Top 5-Star Hotels in Wuxi

We received a complimentary upgrade, as we had not yet received our purchased tickets to Nianhua Wan due to not having the China identity (as informed by trip agent & hotel). The breakfast provided was satisfying, offering a good start to our day. Despite the hotel's older appearance, it is well-maintained, ensuring a comfortable and enjoyable stay. Overall, we were pleased with our experience and appreciated the hotel's efforts to accommodate us.

Roucase Boutique hotel offers a great value for money! You get a 5-star environment, amazing swimming pool, caring and hospitable staff and a spacious comfortable room for the price that is twice lower than other 5-star hotel options in China. We really enjoyed staying at this hotel for two days. Very good coffee and fresh juices at breakfast were a great plus! We were very grateful to the hotel staff for helping us with all our requests and will be happy to come again!

A true smoke-free service apartment. Service of staff is good. Reception went the extra mile in assisting to help book a cab when didi rejected our booking. Not fascinated by the breakfast, though it does get you fill-up. Liked the fermented beancurd with porridge. My kid likes the playroom located next to the breakfast area. He had a short session daily there after we had our breakfast.

The hotel is rated as a five-star hotel, but the interior is very old-fashioned and mediocre. The TV is equipment from 15 years ago, and the foreign signal cuts out every five minutes. Although we brought children and the hotel description mentioned child-related amenities, there were no children's bathrobes or slippers. After calling, we were given adult versions instead. The mattress was okay, but the water flow in the bathroom was almost non-existent, and the ceiling shower was basically unusable. When checking in, they directly informed us that there would be no hot water starting from 8 AM the next day, with no apologies, just saying that if you need hot water, don't use it after 8 AM the next day. This is the quality of their five-star rating.

Relaxing one night stay with a friend, RSun was a perfect place to chill. Thanks to the wonderful service from Turbo, smooth check in and room upgraded to a suite. His spoken English was good and he was very helpful during our stay. The suite was huge, beautifully decorated, comfortable and clean. We made use of the hot springs and enjoyed our time there. We visited in February so the hotel and springs were not busy. Food in the restaurant was delicious local cuisine. We received special dish as it was the last day of the ***** new year holiday. We communicated using a translator app. I would have liked the downstairs bar to be open. There was a good breakfast selection which was refilled. I would choose to stay here again.

I would recommend the hotel for other foreign travellers. I appreciated very much, that even some people of the breakfast staff spoke English. Makes it much easier for guests, which cannot speak Mandarin. Everything else also on a very good standard.

Beautiful resort hotle. Meticulously cared garden coveres 70% of the hotel ground. Excllent location. walking distance to ”Mei Yuan” park and pedestrain path @ the wetland by the lake. Trees, flowers, forgs, toads, ducks and birds. it's a symphony of nature. Both morning buffet and formal Chinese restaurant are very good. Full of seasonal ingredients, local delicacies. delicious. We ate all our meals in the hotel during our stay. Definetely will come back for vacation next time.

I had a great stay here. Excellent bed, bath tub, swimming pool etc. The hotel is a little old and is tough to spot at first but I loved it here. It was nice and quiet, easy check in etc. Tons of things around, I recommend the ”#65 coffee shop” up the street. The pool was good. The changing room in the pool was a bit old but it didn't affect me. Nice gym. Staff were all very pleasant, easy to get deliveries etc. Would definitely stay again. Excellent for the price especially.

Hotel is 10 minutes taxi ride from Wuxi station. 100 metres from Center 66 luxury mall with many eateries nearby.

First of all, the service staff is definitely very good, the front desk staff is quick and the service is professional. The pillow and water delivery are also very responsive. The cleaning is also very good. But the hardware of the hotel room is not good. 1. The room is obviously separated by a suite, and there is a door in the middle, which leads to very poor sound insulation. The conversation next door can be heard clearly. There is no privacy at all, and rest is also affected. 2. Because the room is separated, the toilet is obviously added later. The whole toilet is very small. After the child goes in, the adult has no space to help wipe the buttocks, and must come out to wipe. The small area is fine, and the exhaust fan is also installed in the outside aisle, and the smell is slow to dissipate. 3. The sliding door track of the bathroom is stuck, and it can't be moved or closed. Adults must watch the children and don't run into the bathroom when taking a bath. The shower bracket has no support, so you can only take a bath with your hands. 4. We booked a parent-child room. After staying in so many parent-child rooms, the first time I saw a parent-child room was two 1.1-meter small beds. Other hotels have two beds, one large and one small. Since they are all small beds, no matter if it is two adults or one big and one small (the child is only 110cm tall), they can't squeeze in. I stayed on the sofa for two nights. When the front desk asked me how I rested, I didn't know how to answer. Two 1.1 beds are the configuration of a standard room! How can you sell it at the price of a parent-child room! ? 5. After checking in, I found that for the same price, ** platform also includes two tickets to Sunac Park and Water World! I can only blame myself for not comparing prices on multiple platforms, but this difference is really too much. I also participated in the construction of Sunac Park back then. But from the hardware facilities of this room, I can imagine how Sunac leaders ordered to separate suites and sell more rooms. I think the service staff may be helpless. After all, they can't change anything and can only make up for it through service. But I will never go to such a hotel again.