Block A, Jingfa Building, Fengcheng 2nd Road, 132 Weiyang Road, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
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UrCove by HYATT Xi'an Jing kai Guest Reviews
4.8/5
Excellent
1292 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1292)
Positive reviews(1282)
Reviews with photos/video(371)
Easy to get around(216)
Friendly front desk staff(163)
Close to metro(143)
Classy environment(109)
Delicious breakfast(82)
Many amenities(67)
Convenient parking(44)
Stayed multiple times(11)
Negative reviews(10)
Wee-Giap Tan
Superior Double Room
Stayed in Oct 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 1, 2024
It’s a quiet and very comfortable hotel. The staff are very helpful and the lounge feels at home. The interior layout of the rooms feels very spacious and separate toilet and bathroom are really nice.
Response from Property: Dear yifei family, hello! Sincerely thank you for your recognition of the hotel's quality and service. Because of your trust in the hotel, we will strive for perfection and do our job well. Xi 'an Economic Development Yifen Hotel will always be your most comfortable harbor in Xi 'an, and will always be your sincere friend, achieving a hygienic, safe and meticulous service experience. I look forward to your coming again and wish you all the best ~
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
It was a very good stay, and the service was great. Location is perfectly beside the metro station which makes it very convenient to move around.
Nearby there are plenty of food shops and convenience stores too.
Response from Property: hello, thank you for choosing the Yifei Hotel, a brand of Hyatt Group, and for your good comments on the hotel in your busy schedule. Our first task is to provide an excellent guest experience. Your comments have given us positive affirmation, and our efforts and dedication to "friends" to create a positive and lasting experience. We sincerely look forward to bringing you a better and better service experience in the near future. Thank you.
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Oct 30, 2024
Staff were helpful. Easy access to metro line 2. Breakfast area is small. Coffee is mild. Allie guests to smoke in non smoking room.
Response from Property: Although it is very intimate, it still failed to get all five points of praise from the little master, but the little master's almost will definitely be a spur to the Eté, on the way forward, UrCove will make persistent efforts, looking forward to the next unexpected encounter with the little lord
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Couples
4 review
4.0/5
Very Good
Posted on Oct 29, 2024
Close by train station. Room is getting well used. Small breakfast area. Front desk receptionists are very helpful.
Response from Property: Although it is very intimate, it still failed to get all five points of praise from the little master, but the little master's almost will definitely be a spur to the Eté, on the way forward, UrCove will make persistent efforts, looking forward to the next unexpected encounter with the little lord
Guest User
Superior Double Room
Stayed in Aug 2024
Couples
4 review
4.7/5
Amazing
Posted on Oct 2, 2024
I was very impressed by this hotel on all fronts.
We arrived very early, hoping just to leave our bags and return in a few hours to check in, and the front desk staff very kindly arranged for a room to be cleaned early in order to let us check in. I have to say the customer service we received was excellent at all stages of our three night stay.
The room itself was very impressive and spacious with a huge bed, luxe bathroom and electronic WC.
The breakfast offering was of a good standard and the lounge area with indoor/outdoor seating had a nice ambiance.
Laundry facilities were very good with fast industrial washer dryers. The gym facilities looked quite limited with only two machines but this wasn’t a concern for us.
Location was fine and a one minute walk to a metro station, DiDi drop offs were also very simple right outside the hotel.
I would very happily stay in this hotel again and would recommend it to travellers to Xian.
Response from Property: Although it is very intimate, it still failed to get all five points of praise from the little master, but the little master's almost will definitely be a spur to the Eté, on the way forward, UrCove will make persistent efforts, looking forward to the next unexpected encounter with the little lord
Anonymous User
Superior Room (2 beds)
Stayed in Nov 2024
Family
3 review
4.7/5
Amazing
Posted on Dec 18, 2024
Stay was good. Gym is small with just 1 treadmill and 1 equipment.
Response from Property: Dear guest, we apologize for the unpleasant experience you had during your stay, and we will continue to work hard to improve ourselves, sincerely accept your criticism, and sincerely invite you to supervise and witness our growth, we look forward to your next visit, we will always welcome every guest with better service, and finally, we wish you a happy life, sincerely thank you for your evaluation, and hope you can stay again and provide valuable suggestions.
Guest User
Superior Double Room
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 16, 2024
We loved our stay at UrCove. Clean, spacious room and great location! Highly recommended
Response from Property: Being a hotel that Qin Qin likes makes Xiao Fei very happy! Good times always pass quickly. After meeting you, I can only wait for the next chance to meet you. Time will change, but Xiao Fei will always be here. Here, we have prepared a warm "home" for you, and we look forward to you coming home often!
Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
13 review
4.2/5
Very Good
Posted on Jun 29, 2024
Easy (3-min walk) to get to the subway station Shitushuguan of line 2 which leads to most of the tourist attractions. Got an excellent massage shop at the Jing Kai Building (3/F) next to the hotel building.
Response from Property: Hello, thank you for choosing the Yifei Hotel, a brand of Hyatt Group, and for your good comments on the hotel in your busy schedule. Our first task is to provide an excellent guest experience. Your comments have given us positive affirmation, and our efforts and dedication to "friends" to create a positive and lasting experience. We sincerely look forward to bringing you a better and better service experience in the near future. Thank you. General Manager Tiger Tiger
JChen
Superior Double Room
Stayed in Oct 2023
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Service is good despite checking in at late hour. There’s some construction around but it’s still ok. There’s a train station within 1 min walk from hotel.
