received my entry code. Additionally, the cleaning service didn’t arrive, leaving me wishing I had chosen an Airbnb instead. When I requested a refill on some items, my request was ignored, which was frustrating. To top it off, I learned too late that luggage storage needs to be prebooked before checkout—a detail that wasn’t mentioned anywhere.
Overall, while the location was ideal, the service left a lot to be desired and made for an unpleasant experience.