Hotel entrance is a 1 min walk from the main road. And there’s a 24 hour convenient store next to the hotel.
6/8
Response from Property: Dear guest, first of all, thank you for your choice and trust in us. Our room has smart home appliances such as mini bars, capsule coffee machines, and small refrigerators, dedicated to creating a comfortable and convenient check-in experience for guests. Looking forward to your next stay and wishing you a pleasant life~General Manager Tiger 虎
Guest User
Superior Double Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
It was a pleasant stay for us, great location and friendly staffs. Highly recommended!
Response from Property: Hello, thank you for choosing the Yifei Hotel, a brand of Hyatt Group, and for your good comments on the hotel in your busy schedule. Our first task is to provide an excellent guest experience. Your comments have given us positive affirmation, and our efforts and dedication to "friends" to create a positive and lasting experience. We sincerely look forward to bringing you a better and better service experience in the near future. Thank you. General Manager Tiger Tiger
k-c
Superior Double Room
Stayed in Sep 2023
Couples
35 review
4.5/5
Great
Posted on Oct 13, 2023
Location was good with good food selection eateries nearby
Response from Property: 親愛的客人:您好,沒有得到您的5分推薦,逸扉還是有待提高,不過沒有關係,美中不足,心中有期待。未完待續的美好,且聽我娓娓道來!期待與您的再次相遇!祝您生活愉快~~~總經理Tiger虎
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Great service at both the reception and breakfast station. Heavy duty washing machine and dryers for clothes available. Train station is 3min away. Bed is comfy, good quality toiletries available. Do note when going to the hotel for the first time, there is no porch area, main door is a min walk from the carpark/main road
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xi'an Jingkai Yifei Hotel and giving us high praise! The store is located in the bustling central area of Xi'an Economic Development Zone, adjacent to well-known commercial districts such as Xi'an North Station, Municipal Government, Daming Palace, and Xinjia Temple. The hotel takes a 1-minute walk to Subway Line 2 and Line 8 (under construction) City Library Station. The hotel is approximately a 15 minute drive from Zhonggulou and Huimin Street, a 25-30 minute drive from Dayan Pagoda, the Tang Dynasty Night City, and the Tang Dynasty Furong Garden, a 10 minute drive from Xi'an North Station, and a 25 minute drive from Xianyang International Airport, providing convenient travel for you to visit the ancient capital of thirteen dynasties. Your satisfaction is our greatest driving force for progress, and we sincerely invite you to come again! Wishing you a happy life! General Manager Tiger Tiger
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The room was clean and quiet. The breakfast was rich. Free parking. The bed was comfortable and the service was good. Yiyi at the front desk also helped to print documents for free. There is a laundry room and a gym on the first floor of the hotel. After dinner, I walked on the treadmill for half an hour and felt much more comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your good comments. Meeting you is like a destined arrangement. Everything is just right, with just the right service, just the right facilities and equipment, and just the right location. We provide you with a perfect accommodation experience and create five-star services just to satisfy you. We look forward to your return with your family. Xiaofei is waiting for you here. See you there.
Guest User
Superior Double Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
The lobby of Yifei has a great environment. It feels really different when you enter the door👍. I originally booked a superior king-size bed, but the front desk upgraded it to a deluxe king-size bed😎. Thank you🙏. I have stayed here many times and basically got an upgrade every time👍! The room is also very clean!!
Original TextTranslated by Google
Response from Property: Seeing your good comments, I can feel your satisfaction with us through the screen, which is really touching. The superior geographical location, unique design style, comfortable and clean living environment, and complete facilities and equipment are the reasons why many customers choose Xiaofei. Intimate and meticulous service, let every friend see our smile, feel our sincerity, and feel the warmth and comfort of home is our tireless pursuit. At the same time, thank you for your full affirmation of our service work. We will continue to work hard and hope that you and your family will choose Xiaofei again next time.
Guest User
Superior Double Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 1, 2025
I have to talk about this hotel. It is a brand under Hyatt. It is well known that the breakfast of Hyatt series is very good. The breakfast of this hotel is very good. Although the restaurant is not very large, it has everything that should be a combination of Chinese and Western food. The hotel is in the Economic Development Zone, and it is very convenient to take the subway to the scenic spot. The hotel focuses on intelligence. The facilities in the elevator and room are all intelligent, which is very convenient. The waiter is warm and timely. There are drinks and coffee on the first floor. The hotel is very considerate. The washing machine is very easy to use and the dryer is also very fast. I often stay at Yifei and feel great! !
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Xi'an Jingkai Yifei Hotel and giving such a high evaluation! Your praise is the greatest encouragement to us. Urcove always strives to create a home-like harbor for guests, so that you can truly experience relaxation and comfort here. The hotel not only provides you with a comfortable and quiet rest environment, but also provides you with a delicious and rich breakfast. The restaurant on the first floor has a wide variety of delicious meals, and there are authentic Xi'an-style noodles and special wontons. The upgraded afternoon tea set will open your taste buds in all directions and bring you warmth in this winter. All colleagues in the hotel are looking forward to your visit again! I wish you a happy life!